Justin Doyle Email & Phone Number

Waltham, Massachusetts, United States

As a CRE Loan Officer, I'm managing new and existing commercial relationships for the Bank.

Harvard Square

• Construction Loan Officer in our CRE group
• Introduce new clients to Bank for commercial & residential lending, as well as develop new business banking relationships.
• Actively manage construction loan portfolio
• Strengthen client relationships

Harvard Square (Cambridge, MA)

• Managing all new relationships with clients using a very holistic approach in order to meet their needs as well as opening opportunities for the Bank.
• Responsible for supervising and coaching the banking center team in all aspects of sales, customer service and banking center operations.
• Focus on a positive branch culture that includes developing sales goals for individual employees, and coaching and motivating staff to meet these sales goals.
• Work both directly and indirectly with consumer/business deposits, consumer/small business lending and investment options for clients.
• Previously opened a new branch in Newton and created that customer base from the ground up.

Winchester, MA

• Act as a liaison between the property owner and their employees while the owners are abroad. Communicate electronically to understand and deploy their wishes here in the U.S. at their properties.
• Problem solving situations and scenarios; generating solutions for a variety of instances that may arise. Given the ability to work autonomously and empowered to make decisions.
• Help setup and maintain computer and multimedia network at the property locations for use by owners.

Boston, MA

• Managed six Downtown Boston and Boston area stores
• Engaged in the hiring, training, and development of both new staff and new management personnel for each location, overseeing and motivating a total of 40 people across the multiple-store district.
• Delivered presentations to managers and staff that I created utilizing PowerPoint, Excel, Project, and Visio to relay sales results, goals, and training tools. Used these presentations to generate awareness and results.
• Utilized available raw data to realize positive/negative trends, problems, or areas of potential opportunity and created an action plan, all while simultaneously keeping a focus on the execution of regular business.
• Drove the business in each of these locations through improving sales and customer service levels. My team had a tremendously successful sales record; the district that I managed was among the highest revenue and.
• Exceeded Sales Plan goals every year because of these results.

Chelmsford, MA

• Provided consultation on an extremely successful string of websites focused on online retail, including:
• Web Design and Formatting for client facing website
• Improved market presence through Search Engine Optimization and research on competition
• Worked on Advertising and Marketing through a variety of campaigns. Used Segmented Marketing to identify ideal clients, market to those clients and capture and analyze the costs associated with capturing those clients.
• Handled a variety of software packages for graphics and site construction on both Windows and Linux platforms.

Burlington, MA

• Head of the 'wireless' and 'technology' departments where I trained associates on products, as well as educated and sold to customers.
• Focused on team-building and customer service training. This is where I developed my passion for helping people and developing relationships with them.
• Provided exceptional customer service while developing and implementing sales skills/tactics.
• Worked hand-in-hand with customers to find out their needs and provide solutions.
• Top rep in New England for over a year; had a large loyal customer base. I exceeded all expectations in sales.

Banking / Finance

Comprehensive Financial Education tailored to leading in the banking industry, put on by Mass Bankers at Babson College.

Ms, Finance, 3.85 Cumulative Gpa

Received an MSF degree.

Bs, Business Management & Management Information Systems

Received a BS from the College of Management with a double concentration in Business Management and Management Information Systems.