Justin Fuentes

Justin Fuentes Email and Phone Number

Senior CX Manager @ ACA Compliance Group
California, United States
Justin Fuentes's Location
San Francisco Bay Area, United States, United States
Justin Fuentes's Contact Details

Justin Fuentes personal email

n/a
About Justin Fuentes

I am an accomplished troubleshooter known for delivering exceptional client experiences, precise technical solutions, and outstanding account management. My expertise lies in building robust professional relationships with clients, from small businesses to large enterprises, through effective project management and persuasive communication. I have a proven track record of quickly establishing rapport with business stakeholders, clients, and senior management, consistently exceeding corporate objectives and surpassing expectations in various environments.Core competencies include: adept problem-solving, keen critical thinking, strong interpersonal abilities, and consistently delivering exceptional customer experiences.

Justin Fuentes's Current Company Details
ACA Compliance Group

Aca Compliance Group

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Senior CX Manager
California, United States
Website:
acaglobal.com
Employees:
1491
Justin Fuentes Work Experience Details
  • Aca Compliance Group
    Senior Cx Manager
    Aca Compliance Group
    California, United States
    View
  • Aca Compliance Group
    Senior Customer Success Associate
    Aca Compliance Group Aug 2019 - Present
    New York, Ny, Us
    Ensure clients successfully navigate and utilize ACA's compliance solutions to meet their regulatory requirements effectively by understanding each client's unique needs, providing tailored guidance on implementing and optimizing compliance processes, and offering ongoing support to address any challenges or questions they may encounter.
    View
  • Google
    Customer Success Specialist
    Google Jun 2017 - Jun 2019
    Mountain View, Ca, Us
    Deliver outstanding support to users of Google's ATS, "Hire," while working closely with the internal product team to enhance the application based on valuable customer insights. Take ownership of the customer experience to ensure proper adoption of the ATS.
    View
  • Reputation.Com
    Customer Success Manager
    Reputation.Com Apr 2016 - Feb 2017
    San Ramon, California, Us
    Turning clients into community advocates by enhancing their online reputation, refining their service experiences, and boosting financial outcomes. Elevating businesses' digital presence, one step at a time.
    View
  • Intuit
    Customer Success Manager
    Intuit Nov 2014 - Aug 2015
    Mountain View, California, Us
    Consistently achieved top-tier performance by establishing, nurturing, and fostering enduring relationships with both new and existing clientele. Proficient at swiftly discerning customer business needs, requirements, and pain points to effectively identify technical solutions.
    View
  • Intuit
    Account Executive
    Intuit Mar 2014 - Nov 2014
    Mountain View, California, Us
    Effectively oversaw Small and Medium-sized Business (SMB) accounts, executing strategies and tactical plans to enhance retention, growth, and profitability. Strengthened relationships through integrity-driven interactions and compelling communication abilities.
    View

Justin Fuentes Skills

Sales Management Account Management Cold Calling Recruiting Sales Management Salesforce.com Marketing Customer Service Marketing Strategy Social Media Social Networking Customer Satisfaction Lead Generation Saas Creative Pitching Telemarketing Crm Marketing Management Communication Dispatching Applicant Tracking Systems Microsoft Office Leadership Talent Acquisition Customer Retention Customer Relationship Management Customer Service Operations Typing 100+ Wpm Business Workflows Customer Lifecycle Management Product Adoption Account Optimization Apis Software Implementation Cross Functional Problem Solving Customer Experience Onboarding Technical Support Relationship Building Business Relationship Management Customer Support Customer Engagement Business Relationship Building Cross Functional Coordination Cross Functional Communication Customer Experience Management Web Conferencing

Frequently Asked Questions about Justin Fuentes

What company does Justin Fuentes work for?

Justin Fuentes works for Aca Compliance Group

What is Justin Fuentes's role at the current company?

Justin Fuentes's current role is Senior CX Manager.

What is Justin Fuentes's email address?

Justin Fuentes's email address is gr****@****ail.net

What skills is Justin Fuentes known for?

Justin Fuentes has skills like Sales, Management, Account Management, Cold Calling, Recruiting, Sales Management, Salesforce.com, Marketing, Customer Service, Marketing Strategy, Social Media, Social Networking.

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