As Head Coach of F45 Rosedale, I work with members to help them achieve their health and fitness goals. When I'm not on the floor, I'm in the background assisting with general studio operations, creating and streamlining procedures, and developing a team of inspiring trainers.

As Social Media Coordinator, I'm tasked with the management of our social media platforms. Including, content planning, creating, formatting, and scheduling of content, interacting with followers, and reporting organic data. With my flexible skills set I am often involved in several departments and tasks across the company. Anything from writing policies, training tutors, editing course content, writing training documents, or creating posters would be a normal week.

My overall purpose with NZIHF is to manage the Albany campus in order to achieve, academic quality, and campus compliance, ensure enrollment numbers meet targets, maintain and improve industry relations, manage campus resources effectively, provide feedback for continuing quality and maintain quality student relationships.

My primary role with Synergy Live is managing and coordinating all aspects of the Talent Team. Alongside this, I assist the client service team with coordinating bookings, weekly reports and PIRs. • Recruitment and training of Brand Ambassadors• Performance management• Conducting campaign staff briefings • Coordinating roster for upper north island • Managing rosters • Weekly reports, PIRs• Overseeing 3 regional managers• Assisting national talent manager with all daily tasks

As a club manager my role was to ensure a high level of focus was maintained on the overall day to day operations of the club, allowing department heads to focus on driving productivity within respective areas. Key areas of attention were customer service, sales planning and management, facility oversight.• Sales planning and management – monitoring monthly targets, setting and assessing daily activity and targets, assessing consultants KPIs, performance management• Day to day operations and administration – validating contracts, cash reconciliation, processing cancellations, updating reports, daily facility checks (maintenance & basic H&S)• Member relations – member feedback (written and verbal), retention calls, enforcing “Rules of Engagement” (company service standards)• Driving customer service focused team to exceed expectations• Club level management of company restructure and renovations• Organise and coordinate participation in expos/events (food show & fitness expo) for Auckland clubs

As operations manager my daily role was to implement manage all aspects of health and safety in the gym. This includes updating reports, implementation of legislation, meeting company compliance, induction and training of staff, incident and accident reporting. Alongside this I assisted the general manager in all day to day operations and sales. While in this role I achieved the highest H&S audit score the company had seen. • Administration/Filing/Reports• Management of all health and safety aspects in club • Club operations and service – branding, FOH, facilities, equipment, targets, member relations, stock control• Maintenance of poolside areas (pool operations qualified)

Successful personal trainer with result in knee rehab, weight loss and event training