Justin Kim Email & Phone Number

Wake Forest, NC, US

Irvine, California, US

Irvine, California, US

Denver, Colorado, US

• Contributed to Paycheck Protection Program development, utilizing React and Rails, which led to approval of $819 million in PPP loans
• Participated in owning borrower funnel to increase direct origination volume by 50%
• Collaborated with engineers to revamp existing app structure by implementing new React Hook features

Durham, NC, US

• Participated in maintenance of legacy Coldfusion codebase and development in new Python and React codebase
• Worked in Agile software development cycle in 6-man squad to release newly updated code
• Presented code changes through engaging demos to entire company that clarified business impact
• Improved Python backend workflow for communication between athlete and compliance users of app

US

• The Iron Yard is a 12-week coding bootcamp specializing in highly focused, immersive training centered on language fluency, object-oriented programming, and project-based learning.
• iTunes API — a front-end display utilizing the iTunes API, allowing users to search for andpreview songso Code: github.com/justinjkim/iTunes-API-Searcho Hosted: justinjkim.github.io/iTunes-API-Search
• Telematics — project that utilizes writing objects to JSON and converting them back into Java, and publishing results dynamically onto a dashboardo Code: github.com/justinjkim/Telematics
• Memory Game - simple memory game utilizing HTML, CSS, and vanilla Javascripto Code: github.com/justinjkim/memory_gameo Hosted: justinjkim.github.io/memory_game

Sunnyvale, CA, US

• Wrote Python and Bash scripts to automate production changes – e.g., disabling storage filer volumes for uploads
• Mentor Tier 1 team members through weekly training and review sessions
• 24x7 oncall support for production impacting incidents in LAMP environment

Houston, TX, US

• Monitored production systems and services critical to production site – uptime, network usage, system utilization
• Provided backup to Tier 3 support in various projects, such as addressing security issues by upgrading packages across thousands of servers
• Audited runbooks for Tier 1 support team to increase team knowledge and reduce resolution rates

Hanover, MD, US

• Created and edited HTML structure of hundreds of articles on Google AdWords Help Center, often finishing before the requested delivery date
• Updated and optimized existing CSS styling for content editors to use, such as implementing responsive design
• Received and executed configuration requests in Google’s internal content management system

Denver, Colorado, US

• Scored over 93% on 36 out of 50 customer satisfaction surveys, and scored 100% on 28 out of those 36
• Edited HTML structure and CSS styling of hundreds of client-facing career sites for customers, ranging from SMB to branded corporations, such as LinkedIn and Logitech
• Received the “Cheers for Peers” award, where one employee from the company each week is recognized for stellar performance and professionalism
• Communicated with customers in timely manner through Salesforce CRM and tracked bug statuses through Bugzilla and JIRA

San Francisco, CA, US

San Francisco, CA, US

• Partner with hiring managers and outside immigration counsel to ensure that all visa paperwork is completed in a timely and accurate manner
• Closely monitor deadlines and expiration dates to ensure that the company is in compliance with all regulations related to employing foreign workers
• Provide proactive support to other branches of HR team, particularly in Compensation issues

Zurich, Zurich, CH

• Responsible for inputting 3,000+ college students’ resume information into tracking system for timely follow-up
• Worked closely with University Programs team to screen hundreds of resumes for Google’s summer intern program
• Established first point of contact to candidates via email to retrieve relevant application materials and input comprehensive candidate data into internal applicant tracking system

San Francisco, CA, US

• Interacted with ATS system and increased company’s job postings’ Jobnosis score from 50 to 100
• Organized and updated 200+ personnel files, confidential benefits forms, etc.
• Helped senior recruiter by scheduling interviews for qualified candidates using Microsoft Outlook 2010

Mountain View, CA, US

• Served as AdWords troubleshooting specialist who utilized outstanding verbal and written communication skills to help an average of 300 customers per quarter who called in about account performance issues
• Received score of 95% in customer satisfaction surveys during the second quarter on the job, specifically in the areas of ownership and knowledge
• Created and shared documentation with fellow customer support representatives to improve their understanding of the special features of the AdWords product
• Organized bi-weekly nominations for co-workers’ exemplary work behavior within my troubleshooting specializing team and made announcements of who were the winners

• Supervised and trained team of 4 Junior Consultants concerning work ethics and on-shift responsibilities
• Taught a class with the Facility Coordinator on basic DSLR photography principles and post-processing practices to an audience of 30 Computer Consultants
• Participated in promotion interview process of Junior Computer Consultants by scheduling appointments and directly interviewing internal candidates

• Served as approachable consultant to hundreds of UC Berkeley community users of the microcomputer facilities
• Provided technical support for average to high-complexity software problems on Mac OS X and Windows platforms
• Co-taught a class to 10 fellow computer consultants on the adaptability and importance of Google docs
• Gained recognition for stellar performance and was the only Junior Computer Consultant of hiring group of 21 students to be promoted to Senior within four months hire

• Instructed 10 fourth to eighth grade students in essay composition and vocabulary enrichment
• Developed and finalized teaching curriculum on my own for both essay composition and vocabulary enrichment class
• Collaborated with other Academic Instructors through weekly meetings to improve engagement with students

• Calculated billing statements for attorneys and clients
• Revised and processed multiple drafts for the managing attorney
• Filed relevant documentation for confidential client information folders

Irvine, CA, US

• Attended important meetings and events (such as the Great Park tour) on behalf of Councilmember Dr. Steven Choi
• Compiled and manually entered contact information into database of businesses for re-election campaign efforts
• Aided in conducting research on Orange County’s public library funding in order to bring awareness to the dire need of improving Irvine’s public library funding system

Bachelor Of Arts, Sociology

Full Stack Web Development