J.D. Mitchell Email & Phone Number

• Lead project and development activities from idea to implementation for new to market advertising delivery system. Leveraged agile methodology and tools in project management; responsible for design, manufacturing and implementation for the new product to monetize into a $50M new revenue stream on top of premium Coinstar kiosk locations.• Directed an enterprise wide project team across diverse work channels managing all levels of the organization from architecture and engineers to leadership to successfully delivery a white glove product properly executing all key project deliverables and achieving perfect customer satisfaction.• Responsible for all project management functions with shared ownership in developing a new project oversight standards by working cross functionally to build a new Project Management Office process while reviewing, designing and implementing new tools for the organization.

Greater Seattle Area

• Owned and managed technical application integration planning of a Fortune 500 merger and acquisition that required cross-functional collaboration with stakeholders both internal and external where project management tasks include managing project timelines, project task planning, setting and enforcing milestones, and ownership of overall project deliverables.• Equalized cross-company software application access by utilizing Lean principals to standardize communications, improve information intake processes, and consolidate other key merger integration goals where project yield to-date has been improvement in success metrics for over 100 individual two-hour project interview sessions.• Merged multiple large-scale data sources to a single point interface through SharePoint and Trello, increasing transparency for cross-company planning purposes surrounding several technical integrations.• On-boarded quickly to the project leveraging existing performance data to build an extensive, scalable, and repeatable metrics dashboard to support upper level project management visibility allowing for valuable action.

Seattle, Wa

• Worked on the Digital Video Availability team handling integration of content to the Prime Video platform in accordance with the contractual requirements of third-party content owners, enabling downstream deployment scheduling and on-time content delivery • Developed project plan and milestones to on-board third party Prime Video content providers via a self-service reception portal, saving 2,600 annual labor hours and replacing previous manual processes; 190 global vendors successfully on-boarded• Coordinated stakeholders of all affected systems to define project business requirements, pooling information and driving consensus between two development organizations and operations teams across four global sites• Centralized project milestones and updates across two organizations into a single tracking mechanism that includes weekly status reports, system build statuses, beta testing statuses, and partner on-boarding burn down• Decreased content metadata queuing times by 50% (2.5 to 1.25 hours daily) by migrating processing from SharePoint to SIM, enabling both longer data retention and lower defect rates• Reduced team processing SLAs by 5 days (50%) via implementation of role rotation system educating each team member about different intake channels, allowing easy talent reallocation in the event of headcount changes or capacity surges• Used Lean methodology to identify and reduce processing defects by 25% by consolidating regional file processing into a single global SOP and trained processors in standardized best practices for cross-vertical efficiency• Authored best practices documentation and individually trained 12 studio-facing Partner Relationship Managers in proper template formatting and file submission input requirements• Developed training curriculum to allow Prime Video to quickly on-board entry level data processors and unburden senior-level employees to direct their focus to program level improvement initiatives and metrics reporting

Seattle, Wa

• Reduced marketing report preparation time by 75% via new document template system and software upgrades.• Negotiated average discount of 2% vs listed price for clients through statistical analysis of neighborhood selling trends and tactical communication.• Increased administrative efficiency by 30% utilizing standardized digital file management and continual process improvement by leveraging 5S and Six Sigma principals.• Advised clients prior to negotiations with data driven comparative analysis of related properties, local economic data, and regional real estate trends.

Everett, Wa

• Minimized daily workload variance by 20% through implementation of resource leveling software improving labor utilization and capacity planning for the Interiors Engineering Department.• Improved long-range labor forecasting by 30% via statistical analysis of previous order fulfillment requirements and historical staffing needs for related functions.• Spearheaded quality assurance and debugging of new SQL-based software tools prior to widespread release and training of engineering end-users.• Collected and summarized software requirements from 10 separate cross-functional teams to develop a master requirements list for software development road map.

Auburn, Wa

• Decreased customer order delivery time by 33% utilizing statistical analysis of production bottlenecks and implementation of scalable solutions• Reduced preparation time of Flow Time Metrics Dashboard by 96% (120 hours monthly) through Six Sigma based continual process improvement and implementation of standardized template archives• Maintained an on-time delivery rate of over 98% for just-in-time production and delivery of replacement parts to global customer network• Organized and led daily status meetings involving multiple departments to outline customer requirements, identify change requests, determine resource availability, and proactively address emerging risks

Eau Claire, Wisconsin

• Managed communications between clients and work-teams, including timeline estimates and pricing negotiations.• Coordinated product customization requests based on client needs and unique engineering requirements.

Airline/Commercial/Professional Pilot And Flight Crew

Master Of Science (M.S.), Project Management

Activities and Societies: Singing Pioneers, Gamma Phi Beta, Chamber Choir• Globally Accredited by the Project Management Institute (PMI®).

Bachelor Of Science (B.S.), Industrial Engineering

Activities and Societies: Men's Choir, Chamber Choir, Honorary Member of Gamma Phi Beta, Phi Mu Alpha• Emphasis in Engineering Management.