AeroLeads people directory · profile
Justin Mack Email & Phone Number
Director of Customer Engagement
at
MESCIUS inc.
1 work email found
@grapecity.com
3 phones found area 412 and 681
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Customer Engagement
Location
Pittsburgh, Pennsylvania, United States
Company size
Who is Justin Mack? Overview
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Quick answer
Justin Mack is listed as Director of Customer Engagement at MESCIUS inc., a with 331 employees, based in Pittsburgh, Pennsylvania, United States. AeroLeads shows a work email signal at grapecity.com, phone signal with area code 412, 681, and a matched LinkedIn profile for Justin Mack.
Justin Mack previously worked as Customer Engagement Manager at Mescius Inc. and Lead Technical Engagement Engineer at Componentone, A Division Of Grapecity. Justin Mack holds Associates, Information Technology from South University.
Company email context
Email format at MESCIUS inc.
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{first}.{last}@grapecity.com
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AeroLeads found 1 current-domain work email signal for Justin Mack. Compare company email patterns before reaching out.
Profile bio
About Justin Mack
Experienced Customer Engagement Professional with a demonstrated history of working in the computer software industry. Strong operations professional skilled in Management, Employee Training, C#, and Javascript.
Listed skills include Visual Studio, Asp.Net, Project Management, .Net, and 15 others.
Current workplace
Justin Mack's current company
Company context helps verify the profile and gives searchers a useful next step.
Mescius Inc.
7 roles
Justin Mack work experience
A career timeline built from the work history available for this profile.
Director Of Customer Engagement
Leading a global team of managers and team leads providing various levels of engagement to the GrapeCity organization as well as its client base.
Customer Engagement Manager
As Customer Engagement Manager at GrapeCity, I am responsible for hiring, training, and the oversight of the Customer Engagement Team. This team is made up of a global group of engineers who are responsible for the elevated support of the GrapeCity line of products.Among other responsibilities, I also provide quality, volume, and other KPI metrics related to customer experience. It is my responsibility to ensure that the customer experience at GrapeCity is second to none.
Aug 2014 - Mar 2019
Lead Technical Engagement Engineer
Componentone, A Division Of Grapecity
As Lead Technical Engagement Engineer, I am responsible for multiple facets of team building and leadership including metrics gathering, process and team improvement, and team mentoring. As the team lead, I am also exclusively responsible for incoming support for the top 10 corporate accounts at ComponentOne. I will also be continuing some of my prior responsibilities on the team, handling all of the incoming support for a handful of products exclusively, including the Studio for LightSwitch product.
Jun 2014 - Aug 2014
Technical Engagement Engineer
Component One
As a Technical Engagement Engineer at ComponentOne, I am responsible for monitoring all incoming support for our corporate client base. I also handle all of the incoming support for our Studio for LightSwitch Desktop product. Other responsibilities include blog authoring, creating and testing code samples for customers, management of consulting projects to name a few.Recently I have also taken on the role of Product Manager for three of ComponentOne's control studios. Studio for WinForms, Studio for ActiveX, and Studio for Compact Framework. In this role, I am responsible for product marketing messaging, managing release cycles, authoring focused blog posts, as well as continued product improvement for each of these studios.
May 2011 - Jun 2014
Warehouse Group Lead
Forms & Surfaces Inc.
Aug 2007 - May 2011
Shipper
Elias Industries
Aug 2003 - Aug 2007
2 education records
Justin Mack education
Associates, Information Technology
South University
Education record
Fox Chapel High School
FAQ
Frequently asked questions about Justin Mack
Quick answers generated from the profile data available on this page.
What company does Justin Mack work for?
Justin Mack works for MESCIUS inc..
What is Justin Mack's role at MESCIUS inc.?
Justin Mack is listed as Director of Customer Engagement at MESCIUS inc..
What is Justin Mack's email address?
AeroLeads has found 1 work email signal at @grapecity.com for Justin Mack at MESCIUS inc..
What is Justin Mack's phone number?
AeroLeads has found 3 phone signal(s) with area code 412, 681 for Justin Mack at MESCIUS inc..
Where is Justin Mack based?
Justin Mack is based in Pittsburgh, Pennsylvania, United States while working with MESCIUS inc..
What companies has Justin Mack worked for?
Justin Mack has worked for Mescius Inc., Componentone, A Division Of Grapecity, Component One, Forms & Surfaces Inc., and Elias Industries.
How can I contact Justin Mack?
You can use AeroLeads to view verified contact signals for Justin Mack at MESCIUS inc., including work email, phone, and LinkedIn data when available.
What schools did Justin Mack attend?
Justin Mack holds Associates, Information Technology from South University.
What skills is Justin Mack known for?
Justin Mack is listed with skills including Visual Studio, Asp.Net, Project Management, .Net, Management, Microsoft Sql Server, C#, and Software Development.
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