Justin Butler Email & Phone Number

Holderness, Nh, Us

Merrimack, New Hampshire, United States

- Act as a key contact with customers- Resolve issues efficiently and effectively related to but not limited to price discrepancies, shipment errors and product issues.- Work with the operations/logistics team and retail customers to track orders and shipment status to ensure on time delivery.- Act as a liaison between sales, distribution, and the customer.- Participate in weekly sales status calls with sales management- Allocate Product to Orders and ensure DC ships orders on time and in full

Park City Utah

- Lowered purchasing expenses by 20% - Managed a team of over 30 employees - Interviewed, hired, and trained employees - Company showed 4% growth YoY for the past 4 seasons - Purchased over $250,000 of new equipment every season - Managed day to day operations of a multi-million dollar company - Opened a second location for the business in Steamboat Springs - Tested and implemented new software to streamline customer and employee processes - Worked with WordPress to create a new company website for online reservations

Park City, Utah

-Managed a team of 24 employees to meet daily goals-Made sure that customers get their desired equipment in a timely manner-Conducted team reviews

Merrimack, Nh

- Processed orders, warranty, and returns - Fielded, processed, and analyzed customer inquiries - Personally, managed over 200 small business accounts - Participated in trade shows to display product and initiate sales - Addressed customer complaints in a timely and professional manner