Justin Gomer Email & Phone Number

Grandville, Michigan, United States

• Supervise Level 1 Technicians• Maintain district server and network infrastructure • Develop, test, and plan server and network upgrades • Oversee inventory and lead yearly projects to sell retired technology• Work with other technology department staff to complete department wide projects • Created and maintain documentation of department processes thru the use of a website• Assist the technology department in its goal of providing teachers and students reliable and… Show more • Supervise Level 1 Technicians• Maintain district server and network infrastructure • Develop, test, and plan server and network upgrades • Oversee inventory and lead yearly projects to sell retired technology• Work with other technology department staff to complete department wide projects • Created and maintain documentation of department processes thru the use of a website• Assist the technology department in its goal of providing teachers and students reliable and up to date technology resources. Show less

Grandville, Michigan, United States

• Start brand new Esports Program for Grandville Public Schools• Recruit and retain students for the eSports program• Hire and manage assistant coaches• Expert knowledge in gaming• Initiate and run practice, competition, and team building activities• Oversee and manage program budget • Select, order, and setup all equipment including PC's, Nintendo Switches, controllers, audio gear, and games• Coordinate off-season activity, practice schedules, and… Show more • Start brand new Esports Program for Grandville Public Schools• Recruit and retain students for the eSports program• Hire and manage assistant coaches• Expert knowledge in gaming• Initiate and run practice, competition, and team building activities• Oversee and manage program budget • Select, order, and setup all equipment including PC's, Nintendo Switches, controllers, audio gear, and games• Coordinate off-season activity, practice schedules, and competition schedules• Monitor and mentor the academic and mental well-being of players• Ensure all persons and functions of the program exemplify the character and mission of the school Show less

Grandville, Michigan, United States

• Support all technology at the High School, Cummings Elementary, Transportation Department, and Pathways Alternative School o 2,000 Chromebooks at High School o 200 Chromebooks, 350 iPads at Cummings o 250 Staff Laptops• Assist teachers and students with hands on training and troubleshooting• Created and maintain a website with documentation on technology in use and common processes• Communicate with team about new troubleshooting… Show more • Support all technology at the High School, Cummings Elementary, Transportation Department, and Pathways Alternative School o 2,000 Chromebooks at High School o 200 Chromebooks, 350 iPads at Cummings o 250 Staff Laptops• Assist teachers and students with hands on training and troubleshooting• Created and maintain a website with documentation on technology in use and common processes• Communicate with team about new troubleshooting techniques• Hardware supported includes Windows PCs, Chromebooks, Macs, iPads, Projectors, Document Projectors, Printers, 3D Printers, Cisco Switches and VoIP phones, Ruckus WAPs• Software supported includes VMWare for servers, Novell Zenworks for imaging and app management, Symantec for AV and Backups, Jamf Pro for Macs, and Meraki for iPads Show less

Grand Rapids, Michigan, United States

• Part of a team that supports all technology for about 90 clients in West Michigan• Work both remotely and on site• Tech includes PCs, Macs, Android and iOS devices, Shoretel and Nextiva VoIP Phones, Windows Servers, Cisco Switches, Dell Firewalls, Unify Wireless APs, Open DNS, Office 365, Webroot• Use Connectwise to manage tickets and schedule appointments. Use Labtech to manage remote access to clients computers and servers

Walker, Michigan, United States

• Support all 5 Tubelite locations in Michigan, Texas, South Carolina, and Rhode Island• Single point of contact to fix technology issues either on my own or by escalating to the proper tier• Train employees in all aspects of technology used• Turned around customers negative view towards IT department into a positive view• Cleaned up the IT department with dramatic success by recycling all unneeded tech, organizing/labeling stock rooms, properly inventorying technology in use… Show more • Support all 5 Tubelite locations in Michigan, Texas, South Carolina, and Rhode Island• Single point of contact to fix technology issues either on my own or by escalating to the proper tier• Train employees in all aspects of technology used• Turned around customers negative view towards IT department into a positive view• Cleaned up the IT department with dramatic success by recycling all unneeded tech, organizing/labeling stock rooms, properly inventorying technology in use, and creating accurate documentation on common processes Show less

Grandville, Michigan, United States

• Support all technology at the High School, Cummings Elementary, and Transportation Department o 1,500 Chromebooks at High School o 200 Chromebooks, 350 iPads at Cummings• Assist teachers and students with hands on training and troubleshooting• Communicate with team about new troubleshooting techniques• Hardware supported includes Windows PCs, Chromebooks, Macs, iPads, Projectors, Document Projectors, Printers, 3D Printers, Cisco Switches and VoIP phones

Holland, Michigan, United States

• Assisted customers in finding out which products and services would enhance their lives through friendly conversations about who they were and what they enjoy the most• Able to explain technology to general audience• Trained customers on various aspects of computers, printers, monitors, digital cameras, and accessories• Handled cash interactions with accuracy on a daily basis

Holland, Michigan, United States

Contract position acquired through Teksystems• Assisted clients with any questions about Rutherford’s custom route accounting software• Escalated advanced problems to proper tiers• Created custom reports using SQL that provided clients with any data set they desired• Assisted in training new hires about Rutherford’s software and setting up their computer’s• Tested beta versions of software and communicated with program development team about bugs found in… Show more Contract position acquired through Teksystems• Assisted clients with any questions about Rutherford’s custom route accounting software• Escalated advanced problems to proper tiers• Created custom reports using SQL that provided clients with any data set they desired• Assisted in training new hires about Rutherford’s software and setting up their computer’s• Tested beta versions of software and communicated with program development team about bugs found in software• Documented detailed descriptions of bugs found including steps to reproduce and screenshots• Troubleshot computer issue’s and suggested options for resolution Show less

Holland, Michigan, United States

• Unloaded merchandise from truck in timely and efficient manner• Provided training to new hires on proper work procedures• Stocked and organized sales floor with great attention to detail• Ensured product tags where in proper location and offered the latest information and prices to ensure customers had a great experience

Zeeland, Michigan, United States

Contract position acquired through Manpower• Assembled various partitions for boxes in record time• Utilized a hot air welder to make boxes

Holland, Michigan, United States

• Washed and waxed exterior of vehicles and cleaned and vacuumed interior with great attention to detail• Was not satisfied until the customer was satisfied• Ensured new and used inventory was properly organized in straight lines and spotless

Bachelor Of Science, Computer Information Systems, Gpa 3.85

Graduated with High Honors in Computer Science. Minored in Global Project Management. Led all group projects with great success.

Web Design, Programming, Database Management

Online Learning Website

Web Design/Development

Took coursework in Web Design and Development. Completed all general education classes and transferred to Davenport to acquire a Bachelors.

Education record

Activities and Societies: Marching Band - Saxophone