• Business administration to establish business with a business partner.• Determine strategies to enhance company productivity by providing effective methods in business operations.• Develop and implement budgets, forecasts and financial projections, maximise growth and analyse cash flow.• Create and oversee compliance to regulations and legislation, update procedures and work schedules.• Negotiate effective relationships suppliers for the business and clients.• Establishing networks and managing relationships with clients and community members.• Set and achieve individual sales targets and consistently devise strategies to maximise sales and referral business.• Business development of property management stream• Build and sustain a strong independent customer base, undertaking regular business development activities and network in the local area.• Ensure all clients are provided with informative, realistic, evidence-based advice regarding property movements and industry trends.• Plan, design and conduct appropriate marketing and selling strategies for individual properties within clients budgetary requirements.Achievements2018 - Winner New Office of The Year - REB Awards2018 - Boutique Independent Office of the Year - REB Awards

• Responsibility for licensee of premises, overseeing regulatory compliance for team of twenty. • Management of a small sales team to increase market share and monitor competitor activity for business development areas.• Providing management support through strong leadership in a competitive fast-paced team environment.• Development of a prospecting pipeline and qualifying leads of residential property and development sites.• Sales and marketing of residential properties, building a strong client base and referral system.• Developed and implemented effective sales strategies, meeting and exceeding targets and KPI’s.• Conducted inspections to ensure properties are well maintained and the constant communication with tenants and landlords, in addition to managing any issues that arise with repairs and maintenance.Achievements• Finalist for Best New Agent of the Year” in 2012 for exceptional performance and dedication.• Established digitised open house check in and automated buyer tracking for McGrath Smollen Group• Amalgamation of multiple residential sites for redevelopment.

• Design and implement sales campaigns including competitor analysis, market research, positioning and key message development• Negotiate successful outcomes for vendors and developers• Business development through management of CRM database and fostering client relationships.• Negotiating local sponsorship & community partnerships.• Liaison with local media for mutual promotion of properties.• End to end management of strategic marketing campaigns in development areas including identifying target market and establishing unique selling position; preparation of social, online and print media advertising.Achievements• Implemented new CRM system to enhance client relationships. • Redesigned client presentations which were adopted. Adopted by Sales Team.• Embraced technology to maximise new efficiencies and capture business opportunities.

• Manage annual budgets, prepare monthly reports, reporting to Group General Manager• Increase market share in all competitive sectors.• Identify new markets & prepare tenders for corporate & government, domestically & internationally• Preparation of account and solution plans including negotiating contracts with suppliers and customers• Management of long-term relationships with key account holders• Pre & post sale CRM including technical advice and development of maintenance programs• Development of competitive product pricing strategy• Management of inventory in excess of A$1M• Staff appointment, management and training (up to 6 in the team)Achievements• Development of financial skill base particularly with foreign currency implications • Conversion of A$1M loss into a profit of A$130K through changes to staff, operational procedures and development of customer base• Successful tendering to: Royal Thai Air Force, Sri Lankan Air Force, QLD Police, NSW Police• Establishing and implementing maintenance requirements including training, tooling and spares for several “first of type” aircraft in the Asia Pacific region• Reducing overheads and freight transit time by 3 days and cutting cost by 30%

CESSNA PACIFIC PTY LTD (now Aeromil Pacific) | 2001-JAN 2002• Plan and execute an upgrade of accounting and inventory software in order to significantly increase business revenue• Design and execute upgrade of network to support new system• Development of policy and procedures for all network users• Structuring and hosting training program for all staff• Coordination and management of conversion including transfer of data and troubleshooting• Enhanced project management skillsAchievements • Implemented an integrated inventory solution under budget and within time