Justin Gillies Email & Phone Number

Saint John, Nb, Ca

Remote

• Provided technical and customer support for consumers of a major video game client• Able to adapt and move between chat support and phone support as needed by the client• Met Sutherland and the client’s goals for high-quality service while maintaining proper handle times

• Performed outbound calling for charity lotteries and for-profit companies • Provided technical support via phone, email and chats for various clients• Led, coached and supported agent training sessions for various inbound and outbound accounts• Tasked to lead overnight staff during scheduling transition• Assisted Team Leads with various support and administrative tasks• Member of Corporate Culture Ambassador Committee• Demonstrates Stericycle’s core company values to… Show more • Performed outbound calling for charity lotteries and for-profit companies • Provided technical support via phone, email and chats for various clients• Led, coached and supported agent training sessions for various inbound and outbound accounts• Tasked to lead overnight staff during scheduling transition• Assisted Team Leads with various support and administrative tasks• Member of Corporate Culture Ambassador Committee• Demonstrates Stericycle’s core company values to clients, callers and fellow agents Show less

North York

• Informed previous charity supporters about upcoming lottery prizes and deadlines • Provided customer support and processed orders for various charity lotteries and non-profit organizations• Met Miratel Solutions for high-quality service while maintaining sales levels

1 Mount Pleasant Road, Toronto Ont

• Processed and activated orders for both new and existing Roger’s business users • Assisted sales reps to fulfill their orders out in a timely manner• Kept up to date on Roger’s wireless promotions and industry trends• Maintained Roger’s excellence in customer support

Toronto, Ontario Canada

• Picked and packed various customer orders for the shipping department • Assisted with the launch of new product lines by assembling and packing displays • Prepared displays and other essential documents for meetings and tradeshows• Entered inventory data into Navision as the company was phasing out AS400• Created and updated ordering forms for the sales team• Organized and maintained product display storage room

Online

• Posted daily appropriate content based on community interests• Help create a dialogue between fans and players• Kept community up to date with vVv Gaming standings in pro gaming tournaments• Summarized and shared relevant industry press releases to the vVv Gaming community