Justin Gapen Email & Phone Number

Plano, Texas

Richardson, Texas

• The complexities of cyber security are daunting for any organization but for businesses that need battle-tested security and infrastructure to defend critical data workloads and assets — belonging to customers.
• Tasked with managing and supporting large named accounts
• Regularly attend and run customer QBR's
• Help develop and grow relationship between Armor and strategic customers
• Develop account plans focused on improving KPI's and NPS
• Troubleshoot customer issues and communicate customer concerns and feedback to Armor management team to continuously improve Armor's services

Richardson, Texas

• Armor’s proprietary closed-loop system of intelligence, defense and control seeks to defeat attacks and reduce the risk and complexity associated with managing cyber threats in a secure cloud environment. It’s the.
• Manage a group of existing accounts from a growth and service prospective
• Build and execute account plans to strengthen relationships between clients and Armor by aligning Armor's services to their respective needs
• Routinely visit customers for QBR's to review the business relationship and identify areas for service improvement
• Partner with various departments within Armor to ensure customer experience and successful deployment of Armor services

Dallas/Fort Worth Area

Comparex is a global cloud solutions and software licensing company and is recognized as one of the top Microsoft partners worldwide. Helping organizations reduce the risk, cost and hassle of migrating to the cloud as well as helping managing their existing software licenses. As a Key Account Manager tasked with driving cloud solutions with new customers.

Plano, Texas

Supporting our Service Assurance Solutions to help our customers and prospects proactively monitor the performance of their IT Infrastructure by building relationships with executives by demonstrating an understanding of the problems they face on a day to day basis. My focus is to help them eliminate the things within their IT environment that hold their.