Justine Jenson Email and Phone Number

A broad role in a small team, delivering 40% of the overall O2 Retail business, through strong commercial and strategic management of the Franchise Channel. Where the high street is suffering from reduced footfall in store, improving overall performance and operational management of the Franchise Channel was key to continued success. By introducing a framework of visits and performance management tools that allowed the team and therefore the Franchisees to link performance at a group and store level to specific areas of opportunity.Managing communication within both O2 and in channel was a key part of my role.Selected as one of only 16 women in 2017 to attend the O2 Women in Leadership programme was recognition of the skills and capabilities I offered the business.

Joined O2 in an equivalent field sales role with the responsibility for the management of a number of key accounts. As the role became more strategic, I gained responsibility for looking at ways to make things run more efficiently with key strategic partners, including marketing, training and business development, to ensure that key metrics were delivered. I championed a few projects that were successful in making things more effective both internally and externally. This was achieved by jointly developing long term business strategies which allowed continued alignment of goals and stronger long term strategic relationships.

Joined Avenir, the mobile distributor, to be responsible for the management of the sub-dealer community in the South and West of England including commercial agreements, with the remit to develop and grow the territory. I was also responsible for:- Ensuring that the dealers were up to date with the right industry knowledge and providing training wherever necessary.- Influencing the Dealers' business objectives, following the change in focus within the networks towards high Average Revenue per User (ARPU) and low churn.

I initially joined Vodafone as a desk based account manager, managing smaller accounts and supporting field sales executives. However, I quickly increased my portfolio of clients and the role diversified to incorporate field based sales responsibilities. As a Partner Manager, I was responsible for the sales and commercial relationships for multiple key accounts. My additional duties included:- Negotiating and implementing a new 'Hire' price plan, whilst also maintaining some of the highest Revenue customers within those bases and negating the threat of other networks.- Ensuring maximum connections to the Vodafone Network.- Working alongside the Partners to increase revenue and reduce churn through the introduction of Value Added Services, contributing to the maximisation of their profitability.- Keeping the partners up to date with new and existing products, including delivery of bespoke training.