Justin Fulton Email & Phone Number

Norfolk, VA, US

Hampton Roads, VA, US

• [$13B; 34k Employees] Promoted to Chief Talent and Learning Officer at Sentara. Championing evidence-based talent strategy and transformative organizational culture. As a talent executive, I unlock potential.
• Established new organizational capabilities of talent management, change management, and strategic workforce planning as centers of expertise, each with strategic roadmaps and KPIs aligned to business and stakeholder.
• Led HR Transformation aligned with business transformation, redefined the target HR operating model to improve and mature HR service delivery
• Saved $2M in contract spend by by prioritizing business needs and building internal team capability
• Defined organizational health measures and interventions aligned with culture evolution, reduced the ratio of poor-performing leaders by 33% through training and supportive accountability
• Operationalized cultural attributes aligned with business transformation into a behavior-based core competency model and embedded across the employee lifecycle (e.g., recruitment, onboarding, engagement, recognition.

Hampton Roads, VA, US

• Executive Leader of Talent Strategy, leading our cultural change, organizational development, strategic workforce planning, learning development and experiences, executive coaching, and transformation workstream.
• Established Strategic Workforce Planning as a center of expertise

Phoenix, AZ, US

• [$13B; 50k Employees] Leads enterprise innovation lab piloting and prototyping novel, emerging, or unproven products in healthcare using human-centered design, change management, and consumer insights to drive adoption.
• Promoted into expanded director role backfilling the senior director; senior director promotion occurring Feb ‘22.
• Launched a new product that will generate >$1M new revenue on the P&L within 3 years.
• Developed strategic innovation project pipeline governing pilot intake and selection for an innovation lab.

Phoenix, AZ, US

• Leader of enterprise learning, assessment, and development programs impacting all areas of the employee life-cycle and leading the talent management functions of evaluation, organizational competency, engagement.
• Leader of 10 incredible learning, development, and assessment professionals, the team rated my leadership effectiveness at 95%, +11% over the company average
• Introduced competency-based talent management to the organization
• Role expanded 5 months into the role from two books of business to three leading: assessments and engagement program (e.g., Engagement Survey, Hogan, Emergenetics, Exit Survey), learning delivery (e.g., Learning.
• Migrated to Workday leading the Talent and Learning business ACCOMPLISHMENTS
• Saved $8.4M in staff time, reducing required regulatory and compliance learning by 4.5 hours

Phoenix, AZ, US

• I provided organizational development and change management consulting to executives and senior executive decision-makers. Led developed, and executed organizational interventions supporting strategic people growth for.
• Implemented complex culture interventions through appreciative inquiry, empathy mapping, team dynamics, and multidisciplinary ideations sessions with senior executive teams
• Consulted on organizational effectiveness efforts internally with partners (e.g. Learning and Development, HR Business Partners, Employee Relations, and Operations)
• Acted as a coach and thought partner for senior executive leaders, increasing self- and team-performanceACCOMPLISHMENTS
• Delivered system-wide in-person leader training across 28 hospitals, clinics, and corporate, impacting over 50% of leaders (>2500) in a quarter
• Successfully influenced the organization to pursue competency-based development

Phoenix, AZ, US

• [$4B; 13k Employees] Leader of people programs for the Chief Information Officer, a key driver to improve resourcing programs, HR, and business processes, consults with executives and front-line staff across the.
• Consulted with senior management on human resource best practices, policy and procedure, leadership best practices, and process modernization
• Presented, trained, and facilitated training, tools, tactics
• Managed concurrent high-level initiatives responsible for gap analysis, actionable recommendations, and coordinating with internal and external stakeholders ACCOMPLISHMENTS
• Developed competency-based recruiting metrics for C-Suite and frontline positions (e.g., behavioral-based interview guides, scoring, etc.)
• Drafted an outcome-based workforce development strategy for recruitment, engagement, training, knowledge transfer, and resource capacity management for long-range strategic planning

Phoenix, AZ, US

• Organizational Development and Human Resource strategist leading onboarding, leadership development, high potential, and technology-based learning and development events. I partnered with stakeholders (e.g., executive.
• Designed and implemented an enterprise customer service initiative, training 85% of 13k employees in less than 9 months. Scaled training via train-the-trainer events, coaching, and mentoring.
• Designed and implemented a high potential train-the-trainer program to enable HIPOs to gain visibility, learn facilitation best practices, and scale training enterprise-wide from our Center of Excellence.
• Created a consultative subject matter expert (SME)training model--the first of its kind in the City--allowing leaders access to SMEs to learn: Workplace Violence Prevention, HR best practices, and more!

Phoenix, AZ, US

• As a human resources generalist maintained the operation of the Police Communications Contact Center by training, staffing, and mentoring employees.
• Leader to 8-12 direct reports while providing general oversight to 30+ contact center employees
• Onboarded and trained newly promoted contact center managers
• Human resource generalist in progressive discipline, labor complaints, and first steps of the Family Medical Leave Act/ADA
• Created process improvement in programs, or systems, with existing technologies

Phoenix, AZ, US

Provided 1:1 mentorship training for new employees. Trained, evaluated, and facilitated new employees' growth following andragogy best practices.

• Developed, monitored, and facilitated training solutions as a team leads. Led and provided feedback to team members through objective evaluation and shared vision.
• Mentored 4-6 professionals in strategic presenting, training, facilitation, and instructional design
• Engaged in public speaking events for 150+ participants twice weekly
• 650+ instructional design hours and 250+ teaching hours

Bachelor Of Science - Bs, Marketing

Master Of Science - Ms, Industrial And Organizational Psychology