Justin Fitzgerald Email & Phone Number

Fort Myers, Florida, Us

• Provide oversight and strategic direction of the Office of Service-Learning & Civic Engagement, including a team of three professional staff members and a team of 10-12 student staff • Collect, track, and assess data to ensure the service-learning graduation requirement only enhances the university’s efforts toward all relevant performance-based funding state metrics, including graduation rates, starting salaries for recent graduates, and retention of first-year to second-year students• Serve as part of the campus wide team that developed and is now implementing a transferable skills digital badge program for all students to enhance student career readiness• Track and assess successful progress toward unit, division, and university goals using campus-wide platforms such as Tableau, Simplicity, Campus Labs/Anthology, Degree Works, and Workday • Increased the number of classes integrating service-learning across campus by 20% in two years• Consult with faculty to review their courses and advise on the best methods to integrate service-learning and associated frameworks into the course content and objectives• Train and provide resources to faculty teaching over 270 classes each year• Introduced and fully integrated the following frameworks into the campus wide service-learning graduation requirement curriculum: Active Citizen Continuum, NACE Career Readiness Competencies, and the UN Sustainable Development Goals• Recruit, train, and manage relationships with over 350 nonprofit and government agencies to be effective and collaborative co-educators alongside faculty and staff. • Collaborate closely with the Office of Internships and Career Development Services to ensure career readiness is fully integrated into the service-learning curriculum • Increased the percentage of students meeting their service-learning hours graduation requirement prior to the stated deadline by nearly 100%

Tampa, Florida, Us

• Redeveloped and consistently manage the office brand to build strong recognition of office programs to both internal and external audiences• Grow and maintain strong, mutually-beneficial relationships with internal and external partners related to both the office’s leadership development and civic engagement efforts, including building connections between students and local nonprofits in need of volunteers• Provide marketing efforts to the team and communicate relevant information to internal and external partners• Serve as primary contact for media inquiries regarding office events• Develop and coordinate large marketing campaigns for opportunities such as student board recruitment and university-wide days of service• Coordinated a variety of leadership workshops and presentations• Strategize new office and programmatic operations to seek better alignment with our goals and learning outcomes based on the Social Change Model• Participated in the search, selection, and implementation of a new organization management system• Plan and implement a successful annual service experience for over 2,000 students and over 50 community partners• Advise the student-run Civic Engagement Board in serving as the bridge between local nonprofits and the student body for specific social issues • Advise the student-run Dance Marathon executive board and empowered them to redevelop their structure creating a tiered system of student leadership, providing for organizational growth, and increasing their fundraising total from $14,000 to $130,000 in three years • Implemented and grew the curriculum for a three-part leadership development program, which serves 200+ students representing a variety of academic majors• Worked with a team of student leaders to redevelop a leadership conference in both fall and spring for student leaders based on the five components of the Leadership Challenge Model by Kouzes & Posner • Supervise a graduate assistant and two student workers

Tampa, Florida, Us

• Led approximately 30 students per semester in the process of engaging and critically evaluating a wide variety of readings in leadership studies through a highly interactive online format• Texts used within the course include The 7 Habits of Highly Effective People by Covey, The Student Leadership Challenge by Kouzes & Posner, and HBR’s 10 Must Reads On Leadership (2011) by Harvard Business Review, along with a variety of readings on topics such as SMART goals, Situational Leadership Theory, Crucible Moments in leadership, and leadership application within business

Muncie, In, Us

• Served as the initial Graduate Coordinator and worked closely with the Assistant Director for Living-Learning Programs to develop the position, strategy, and assessment opportunities • Supervised 11 student staff Academic Peer Mentors who each work to develop the academic focus of a unique Living-Learning Community on campus through one-on-one meetings and weekly staff meetings• Developed and review the use of planning tools including Weekly Action Plans, Weekly Interaction Logs, and Monthly Community Assessments • Acted as a liaison and provide guidance, support, and structure to 22 Residence Hall Directors who have Living-Learning Communities within the buildings they supervise• Managed use and monthly reconciliation of 12 budgets totaling approximately $42,000• Facilitated the administrative hiring process and training of Academic Peer Mentors• Participated on a work-group dedicated to improvements within the Living-Learning Communities• Served as an emergency on-call staff member in the residence halls

Muncie, In, Us

• Developed strategy with a 20-member student executive board to increase fundraising results from $37 thousand to $196 thousand for Riley Hospital for Children in the first two years of advising• Taught goal management and leadership development practices focused on fundraising and developing future leaders while operating within university policies and procedures • Met one-on-one regularly with the organization leadership to review personal and organizational progress • Guided student leaders in the planning and implementation of an annual dance marathon lasting 12 hours and involving over 700 volunteer dancers and multiple campus offices • Guided the planning and facilitation of monthly fundraising and relationship-building activities including a 5k race, date auction, and events with families from Riley Hospital for Children• Assisted in forming new campus and community connections

Muncie, In, Us

• Coordinated the creation and collaboration of a group of student leaders devoted to engaging the student body through the celebration of Constitution Day, political debates, and voter registration drives• Trained student leaders on the importance of civic engagement and the details of how to accurately help others register to vote and/or request absentee ballots • Planned and facilitated educational and fun campus-wide watch parties for a televised presidential debate and the election results • Completed campus-wide assessments of students’ political perspectives and the impact of our efforts

