Optimized Mezzanine operations by proficiently addressing 10-20 equipment jams daily, reducing potential downtime by over 60 minutes cumulatively per shift and consistently meeting critical process time schedules (CPTS) to ensure timely product distribution.Implemented proactive preventive maintenance measures, utilizing E-Stops to avert belt failures over 20 times, saving an estimated $1,000-$4,000 in equipment costs and significantly reducing operational downtime.Led a pivotal role in enhancing Delivery Error Accountability (DEA) performance, coaching associates on scanning and workflow procedures, which resulted in a 15--30% weekly reduction in errors and propelled the facility’s ranking from bottom tier to top 5 among 20 Fulfillment Centers.Successfully trained over 20 associates through structured mentoring, job shadowing, and instruction- led training, achieving a 100% success rate with trainees meeting their performance goals immediately after the training period, thereby fostering a skilled and efficient workforce.

Used AUTO-CAD / Oracle to help design and utilize the most effective routes for Fiber Optics / Coaxial cables to be laid in newly built neighborhoods or high-rises.