Justine J. Email & Phone Number

Highly motivated and customer-focused professional with over five years of experience in providing exceptional customer service and executing pharmacy tasks. Skilled in order processing, regulatory compliance, problem solving, and promoting a positive customer service culture. Strong attention to detail, ability to work in a fast-paced environment, and excellent communication skills.Areas of Expertise:* Customer service* Order processing* Communication* Quality assurance* Regulatory compliance* Patient confidentiality* Problem-solving* De-escalation* Conflict resolutionSkills:* Using Apple's Mac operating system.* In-depth knowledge of using Google's suite of office productivity applications (e.g. Docs, Sheets, Slides, etc.).* Expertise in using Salesforce for customer relationship management.* Proficiency in using RingCentral and Slack for communication and collaboration.

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  University Of California San Diego

  Cognitive Science