Justin Estepp, Mae, Cbap Email & Phone Number

Remote

Portland, Oregon

Directed the organization through operational, technological, and business process improvements in order to increase operational efficiency, reduce operational expense, and generate new lines of revenue. Led implementation of process and technology objectives to result in the improvement of operational efficiency and generation of revenue. Reduced on boarding time and manual effort by implementing a paperless onboarding system and integrating it with our organizations brokerage TMS. Established protocols, and implemented products and policies to reduce risk and minimize effort and redundant work with regard to our brokerage network. Collaborated with multiple third-party vendors to establish process, rules, and architecture to ensure compliance with the organizations outsource carrier network with our brokerage network. Vetted, coordinated, and negotiated with third-party vendors to provide best in class service for products and services best outsourced.

Lowell, Arkansas, United States

Defined, documented, prioritized, and evaluated requirements and Business Use Case for Scrum Team in an Agile Environment to implement. Acted as Scrum Team leader for 6 Development Squads (Scrum Teams of 8-12 indirect developers). Acted as Business Analyst for Proprietary Carrier Management System. Acted as System Analyst for the architecture and technical design for Proprietary Carrier Management System; coordinating deliverables with senior leadership and stakeholders.

Lowell, Arkansas

Coordinate and facilitate integration of new features and products into a robust and complex set of proprietary and third-party systems. Led a team of software engineers in design, scope, development, integration, and implementation of intuitive and complex solutions for unique business cases. Coordinated with, and aided/mentored other Junior Business Analysts with their work to ensure that business objectives were met, and to ensure that they were getting the information and assistance they needed to be successful. Collaborated, partnered, aided Software Developers in understanding expectations for both technological requirements as well as business requirements for delivery of their tasks. Trained business users on software deliverables; trained Business Analysts on process and expectations. Documented Bugs and prioritized backlogs for developer assignments.

Lowell, Arkansas, United States

Facilitated product and project management for information systems developers. Outlined both business and technical requirements for the construction of an automated software solution to enable growth of our 3rd party logistics solutions. Led the teams responsible for design, creation, construction, implementation and long-term support of the new software platform. Operated directly with senior leadership, key business stakeholders, and third-party vendors to ensure that products were developed on time and meet organizational requirements. Designed Architecture, User Interface, and Service Layer for new proprietary Routing Guide Technology. Documented, compiled, and maintained system technology stack documentation for all brokerage and carrier-based systems.

Lowell, Arkansas, United States

Managed business requests and expectations as it pertains to software development. Interviewed users and stakeholders in order to generate user stories, generate priorities, and define detailed business requirements. Tracked and traced requirements to ensure product met key deliverable as defined by the business. Coordinated deliverables with senior leadership. Documented Bugs and prioritized backlogs for developer assignments. Established test scripts and performed Quality Assurance. Created and maintained product roadmap as well as resource allocation. Created training guidelines and documentation for new software; trained business users on new software. Performed quality audits on deliverables from both internal and third-party vendors.

Lowell, Arkansas, United States

Trained, led, and developed a group of eight Pricing Managers covering the Continental US, Canada, and Mexico for all service offerings to include Dry van, refrigerated, flatbed, and LTL. Advised senior leadership of pricing strategy on key account development, technological, process improvement, as well as efficiency and accuracy analysis across the organization. Established processes and protocols for the creation of the Logistics Single Source solution: Facilitated carrier bid process, contract creation, rate and contract negotiation for more than 100 contracted providers; implemented guidelines for technological improvements and automation. Increased bid participation by more than 200% year over year. Wrote the Pricing Manual training documentation for the entire company, focusing on the proprietary pricing suite and how it was to be used across the organization; ensuring pricing consistency, visibility across a distributed network of pricing managers and sales.

Lowell, Arkansas, United States

Project manager for the design and implementation of new products that better align the strategies of all business units and allow for a more divers service offering to new and existing customers. Grew revenue streams from $30MM to more than $80MM in refrigerated and flatbed service offerings during an initial 18-month time frame. Developed and implemented strategic process improvements that lead to exceeding budget goals by more than 25% over all.

Lowell, Arkansas

Managed refrigerated brokerage operations for the Southern Region of the United States. Project consultant for the gap analysis, selection, and implementation of a new transportation management system. Negotiated rates with transportation providers. Solicited and onboarded new customers. Responsible for design concepts, quality assurance, as well as implementation of new proprietary software for transportation procurement.

Trained, developed, and led a team of 7 junior NCOs while serving in Iraq, during Operation Iraqi Freedom as the Administrative and Logistics Operations Command Center NCO. Directly responsible for the operational effectiveness and efficiency of an infantry battalion of more than 1,000 soldiers.

Master Of Arts (M.A.), Economics

Bachelor'S Degree, Business Administration

Certificate, Personnel Services