Justin Hafer Email & Phone Number

Boston, Ma, Us

Greater Boston

Boston, Massachusetts, United States

Global Customer Agency part of Escalent• Manage online communities with over 4,000 consumers from 7 global markets to listen to voice of customer• Design and execute qualitative and quantitative research and perform data analysis to support customer insights• Synthesize findings, develop recommendations, and communicate results to clients and internal teams• Lead multiple client projects from ideation to execution to client impact. Results have helped organizations rethink communications to consumers, product design/marketing, and brand representation• Develop and maintain strong client relationships with B2C and B2B companies, including leading brands in footwear and athletics, public utilities, and retail• Selected to train incoming associate consultants on relationship thinking, organization, and project management

Boston, Massachusetts, United States

Person-to-person Digital Customer Experience Platform • Increased sales pipeline by 3x through lead generation, prospecting, and cold outreach via phone, email, and LinkedIn• In the capacity as a pre-sales consultant, customized product demonstrations of Vee24’s omnichannel experience to prospective clients. Collaborated with product management on feature enhancements and roadmap• Leveraged expertise on Ecommerce and Customer Experience software market to build relationships and generate new business with clients in retail and automotive

Bedford, Massachusetts, United States

Software Solutions for Data Analytics, Simulation, and High-Performance Computing• Worked with Sales Enablement team to assist BDRs with prospecting and messaging to optimize sales process• Created and implemented new cadences in SalesLoft to simplify prospect outreach• Developed sales battle-cards combining prospective account intelligence and competitor analysis

Cambridge, Ma

Conversational Marketing Platform Facilitating B2C Interactions• Performed market research to segment and identify potential targets meeting iAdvize’s criteria, helping secure introductions, meetings, and new business• Supported the Sales and Marketing teams to profile target companies and highlight iAdvize’s unique value proposition in the consumer products market