Responsibilities• Registered Domiciliary Care Manager and Registered Service Manager.• Compliance with CQC.• Line Management of designated team members.• Monitoring, assessment & reporting of quality of service.• Ensure services delivered within financial targets.Achievements• Development of Outreach Services

• Auditing services to ensure compliance with CQC / CSSIW and Care Inspectorate.• Development of Action Plans with timescales for completion.• Providing additional support to services to achieve compliance.

Service Manager (Short Break / Outreach) September 2011 to March 2012Responsibilities• Registration / compliance with CQC.• Line Management of designated team members.• Monitoring, assessment & reporting of quality of service. Ensure services delivered within financial targets.Transition Lead October 2009 to September 2011Responsibilities • Referral / assessment of young people, development of individualised support packages• Attendance to Sub Groups of the local Learning Disability Partnership BoardAchievements• Development of Holiday Activity Scheme for young people• Local Transition Event for parentsTeam Leader October 2008 to October 2009Responsibilities• Line Management of designated team members• Implementation of Person Centred Thinking and Tools• Accreditation with the National Autistic SocietyAchievements• Successfully managed a cluster of complicated services• Re established confidence of Commissioners and parents• Development of a self managing teamArea Manager July 2008 to October 2008Achievements• Acting Regional Director (February 2008 – July 2008)• Key Customer Manager• New Business / Growth (Outreach)Acting Regional Director - Wokingham February 2008 to July 2008Responsibilities• Line Management of 5 Area Managers• Liaison with local commissioners & review of schemes• Attendance / participation of Senior Management meetings• Chair Regional Advisory Forum• Chair disciplinary hearingsArea Manager - Wokingham & Bracknell May 2004 to February 2008Registered Home Manager July 2003 to May 2004