Justin Konze Email & Phone Number

Chanhassen, Minnesota

• Point of contact and mentor to Customer Service Representatives, Production Coordinators, Sales, Pre-press and Production Managers for all Online Large Format print work.
• Created and update Daily Job Metrics Spreadsheet that is used by Production, Peers, and Senior Management to gauge the success of all projects shipping out to customers.
• Implemented and coordinated a 5S pick and pack process for shipments to adapt to the 45% growth of Smartpress.com as a Continuous Improvement Project.
• Upheld the management of inventory for accessories and parts supplemental to printed jobs by applying a Kanban Card method used throughout the company, while maintaining the increments and decrements in the Inventory.
• Empathetically driven to provide internal and external customers with the best service, knowledge, and quality possible each and every day.

Greater Minneapolis-St. Paul Area

• Responsible for multiple Large Format Presses and maintaining their schedules with peers.
• Created processes of efficiency across multiple shifts for multiple operators.
• Managed quality of products printing and auditing peers quality standards.
• Reported to management the status of production and the success and areas of improvement on the production floor.

Chaska, MN

• Responsible for multiple Small Format Presses and maintaining their schedules with oversight of Production Manager.
• Helped launch and maintain the production of a new product for a world class client and adhere to the above average standards requested by the multi-million dollar client.
• Educated clients, sales and peers on the equipment and capabilities of the presses.
• Executed daily, weekly and monthly color management checks and adjustments of the presses to uphold and exceed the standards set by internal and external clients.

Bfa, Graphic Design With A Minor In Business

Education record