Justin Heiser
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Justin Heiser Email & Phone Number

Lead Customer Experience Specialist at Air Canada at Air Canada
Location: Fort Lauderdale, Florida, United States 11 work roles 1 school
1 work email found @aircanada.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@aircanada.com
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Current company
Role
Lead Customer Experience Specialist at Air Canada
Location
Fort Lauderdale, Florida, United States
Company size

Who is Justin Heiser? Overview

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Quick answer

Justin Heiser is listed as Lead Customer Experience Specialist at Air Canada at Air Canada, a company with 14961 employees, based in Fort Lauderdale, Florida, United States. AeroLeads shows a work email signal at aircanada.com and a matched LinkedIn profile for Justin Heiser.

Justin Heiser previously worked as Lead Customer Experience Specialist at Air Canada and Ice Hockey Coach / Trainer & Mentor at Florida Panthers. Justin Heiser holds Bachelors, Communication And Media Studies from Western Michigan University.

Company email context

Email format at Air Canada

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{first}.{last}@aircanada.com
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AeroLeads found 1 current-domain work email signal for Justin Heiser. Compare company email patterns before reaching out.

Profile bio

About Justin Heiser

Proficiency in conflict resolution skills, working effectively with fellow team members to achieve the company goals, contributing to a positive working environment keeping a positive attitude, smiling whenever assisting passengers, elevating situations to leads/supervisors while maintains professionalism. Always Provide the highest level of customer service through expectations of the company brand, the time and effort needed to help resolve any situation that arises.Provided Customer service to passengers needing assistance with booking reservations, refunds, and general questions.Handled multiple flights a day while understanding the importance of On Time Performance with allegiant schedule.Handled ticket counter helping checking passengers in for flights Greeting passengers, keeping a positive attitude, smiling whenever assisting passengers, elevating situations to leads/supervisors.Working with Cabin/Flight deck crew when boarding flights, deplaning flights when operations calls for it.Providing information to Operations when needed.

Listed skills include Microsoft Office, Microsoft Excel, Customer Service, Powerpoint, and 29 others.

Current workplace

Justin Heiser's current company

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Air Canada
Air Canada
Lead Customer Experience Specialist at Air Canada
montréal, quebec, canada
Website
Employees
14961
AeroLeads page
11 roles

Justin Heiser work experience

A career timeline built from the work history available for this profile.

Lead Customer Experience Specialist

Current

Fort Lauderdale, Florida, United States

- Provided Check-in assistance, ticketing changes, re-booking of itineraries and special service request for passengers.- Greet and check-in airline passengers as well as passenger's baggage.- Assisted unaccompanied minors and passengers with specials needs, resolved customer concerns and other duties.- Deal with passengers inquires about flight departure.

Dec 2021 - Present

Ice Hockey Coach / Trainer & Mentor

Current

Coral Springs, Florida, United States

I provides a unique opportunity for families to join the hockey community and for participants to develop fundamental skills to help them succeed both on and off the ice. I help players bridge the gap between Learn to Skate, Panthers Learn to Play Sessions and the Panthers Development League.I work with Youth and High School Players and occasionally Learn.

Nov 2020 - Present

Certified Ice Hockey Coach (Youth - High School ) / Trainer

Current
Florida Panthers Scholastic Hockey League

Miami-Fort Lauderdale Area

FPSHL League - Assistant Coach for HS Composite Team Archbishop McCarthy as well Coach for each individual Schools below. Archbishop McCarthy Hockey Cooper City Western

Jul 2020 - Present

Brand Ambassador / Airport Guest Services

Fort Lauderdale, Florida, United States

  • Performed routine checks on equipment, ensuring that everything worked properly. daily sanitizing and troubleshoot machines security area as needed.
  • Provide around the clock daily assistance with passengers and members with information, directions and resolving general issues pertaining to travel documents and company information.
  • Enforce and perform strict in-depth Security procedures with checking /scanning travel and Identity documents, verifying members identity according to protocol and up to Homeland Security standards and escorting.
  • Passionate to be an ever lasting impression by providing top Best in-Class-Service, with troubleshooting and assisting travelers / members with the verification process and then help them bypass security lanes at TSA.
  • 100% team player and customer serviced focused: Identifying, promoting and educating all exsiting members (non-members) with best practices to Homeland Security standards using company's state of art software..
  • Position company's values and benefits, while demonstrating and providing a fast, efficient and highly secured travel experience for all members and future members.
May 2021 - Dec 2021