Muncie, In, Us

• Assist with supervision of a 600-person residence hall and 11 Resident Assistants including weekly staff and one-on-one meetings to ensure progress toward specific learning outcomes and intentional interaction goals • Serve on mid-year and full-year student staff selection committee• Create a student-led, multi-discipline Living Learning Community in an upper-class residence hall• Partner with a fulltime hall director to teach a course introducing RA applicants to student development • Collaborate with a committee of fulltime hall directors and grad students to plan student staff orientation• Train and supervise Night Staff members who manage the residence hall desk from midnight to 8am• Co-advise Hall Council, GLACURH 2011 Entertainment Committee, and BSU Dance Marathon• Serve as an on-call staff member to be contacted in times of emergencies in the campus residence halls• Meet with students on a regular basis for student development opportunities including roommate issues, academic grade deficiencies, and conduct meetings

Tampa, Florida, Us

• Developed a training program and co-supervised a team of Orientation Resident Assistants • Coordinated the Housing and Residential Education aspects of After Dark during each orientation cycle• Created a directory by gathering information and pictures of current and incoming staff to help the staff learn names and grow relationally• Reformatted and enhanced Behind Closed Doors after assessing concerns from previous years and gaining an understanding of future goals• Restructured and improved the Roommate Agreement Form to include more applicable content and to provide students the ability to access the form online through a fillable PDF• Designed a curriculum and coordinated logistics for a student leader retreat which focused on leadership development while emphasizing a new focus of ethics and responsibility within the department • Redesigned the format and content of the reference form used by Resident Assistant candidates

• Researched events and constituent achievements in seven counties and sent appropriate correspondence• Managed constituent relationships through phone and drop-in office visits • Visited local Emergency Operation Centers and developed a hurricane incident response binder for the Regional Director specific to the needs of the Senator in serving the constituents should a hurricane hit

Washington, District Of Columbia, Us

Video Production Management:• Developed a concept, filmed, and managed production of a mission-driven video for use as an awareness and development tool for the organization• Expanded and matured the organization’s use of videos, photos, design work, and social media involvement

Washington, District Of Columbia, Us

• Developed relationships between public school districts, corporate sponsors, and The Heart of America Foundation through a grant application and school library makeover process• Facilitated project planning to include management of the renovation project and execution of an event day with up to 200 corporate volunteers, and a library opening ceremony with local officials, VIPs, and media• Developed a concept, filmed, and managed production of a video for awareness and development use• Expanded and matured the organization’s use of videos, photos, design work, and social media involvement

• Calculated public opinion polling results and created presentations to visually communicate the results• Monitored media sources and online communication to provide briefings on a NY Attorney General campaign

Bethesda, Maryland, Us

• Coordinated and executed large-scale, community-built playground projects across the US, which often involved local and national media coverage as well as celebrities• Developed and strengthened relationships between community planning teams and their elected officials and local government agencies• Served as the “public face” of KaBOOM! and as the onsite spokesperson to the media• Presented at local and national trainings on community development and the importance of play• Responsible for flawless execution of simultaneous partner programs by organizing volunteer programs for Fortune 500 companies, including Kraft Foods, The Home Depot, Starbucks, and Bank of America• Prioritized project deadlines and deliverables, including scheduling, logistics, execution of in-person planning meetings, and weekly project conference calls• Negotiated vendor contracts and equipment orders• Led cross-team coordination with Development, Marketing, and Public Relations teams• Led, managed, and motivated up to 500 volunteers at a time to transform and construct entire community play spaces on definitive timelines of six hours or less• Developed and coached community planning committees through an eight-week process to help them achieve positive changes and understand assets they have within their community• Oversaw annual combined project budgets ranging from $800,000 – $900,000• Supported Director and Associate Directors with hiring, training, and general management of the KaBOOM! project management team• Maintained detailed project records-including generation of internal and external project reports, database entries and end-of-project debrief records with KaBOOM! leadership and partners

Bethesda, Maryland, Us

• Served as the “public face” of KaBOOM! as a spokesperson to the media and as a presenter for trainings • Coached community planning committees through an eight-week process to help them achieve positive changes and understand assets they have within their community• Prioritized project deadlines and deliverables, including scheduling, planning, and execution of in-person planning meetings and weekly project conference calls, vendor contracts and negotiations, cross-team coordination with Development, Marketing and PR teams, and collaboration with partners to confirm design elements and procure appropriate supplies for each project• Maintained detailed project records-including generation of internal and external project reports, database entries and end-of-project debrief records with KaBOOM! leadership and partners

Golden Valley, Minnesota, Us

•Managed a staff that facilitated nine, week-long mission trips for youth in grades seven through 12•Served as liaison and coach to adult leaders accompanying their youth each week•Managed summer budget of approximately $15,000

Hiram, Oh, Us

· Supervised a residence hall of 200 students and a staff of eight resident assistants · Organized campus programming to help provide a healthy environment for college students to grow and mature · Managed the annual residence hall budget

Cleveland, Oh, Us

· Organized and executed a large-scale media day event · Researched and designed community relations publications · Assisted in the execution of special events at the Visitor Center

• Served on a team that launched an after-school teen center for middle school and high school students• Collaborated with a team of four coworkers to develop mentor-based curriculum, activities, and field trips

Masters Of Arts, Student Affairs Administration In Higher Education

Digital Film

Semester At Sea

Bachelor Of Arts, Communication Studies, Public Relations, Political Science