Provide leadership and direction for the operations of the Richmond Sport Hosting office.Responsible for financial management, strategic planning, reporting to internal and external partners. Seek out and bid for new sport events that will increase the City’s national and international exposure and hotel visitor stays.Manage marketing deadlines and oversee all creative and logistic components of the internal and external branding initiatives.Foster a strong working relationship… Show more Provide leadership and direction for the operations of the Richmond Sport Hosting office.Responsible for financial management, strategic planning, reporting to internal and external partners. Seek out and bid for new sport events that will increase the City’s national and international exposure and hotel visitor stays.Manage marketing deadlines and oversee all creative and logistic components of the internal and external branding initiatives.Foster a strong working relationship with Richmond Sport Groups, Richmond Sport Council, and Hotels.Ensure the city of Richmond attracts and successfully hosts major sport events which are consistent with the goals of the Sport Hosting Strategy and comply with City of Richmond strategies, and polices. Show less

As the Event & Community Manager, I am responsible for planning and managing the most memorable cat festival in North America. As a non-profit organization, all the proceeds are donated to local shelters to help rescue, foster and facilitate adoption.

I own a service based company that takes care of anything from personal to small business needs. We are not just another service type business where transactions are being exchanged. Our goal is to make everyone to feel part of the team and we actually want to become friends and build connections. We want to utilize our strengths and experiences to help others live their best life.Trust us with the little things (maybe the big things too). We want you to focus on what… Show more I own a service based company that takes care of anything from personal to small business needs. We are not just another service type business where transactions are being exchanged. Our goal is to make everyone to feel part of the team and we actually want to become friends and build connections. We want to utilize our strengths and experiences to help others live their best life.Trust us with the little things (maybe the big things too). We want you to focus on what matters. Start living your best life with us. Check out our website to see who we have worked with, our portfolio and all the things we can do for you. Show less

As the Olympic Qualifier Series Event Manager, I am responsible for overseeing the planning and execution for the Field Hockey Canada Men's National Team Olympic Qualifer series versus Team Ireland taking place October 26 & 27 2019.

As the High Performance Program Manager I manage a number of sport programs/services and lead a team of coordinators, technical coaches, strength & conditioning coaches and practitioners. I work closely with a number a local, provincial and national sport organizations such as Field Hockey Canada, Volleyball Canada, Rowing Canada, Volleyball BC, Canadian Wheelchair Sports Association, BC Wheelchair Sports Association, Squash BC, BC Speed Skating Association, and Greater Vancouver… Show more As the High Performance Program Manager I manage a number of sport programs/services and lead a team of coordinators, technical coaches, strength & conditioning coaches and practitioners. I work closely with a number a local, provincial and national sport organizations such as Field Hockey Canada, Volleyball Canada, Rowing Canada, Volleyball BC, Canadian Wheelchair Sports Association, BC Wheelchair Sports Association, Squash BC, BC Speed Skating Association, and Greater Vancouver Canadians just to name a few. In addition to working with internal and external stakeholders, I manage our hockey partners Elite Goalies Canada, Leslie Global Sports and independent practitioners who deliver our nutrition and mental performance sessions.My main responsibilities are managing the operational budget, capital, business development, marketing, supporting my team, cultivating relationships with all stakeholders and ensuring our offerings are aligned with our purpose of “Enhancing performance in life, through sport” and guiding principles. Show less

As the High Performance Coordinator, I developed, coordinated and maintained the RIchmond Olympic Oval’s High Performance Program for Hockey, Strength & Conditioning and Integrated Services (Nutrition, Mental Performance. I also assisted in table tennis, baseball and volleyball. My main responsibilities were programming, client and contractor relationships, service agreements, scheduling, payroll, camp/event planning and execution, program budgets, invoicing, marketing, social media… Show more As the High Performance Coordinator, I developed, coordinated and maintained the RIchmond Olympic Oval’s High Performance Program for Hockey, Strength & Conditioning and Integrated Services (Nutrition, Mental Performance. I also assisted in table tennis, baseball and volleyball. My main responsibilities were programming, client and contractor relationships, service agreements, scheduling, payroll, camp/event planning and execution, program budgets, invoicing, marketing, social media, website, and internal procedures. I supported and assisted the Manager with business development, financials, presentations, recruiting, hiring and onboarding new staff. Show less

As a Employment and Assistant Worker I provided government services to a diverse client base in a high volume, and at times challenging environment. I gained experience working with clients from different ethnic backgrounds who have endured exceptional hardships, battled substance abuse, and or mental/physical disabilities. My main responsibilities were conducting interviews, analyzing documents, determining eligibility, interpreting and applying Acts, Legislation and Policy… Show more As a Employment and Assistant Worker I provided government services to a diverse client base in a high volume, and at times challenging environment. I gained experience working with clients from different ethnic backgrounds who have endured exceptional hardships, battled substance abuse, and or mental/physical disabilities. My main responsibilities were conducting interviews, analyzing documents, determining eligibility, interpreting and applying Acts, Legislation and Policy, authorizing payment, educating clients on resources available to them and completing accurate documentation. Show less

