Justine Sioson Email & Phone Number

Philippines

•Responsible for prioritizing which Client projects to be catered to on a quarterly basis and to which project team to assign.•Responsible for kick-starting test preparations for each client, usually involves access requesting, environment creation, scope review and client kick-off events.•Responsible for applying and instilling agile ways of working within the Testing Services Teams.•Accountable for the Sprint ceremonies, making sure that these events happen and are respected.•Coaching and encouraging individual project team members to be efficient and accountable in delivery.•Being the point of internal and external escalation for the project teams. Escalating defects, following up information from product division (developer) teams.•Protect the team from out of scoped work and maintain team’s performance on optimal level. My top priority is to solve impediments for the teams.•Collaborate with the Service Owners and outside stakeholders.•Collaborate with global Agile team leaders to discuss best practices and improvements to delivery models and processes.

Philippines

• Certified (Scrum.Org) - Professional Scrum Product Owner (PSPO) I• Does backlog management and prioritization of work using Agile practices with my teams in Manila, Bratislava, and Poland.• Gather and document business requirements and solution requests from stakeholders during the quarterly marketplace engagement model.• Assess the requests and requirements based on intake standards and plan the projects for the quarter with the “Center of Excellence” team in the Netherlands.• Translate the requirements to EPICs and slice them further to user stories.• Helps the Dev squads understand and breakdown user stories (if needed) during every Sprint planning.• Connects (or escalates) to different stakeholders to discuss feasibility, workarounds, impediments or any help needed in relation to their respective projects with the Dev squad.• As Robot Manager, responsible for reviewing and approving accesses required for any corresponding robot account under my robot account vault.• Coordinate with the robot Operations (Operate/Support) team to monitor bugs and generate status logs for investigation.• Generate and create Service Level reports/slides to present to management teams and stakeholders.• Monitors the delivery journey of each robot and reports back to COE on a weekly basis.• Coordinate and collaborate with fellow Product owners and Scrum Masters to share best practices from each other and discuss the learnings every sprint.• Mentors the business analysts and automation developers in case needed.

Taguig, National Capital Region, Philippines

• Professional Scrum Master (PSM) I certified• Facilitates the Scrum ceremonies for the Manila squad and the global IA Team. This includes the Daily Standups, Sprint Retrospectives, Sprint Planning, and Sprint Review. Also responsible for facilitating non-Scrum events such as DevOps Collaboration, and Developer Community sessions.• Assists the squads defining and refining the stories every start of the sprint, making clear the definitions of Ready and Done for each item.• Assists the team by connecting to stakeholders/dependencies, removing obstacles and impediments as much as possible to progress.• As part of the Center of Excellence team in the Netherlands, responsible for working with the Chief Product Owner and Product Owners in picking and prioritizing projects from the quarterly robotics marketplace.• Conducting engagement activities and learning sessions with the squads if requested.

Taguig, National Capital Region, Philippines

Automation tools:Automation Anywhere Version 11 (Certified)ABBYY Flexicapture (OCR)• Responsible for providing technical recommendations on design considerations for performance, scalability, availability, maintainability, disaster recovery and uptime. Identifies and defines re-usable design patterns that address common requirements and are robust, flexible, and extensible.• Validates the automation by performing appropriate unit testing, feedback, and ensures configuration control is maintained at all times.• Responsible for identifying robotics improvement to existing Robot solutions.• Manages robot performance by finding root cause of issues and recommending fixes to developers.• Teaches and mentors junior robot developers and operators on Intelligent Automation technology and best practices.Other tasks:Business Analysis Backup for robot project intakes

Philippines

• Responsible for designing Robot Applications and functionalities based on the client/ business needs while applying appropriate agile methodologies in every project for software development.• Responsible for providing process-related support to the Robotics Team and stakeholders to ensure continuous improvement of automated process and client experience.

Taguig, National Capital Region, Philippines

• Responsible for processing corporate actions such as coupons, cash dividends balancing (MT564 and MT566), and Bond conversion application.• With ING as the issuing agent, responsible for fixing coupon and redemption amounts of ING issued securities, market informing (via paying agent and custodian liaising), and processing payments of these amounts to counterparties.• With ING as a paying agent, responsible for monitoring and paying coupons and redemption amounts to CSDs and ICSDs • Assigned as secondary verifier and 4-eye checker of payment releases made by the junior processors.Act as the POC of the team lead and COE for issues and escalations.

Taguig, National Capital Region, Philippines

• Responsible corporate actions such as coupons, cash dividends (MT564 and MT566), conversion instructions.• With ING as the issuing agent, responsible for fixing ING issued securities coupons, market informing (via paying agent and custodian liaising), and payment.• With ING as a paying agent, responsible for monitoring and paying coupons and redemption amounts to CSDs and ICSDs

Taguig, National Capital Region, Philippines

• Responsible for ensuring all US and global trades (Fixed Income and Equities) sent by Investment Managers via SWIFT or Secure Transport, are properly processed and reflecting in the MCH System before trade settlement dates expire. This involves processing through the accounting system (State Street books) and under the custodian account.• Processing trade reconciliation for back dated and current trades coming in to State Street.• Prepares cash movements for release/approval by the North American COE• Responsible on reviewing team processes for quality assurance and authorized to approve custody bookings.• Acts as a resource/guide to junior associates in trade processing and trade support in accordance to established procedures and policies.• Authorized to reach out/call back to the custodian bank’s clients via phone call to verify cash movements above $10 million.• Resolves inquiries escalated by our internal clients and stakeholders via the company’s global intranet escalation software.• Had developed helpful Excel Macros for more efficient ways to process/book trades for the team. Also developed the Department’s Production Metrics Tracker via Excel.• “Employee Exemplary Award 2013 – SPG TLS Team”• “Employee Exemplary Award 2013 – SPG Secure Transport”

Taguig, National Capital Region, Philippines

Researches through different types of sources to confirm status and information related to various forms of corporate actions such capital issues, dividends, splits, trading status, mergers and acquisitions, symbol changes etc.; analyzes and confirms gathered data needed in compliance with standard task processes and policies to keep FactSet’s database up to date; escalates matters and concerns of securities to Subject Matter Experts of the company in Norwalk, USA and Hyderabad, India for added investigation; processes the needed actions after further analysis by the experts; communicates with third party data vendors to confirm provided data and escalate issues.

Taguig, National Capital Region, Philippines

• Gather and encode relevant financial data by browsing through different types of US financial reports through the use of the company’s own data providing software and maintain FactSet’s database up to date.