• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.• Sets up interviews between candidates and hiring managers.• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

● Assisted customers that need help in creating their websites.● Recommended products and services that can help customers improve, manage and secure their websites.● Provided technical support to customers experiencing website issues or error messages .● Reviewed and updated billing information of the customer to make sure all services are up and running.● Assisted customers in creating their email addresses and setting up their email clients.

● Assisted customers with inquiries about LG products.● Provided step-by-step troubleshooting to customers for issues with their LG products .● Responsible for scheduling a technician once an issue cannot be resolved over the phone.● Reviewed and submitted customer cases that might involve defects on specific units.

● Assisted customers with inquiries about their DirecTV services.● Provided step-by-step troubleshooting to customers for issues with their services.● Responsible for scheduling a technician once an issue cannot be resolved over the phone.● Reviewed and submitted customer cases that might involve defects on specific units.