As a Citizen Service Offer in the Employment Insurance Call Center I learned everything you ever needed to know about legislation and policies regarding employment insurance in Canada. I gained experience working in a high volume call centre and gained the skills required to stay calm and professional when dealing with difficult/irate clients and a proven track record on deescalating situations. My main responsibilities were to provide clients with claim status, obtain missing… Show more As a Citizen Service Offer in the Employment Insurance Call Center I learned everything you ever needed to know about legislation and policies regarding employment insurance in Canada. I gained experience working in a high volume call centre and gained the skills required to stay calm and professional when dealing with difficult/irate clients and a proven track record on deescalating situations. My main responsibilities were to provide clients with claim status, obtain missing information, communicate legislation and policies, ensure clients provided accurate and complete information to determine eligibility, and promote and educate clients on additional programs/services available. Show less

During my time at GoodLife Fitness, I quickly progressed through three positions; Membership Consultant, Personal Trainer and Assistant Fitness Manager. I started as a Membership Consultant and was responsible for lead generation, outreach, selling memberships, member induction and ensuring they were set up for success. Within the first six months I realized my passion for training and obtained the certifications required to become a Personal Trainer, and Nutrition and Wellness… Show more During my time at GoodLife Fitness, I quickly progressed through three positions; Membership Consultant, Personal Trainer and Assistant Fitness Manager. I started as a Membership Consultant and was responsible for lead generation, outreach, selling memberships, member induction and ensuring they were set up for success. Within the first six months I realized my passion for training and obtained the certifications required to become a Personal Trainer, and Nutrition and Wellness Specialist through Canfitpro. I also received my Level 1 certification through Darby Training Systems which included education on assessments and program design. I quickly gained a full client schedule and was promoted to take on the role of Assistant Fitness Manager to assist other Personal Trainers to reach their potential. My main responsibilities were to delegate starter packages to suitable trainers, ensure service quality, support personal trainers with selling techniques and provide feedback, and ensure all administrative processes were completed. Show less

I started working part-time at Westlake Vietnamese Kitchen in 2002 as a cashier/bus girl. Upon graduating from BCIT, I resumed the role of Business Development Manager and successfully relocated the restaurant into a new space in 2011 after 19 years in business. The marketing and business strategy put in place allowed Westlake Vietnamese Kitchen to achieve a positive net income within the first month and become cash flow positive by the end of 2011. As the Business Development Manager… Show more I started working part-time at Westlake Vietnamese Kitchen in 2002 as a cashier/bus girl. Upon graduating from BCIT, I resumed the role of Business Development Manager and successfully relocated the restaurant into a new space in 2011 after 19 years in business. The marketing and business strategy put in place allowed Westlake Vietnamese Kitchen to achieve a positive net income within the first month and become cash flow positive by the end of 2011. As the Business Development Manager, I lead the rebranding and marketing strategy, design of the interior space, created the website, revamped the menu, hired and trained new staff, and creation of a training manual. My main day to day responsibilities were scheduling, bookkeeping, payroll, accounts payable and receivables, petty cash, cash deposit and bank reconciliations. Show less

As a Customer Service Representative at the Richmond Olympic Oval, I gained the reputation of being the CLASS software expert, and was the most experienced and relied on CSR on the team. I trained over 7 employees due to my extensive knowledge and understanding of the software, policy and procedures. Prior to my departure, I created a training manual and lead training sessions for new and existing team members to ensure information was properly passed on. My main responsibilities were… Show more As a Customer Service Representative at the Richmond Olympic Oval, I gained the reputation of being the CLASS software expert, and was the most experienced and relied on CSR on the team. I trained over 7 employees due to my extensive knowledge and understanding of the software, policy and procedures. Prior to my departure, I created a training manual and lead training sessions for new and existing team members to ensure information was properly passed on. My main responsibilities were to provide excellent customer service to clients in person and over the phone, sell memberships, programs and services, and build strong rapport with members and Richmond Oval Clients. During time at the Richmond Olympic Oval as a Customer Service Representative, I was sought out by management to also assist with Account Maintenance due to my ability to learn quickly, to work efficiently and positive attitude. I was responsible for member account receivables, managing and updating member accounts, weekly cash deposits, conducting collection calls to members accounts in rears and solve any technical problems or member account errors/issues. Show less

During my short internship with Lily + Jae Clothing I was able to increase website traffic by 86% in two months by using social media, email newsletters, and press releases. I assisted with improving search engine optimization by updating website content which increase online sales by 80% in two months. Additionally I assisted with product development, distribution and exporting.

During my short internship with Make it Business Magazine I helped compile over a 1000 business contacts and created database to be used for media kits, press releases and sales. In addition, I generated over 100 leads and conducted cold calls.

During my short time at Cowell Auto Group as a receptionist, I was able to showcase my professional and personable personality to clients and management. I was personally selected by the Vice President and General Manager to help represent the company at their Annual Golf Tournament. My main responsibilities as a receptionist included managing a high volume switchboard, paging system, processing payment for the service and sales department.

During my time working at La Senza as a Key Holder, I was recognized by the District Supervisor and was promoted to a Team Leader within my first 3 months. I took on the responsibility of managing all new visual merchandising displays, ensuring inventory was replenished and product transferred were completed. My role also included becoming a supervisor/leader in the absence of the store manager, I assisted with training new employees and dealt with any customer complaints.