Justin Masters Email and Phone Number
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I am passionate about leaving things better than I found them: the people I meet, the organizations I join, the world. I am excited by solving business problems by making data actionable and by connecting with people on a deep level. As a lifelong learner, I strive to embody a growth mindset in my career experiences.Expertise: - Elevating commercial operations using lean principles of continuous improvement- Uncovering customer insights using design thinking principles- Making data actionable to cross-functional teams- Building and executing cross-functional action plans to deliver measurable resultsSkills:Communication, business intelligence, data analysis, customer insight, process improvement, continuous improvement, project management, people leadership, design thinking, innovation, financial analysis, forecasting, budgeting, Salesforce, Power BI, DOMO, Tableau
C.H. Robinson
View- Website:
- chrobinson.com
- Employees:
- 19464
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C.H. RobinsonCharlottesville, Va, Us
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Director, Enterprise Strategy Program ManagementC.H. Robinson Dec 2024 - PresentEden Prairie, Minnesota, UsOperationalizing C.H. Robinson's company strategy and ensuring consistency in evolving, teaching, and applying the One Robinson Operating Model.
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Director, Customer OperationsLumacyte Aug 2023 - Dec 2024Charlottesville, Va, UsLumaCyte is an advanced research and bioanalytics instrumentation company that produces label-free, single cell analysis instrumentation where the use of antibody or genetic labeling is not required for cellular analysis. This revolutionary technology utilizes Laser Force Cytology™ (LFC™) to measure optical and fluidic forces within a microfluidic channel to identify and measure the intrinsic cellular properties of each cell.As Director, Customer Operations, I manage external and internal customer and business operations for LumaCyte's Laser Force Cytology™ product portfolio. -
ConsultantSelf-Employed Feb 2023 - Aug 2023- Lead and facilitate Customer Insight project teams using the design thinking principles to drive customer-focused innovation; build process muscle by developing Customer Insight Standard Work- Go-to-market consulting for life sciences companies, including but not limited to: customer insight, project management, process improvement
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Manager, Us Sales Support, CepheidDanaher Corporation Nov 2021 - Jul 2023Washington, District Of Columbia, Us- Managed a team of 9 Sales Operations Specialists to support $xB, 150-person field sales organization.- Reduced backlog of commercial contract requests by 79%, over a period of 6 months by initiating a “Priority Deal” process for Sales Leadership to identify the critical few requests each week, creating a dashboard in SFDC and making it visible for all teams involved, and removing wasted time debating prioritization amongst teams.- Reduced contracting issues from 10 to 1 per week over 6 months by establishing and facilitating a daily “Collaboration Call” to connect cross-functional Bus Ops team leadership to quickly address contracting issues and document solutions. -
Global Professional Service Portfolio Manager / Dbsl, Molecular DevicesDanaher Corporation Jul 2019 - Nov 2021Washington, District Of Columbia, Us- Managed new service introduction, customer insights, and pricing for the $xxM global service organization.- Established a Business Unit targeting FDA-Regulated Customers with 4 other core team members: led a Customer Insight Kaizen with 10 associates, redefined sales standard work, and introduced a new software validation service with $1M+ bookings by year-end. Delivered 59% revenue growth in 2020 against a goal of 40% growth.- Led and facilitated 4 Customer Insight project teams using the design thinking principles to drive customer-focused innovation for MolDev Service; built process muscle by developing Customer Insight Standard Work for the department.
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General Manager Development ProgramDanaher Corporation Jul 2019 - Jul 2019Washington, District Of Columbia, Us
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Business Operations + Strategy InternBluestone Analytics Jun 2018 - Aug 2018Bluestone Analytics was acquired by CACI International Inc in August 2021.
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Sr. Specialist, Strategic AnalyticsCystic Fibrosis Foundation Apr 2016 - Jun 2018Bethesda, Md, Us- Provided insights on research spending to executive-level scientists at a nonprofit organization with $300M+ annual expenditures.- Worked cross-functionally with 6 different departments to allocate $165M annual grants budget to over 1,200 individual projects; lead my team by influence to achieve within 1% of our target spend by continually promoting a shared purpose.- Successfully transitioned a portfolio of 200 Cystic Fibrosis Care Centers to a new reporting format by analyzing errors in the old form, generating team buy-in to change the format, drafting an example template, and hosting a launch webinar. -
Grants & Contracts SpecialistCystic Fibrosis Foundation Apr 2015 - May 2016Bethesda, Md, Us
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Grants & Contracts CoordinatorCystic Fibrosis Foundation Apr 2013 - Mar 2015Bethesda, Md, Us
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GuitaristDale And The Zdubs, Llc Aug 2011 - Jan 2014- Co-founded a rock-reggae band with live touring presence in the Mid-Atlantic US and albums available on Spotify, iTunes, Apple Music, etc.
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Staff AccountantAronson Llc Oct 2011 - Aug 2012Rockville, Md, Us
Justin Masters Skills
Justin Masters Education Details
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University Of Virginia Darden School Of BusinessMaster Of Business Administration - Mba -
University Of Maryland - Robert H. Smith School Of BusinessAccounting
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NolsWilderness Leadership
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Walt Whitman High School
Frequently Asked Questions about Justin Masters
What company does Justin Masters work for?
Justin Masters works for C.h. Robinson
What is Justin Masters's role at the current company?
Justin Masters's current role is Director, Enterprise Strategy Program Management.
What is Justin Masters's email address?
Justin Masters's email address is ju****@****ces.com
What is Justin Masters's direct phone number?
Justin Masters's direct phone number is +130175*****
What schools did Justin Masters attend?
Justin Masters attended University Of Virginia Darden School Of Business, University Of Maryland - Robert H. Smith School Of Business, Nols, Walt Whitman High School.
What skills is Justin Masters known for?
Justin Masters has skills like Finance, Accounting, Microsoft Excel, Corporate Finance, Microsoft Office, Guitar, Research, Public Speaking, Grant Administration, Variance Analysis, Spreadsheets, Tax.
Who are Justin Masters's colleagues?
Justin Masters's colleagues are Brian Zahn, Mertxe Zufiaurre Hermosa, Valentina Guerini, Angelika Schuhmacher, Randy Stites, Alexander Jedrasik, Britney Balogh.
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