Justine Marie M. Concepcion Email & Phone Number

Taguig, National Capital Region, Philippines

Answer client queries and identify new business opportunities among existing customers.Manages 45 Insurance Companies in the Enterprise Segment.Establishes and maintains relationships, knowing the organization and identifying key contacts, influencers and decision makers.Developing strong relationships with customers, connecting with key business executives and stakeholders, and preparing sales reports.Identifies points of negotiation and selling points to close deals with IH guidanceResolves simple issues and customer concerns, with the help of support groups.Recommends ways to develop and initiate projects to address customer needs and ensure overall profitability.

Primary SPOC/Champion for Zoom Video Communications - Admin and End User TrainerCreates manual and guide Account owners, Admins and End User who are using Zoom conferencing.Spearheads the Zoom Admin, End User and Webinar trainings. Guide users through all aspects of planning Zoom meetings and webinars: scheduling, registration, running, branding and other customizations.

Bonifacio Global City

Trainer for Google Workspace and Microsoft Office 365 from Google Cloud, Office 365, and other Globe Enterprise Application and Services.Conducts process and quality governance, training and development. Execute Project Management to Google and Microsoft Deployments.Enable and control via change management.Create and update training resources, performance tracker and feedback.

Bonifacio Global City, Philippines

Present Globe Labs API Services which could help companies grow its customer base, improve their retention, and eventually, increase their sales. * Identify sales prospects and contact these and other accounts as assigned.* Establish contacts in new accounts.* Prepare presentations, proposals and sales contracts.* After sales account management.Visit www.globelabs.com.ph for more info about Globe Labs API.

Sm Megamall, Sm Mall Of Asia

Guest Make Up Artist at MAC Cosmetics store on weekends depending on their need of artist.Assisting customers who would like to purchase make up and do make up demo.

3Rd Floor Cjv Building, 108 Aguirre Street, Legaspi Village, Makati City

Prepare action plan to meet revenue objectives.Resolve client or business partner issues within Google Apps Enterprise.Establish contacts in new accounts.Identify sales prospects and contact these and other accounts as assigned.Prepare presentations, proposals and sales contracts.Establish and maintain current client and potential client relationships.Identify and resolve client concerns.Prepare a variety of status reports, including activity, closings, follow ups, and adherence to goalsParticipate in marketing events such as seminars, trade shows, and telemarketing events.Follow up for collection of payment.Conduct user training for Google Apps users.

Two World Square Mckinley Hill, Fort Bonifacio Taguig City 1634 Philippines

- Administer Siebel Enterprise Application, particularly Siebel Servers and its entire infrastructure.- Responsible for the servers’ health check to ensure that everything is running fine on our end.- Fulfill each request coming from our customer, in case there’s an issue persists.- Obtained significant roles in the team such as Incident Manager back up for 2 accounts and Security SPOC

3Rd Floor, Ibm Plaza, Eastwood City, Libis, Quezon City

• Worked in IBM Philippines Inc. (Eastwood City) from April 2010 up to August 2010 Under systems and technology group; o Updating database on merchandised servers by different company clients o Tasked to handle 2 seminars/trainings independently.

Bachelor Of Science (Information Systems)

Activities and Societies: Engineering Student Council

Bachelor Of Science (Bs), Management Information Systems, General