IC Specialized in implementation of Oracle Simphony hardware and software. On prem configuration, network segmentation, and installation of new hardware. Facilitation of Sofware upgrade, database management, configuration and troubleshooting. On prem training of Simphony software, OMRA and EMC. Work closely with C level, Enterprise level and property level Management. Engage with staff for complete on prem and remote live support. Contact through direct message for contact to booking and scheduling of services.

Specialized in implementation of Oracle Simphony hardware and software. On prem configuration, network segmentation, and installation of new hardware. Facilitation of Sofware upgrade, database management, configuration and troubleshooting. On prem training of Simphony software, OMRA and EMC. Work closely with C level, Enterprise level and property level Management. Engage with staff for complete on prem and remote live support.

Managed AAA 5 Diamond restaurant and bar with over 50 front of house team members.● Designed, monitored and maintained company beverage standards program, training and materials.● Conducted hiring of new personnel, prepared shift schedules on Hot Schedules and Sling, evaluated work performance, and made recommendations for personnel action.● Increased alcoholic beverage sales by facilitating weekly training of all staff on beverage product knowledge, current beverage/ social trends and strategic sales techniques.● Worked with events and sales team utilizing Triple Seat and Open Table to coordinate efficient and profitable use of all available monetized space.● Developed, monitored and maintained sales and beverage cost databases.

Acquired and maintained international accounts for full service beverage operations consulting company.● Developed and maintained complete beverage programs on a property level for clients including Marriott International, Ritz-Carlton, Renaissance, MGM Grand Las Vegas and Harrah’s Casino Group.● Designed and/ or restructured existing inventory databases and file systems.● Conceptualized and facilitated property specific employee training classes on company culture standards, managing guest beverage expectations, operational efficiency and product knowledge.● Oversaw more than 20 opening and reactivation projects including: Cosmopolitan Las Vegas, JW Marriott LA Live, JW Marriott Marquis Miami, JW Mariott Chicago, Cairo Marriott● Facilitated audits for international clients in Dubai, Egypt, Montreal, Toronto, Aruba and the Bahaman Islands