Justine C. Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

- Supervise, train and oversee front desk team and new hires to use PMS systems, guest services, and check-in- Work closely with management and sales team on group bookings, room block pick-up, and revenue forecast- Balance room inventory and group blocks for contracted groups while ensuring rates match market codes- Manage online, phone, and in person reservations while greeting and registering guests in 150 room hotel- Create and implement standard operating procedures with comprehensive and detailed instructions

San Francisco Bay Area

- Tendered cash and credit card transactions in a fast-paced restaurant- Maintain appropriate portion control and consistently monitoring food levels on the line - Prepare food throughout the day as needed, anticipating and reacting to business volume

Santa Clara, California, United States

- Greet and assist customers as they enter the establishment and answer customer questions- Managed cash register, customer cash, credit and change transactions through online orders, calls, reservations- Deliver outstanding customer service in a busy and high-volume food service environment

San Jose, California, United States

- Managed the store as a lead associate by overseeing staff through day-to-day operations- Communicated effectively to ensure smooth run of inventory management, registering cash balance, and equipment status- Responsible for training new hires and directing the team through daily routines and efficient operation while manager is off site- Processed inventory, cash handling, food safety temperatures - Participated in monthly briefings on matters of importance to the team

Bachelor'S Degree, Business Administration And Management, Human Resources

Associate Of Science - As, Business Administration, Management And Operations

Activities and Societies: Senator of Associated Students of West Valley College (Student Government), Alpha Gamma Sigma (WVC Honor Society)