Proficiency in conflict resolution skills, working effectively with fellow team members to achieve the company goals, contributing to a positive working environment keeping a positive attitude, smiling whenever assisting passengers, elevating situations to leads/supervisors while maintains professionalism. Always Provide the highest level of customer service through expectations of the company brand, the time and effort needed to help resolve any situation that arises.Provided Customer service to passengers needing assistance with booking reservations, refunds, and general questions.Handled multiple flights a day while understanding the importance of On Time Performance with allegiant schedule.Handled ticket counter helping checking passengers in for flights Greeting passengers, keeping a positive attitude, smiling whenever assisting passengers, elevating situations to leads/supervisors.Working with Cabin/Flight deck crew when boarding flights, deplaning flights when operations calls for it.Providing information to Operations when needed.
Listed skills include Microsoft Office, Microsoft Excel, Customer Service, Powerpoint, and 29 others.