Justin Estep Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Denver, Colorado, United States

Duluth, Georgia, United States

Duluth, Georgia, United States

• Manage the Managed Services Department• Maintain shifts and schedule for all Engineers in my department• Review work completed by my team time for proper invoicing• Provide reviews for team members to help promote growth inside of the company• Act as an escalation point for all members of Managed Services• Help create and maintain Standard Operating Procedures for the Managed Services Department.

Duluth, Georgia, United States

• Create detailed plans and budget for Client Projects• Provide weekly project updates to internal team and the client• Projects included (Office 365 Migration, Large Scale Server Deployments, Workstation refreshes, and Network Redesign)

Norcross, Ga

• Create detailed plans and budget for Client Projects• Provide weekly project updates to internal team and the client• Projects included (Office 365 Migration, Large Scale Server Deployments, Workstation refreshes, and Network Redesign)

Norcross, Ga

• Handle technical issues escalated from the Level 2 team• Provide guidance to Level 2 and Level 1 to help them grow technical skills to limit escalations• Create documents for a knowledge base that allow other engineers use for reoccurring issues.• Provided network analysis for troubleshooting issues related to a network.• Assist with network configuration changes. • Created and apply SSL certificates. • Configured and deployed Firewalls, Switches, and Servers• Assist with the project team on projects

Greater Atlanta Area

• Perform in-depth network audits manually looking at the environment and using a network detective tool.• Compile network information into detailed reports to determine network health and risk.• Create graphical and written proposal to identify and explain issues.• Setup staged plans to help clients reach a health network while staying on a budget.• Deploy servers, switches, firewalls, and wireless access points.

• Managed and processed all renewals for clients. • Created Sales and Purchase Orders for the company and worked with distribution to make sure product would arrive on time and in the desired location. • Created quotes for clients calculating Gross Margin and Profit while keeping competitive pricing.

Greater Atlanta Area

• Provided network and desktop support to companies in the greater Atlanta area that utilize 150+ servers and 1500+ workstations. • Maintain, support, and create network infrastructure through onsite and remote support. • Maintain server directories and domains to ensure safe, effective onsite and remote work environment. • Manage Active Directory and Office 365 • Worked on migrating clients from on premise exchange to Office 365

Greater Atlanta Area

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Alabama Robotics Club Alabama Astrobotics National Society of Leadership and Success

Minor, Mathematics