Project Manager
Current• Point of contact and mentor to Customer Service Representatives, Production Coordinators, Sales, Pre-press and Production Managers for all Online Large Format print work.• Created and update Daily Job Metrics Spreadsheet that is used by Production, Peers, and Senior Management to gauge the success of all projects shipping out to customers. • Implemented and coordinated a 5S pick and pack process for shipments to adapt to the 45% growth of Smartpress.com as a Continuous Improvement Project.• Upheld the management of inventory for accessories and parts supplemental to printed jobs by applying a Kanban Card method used throughout the company, while maintaining the increments and decrements in the Inventory Software system.• Empathetically driven to provide internal and external customers with the best service, knowledge, and quality possible each and every day.