Justin Tompkins Email and Phone Number
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Experienced Specification Manager with a demonstrated history of working in the building materials industry. Skilled in Negotiation, Operations Management, Sales, Communication, and Pricing Strategy. Strong business development professional with a Bachelor of Business Administration (BBA) focused in Marketing from North Carolina State University.
Zurn Elkay Water Solutions
View- Website:
- zurnelkay.com
- Employees:
- 1161
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Business Development ManagerZurn Elkay Water SolutionsTexas, United States
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Customer Success ManagerClayton Supply Sep 2022 - PresentHillsboro, Texas, United States• Continuously prospect new opportunities to provide additional value to our customers while ensuring exceptional customer service and building brand loyalty.• Maintain the vision of continuous improvement and idea sharing to business partners and Supply facilities to ensure optimal outcomes. • Develop an empirical understanding of target audiences – their attitudes, behaviors, needs, and opportunities for engagement. • Manage and maintain knowledge of products and merchandising, inventory management, and promotions, making positive adjustments when needed.• Identify opportunities for improving services, business processes, and product loyalty to increase brand loyalty and drive customer satisfaction.• Proactively embrace challenges while being committed to providing customers with excellent services and products. -
Business Development ManagerAco Usa Jan 2020 - Sep 2022Casa Grande, Arizona, United States• Distilled project specifications and opportunities for wholesalers, using practices that were adopted as a gold standard.• Improved methods to review lead sources and increase average sales volume.• Collaborate with Wholesaler and Contractor partners on their projects, matching products with applications• Provided comprehensive aid to Engineers and Architects with specifying ACO Hygienic Drainage and Shower Drain products. • Produced/delivered outstanding product presentations that were used as templates for others • Met or exceeded predetermined sales goals while also securing several national specifications leading to repeat business -
Regional Specifications ManagerZurn Industries, Llc Jan 2014 - Dec 2019West Region• Built out lasting partnerships with engineers, architects, and many other stakeholders as the primary liaison. Formalized processes for introducing new products and services.• Assisted product management with the Voice of the Customer (VOC) feedback leading to significant product adjustments and an increase in customer satisfaction ratings.• Collaborated on specification conversions for school districts, stadiums, and other vertical markets.• Promoted due to top-tier results and used consultative methods to retain customers within a dynamic market and against high-profile competition. -
Customer Service Team LeadZurn Industries Jan 2008 - Dec 2013Sanford, Nc• Enabled efficient customer order management while balancing competing requirements.• Led a team that earned various accolades by delivering superior sales and customer satisfaction.• Achieved an outstanding associate award and earned multiple commendations for dedication.
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Shift SupervisorCvs Pharmacy Jan 2003 - Aug 2016Cary, North Carolina• Engaged with customers to provide a fulfilling shopping experience• Motivated and led colleagues to complete tasks in a timely manner• Composed an award winning essay discussing the role Customer Service plays in the store's success
Justin Tompkins Skills
Justin Tompkins Education Details
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North Carolina State UniversityMarketing
Frequently Asked Questions about Justin Tompkins
What company does Justin Tompkins work for?
Justin Tompkins works for Zurn Elkay Water Solutions
What is Justin Tompkins's role at the current company?
Justin Tompkins's current role is Business Development Manager.
What is Justin Tompkins's email address?
Justin Tompkins's email address is ju****@****usa.com
What schools did Justin Tompkins attend?
Justin Tompkins attended North Carolina State University.
What skills is Justin Tompkins known for?
Justin Tompkins has skills like New Business Development, Sales, Pricing, Account Management, Customer Service, Inventory Management, Team Building, Strategic Planning, Process Improvement, Customer Satisfaction, Purchasing, Product Development.
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