Global Unitrends Solutions Specialist

Miami, Florida, United States

Oct 2020 - Apr 2021

Global Spanning Solution Specalist

Miami, Florida, United States

Oct 2020 - Apr 2021

Strategic Account Executive

Miami/Fort Lauderdale Area

  • Account Executive covering South Florida in the Enterprise, Healthcare markets. Proven sales professional with strengths in customer relationship building, strategic planning, and execution disciplines.
  • Strong solution sales skills through consultative sales techniques
  • Superior relationship development skills
  • Highly developed presentation skills
  • Strong communication skills, both written and verbal
  • Excellent negotiation skills
Jun 2019 - Sep 2020

Senior Account Manager

Chicago, Illinois

  • Establish and expand relationships with key executives and decision makers within my sector and territory.
  • Positioned CDW's solutions as a strategic advantage to my customer’s long term needs.
  • Develop and maintain exceptional consultative relationships with existing clients and partners.
  • Responsible for managing and growing book of business working with K12 organizations to identify IT needs and leverage vendor partnership on behalf of our customers for the complete solution.
  • Customized in a range of strategic business IT solutions ranging from Networking, hardware, software, unique configurations, installations, focused around advanced storage capabilities.
  • Engaged CDW resources and collaborated with OEM's partners to ensure clients IT needs are met quickly, efficiently, and accurately.Specialties: * Business Development* Negotiating Selling * Vendor Management * Channel.
Jan 2008 - May 2019

(On Air-Top 40 Dj ) Promotional/ Event Marketing - Radio Dj/Voice-Over Talent

Greater Grand Rapids, Michigan Area

  • Promotional event planner providing different music for numerous public events.
  • DJ's & mixes various music ranging from top 40 party music to new school/old Hip Hop to House/Electronic and all types of music.
Sep 2008 - Jan 2013

Slot Technician

Battle Creek, Michigan

  • Responsible for repairing, maintaining and monitoring the operation of gaming devices.
  • Participated in the moving of any gaming related equipment around the casino floor.
  • Responsible for maintaining proper gaming logs in order to comply with state and internal regulations.
  • Organized Projects (Slot Moves, Conversions). Creating type codes based off slot company's par sheets. Controlled Paltronics progressive. Controlled IGT Advantage player tracking. In charge of the slot techs weekly.
Jan 2009 - Dec 2011

Assistant Branch Manager

Kalamazoo, Michigan Area

  • Supporting achievement of location sales and margin goals.
  • Ensuring positive customer experience.
  • Achieving individual sales goals and customer service goals.
  • Growing sales utilizing business-to-business sales tactics.
  • Support branch’s business plan by assisting the Branch Manager.
  • Upholding company standards by ensuring cars are presentable to customers.
Jan 2010 - Oct 2011
Team & coworkers

Colleagues at Air Canada

Other employees you can reach at aircanada.com. View company contacts for 14961 employees →

1 education record

Justin Heiser education

FAQ

Frequently asked questions about Justin Heiser

Quick answers generated from the profile data available on this page.

What company does Justin Heiser work for?

Justin Heiser works for Air Canada.

What is Justin Heiser's role at Air Canada?

Justin Heiser is listed as Lead Customer Experience Specialist at Air Canada at Air Canada.

What is Justin Heiser's email address?

AeroLeads has found 1 work email signal at @aircanada.com for Justin Heiser at Air Canada.

Where is Justin Heiser based?

Justin Heiser is based in Fort Lauderdale, Florida, United States while working with Air Canada.

What companies has Justin Heiser worked for?

Justin Heiser has worked for Air Canada, Florida Panthers, Florida Panthers Scholastic Hockey League, Clear (Clearme.Com), and Kaseya.

Who are Justin Heiser's colleagues at Air Canada?

Justin Heiser's colleagues at Air Canada include Ravi Patel, Susanna Luong, Harolyne Mendez, Tara Robinson, and Dara Nelson.

How can I contact Justin Heiser?

You can use AeroLeads to view verified contact signals for Justin Heiser at Air Canada, including work email, phone, and LinkedIn data when available.

What schools did Justin Heiser attend?

Justin Heiser holds Bachelors, Communication And Media Studies from Western Michigan University.

What skills is Justin Heiser known for?

Justin Heiser is listed with skills including Microsoft Office, Microsoft Excel, Customer Service, Powerpoint, Windows, Strategic Planning, Negotiation, and Team Building.

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