Justin Kok

Justin Kok Email and Phone Number

Portfolio & Program Management practitioner and Project Services expert with specialisation in Project Governance & Controls and Business & Financial Operations @ Conduent
florham park, new jersey, united states
Justin Kok's Location
Melbourne, Victoria, Australia, Australia
About Justin Kok

15 years Program and Portfolio Management experience in multinational technology and professional services organisations. Solid foundation in Sales Operations, Financial Operations, Risk & Compliance, and Governance & Reporting functions on medium-to-large programs of work in ANZ and APAC.Pragmatic and hands-on approach to any service areas of the project management framework. Ability to customise theory into practice with emphasis on extracting the most value while not losing sight of the objectives/end goal of business processes. Process improvement champion, driven by the challenge to derive process/ order/ automation from complex and chaotic workflows. Solid technology grounding in both IT/ICT semiconductor hardware systems and business software systems.Talent in Business Intelligence, ability to extract unique insights from (or architect the processes required to collate) big datasets and illuminate complex cross-functions of the business where existing KPIs or metrics are not sufficient to highlight. Strong business and financial acumen from significant time spent in account PMOs and commercial offices.

Justin Kok's Current Company Details
Conduent

Conduent

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Portfolio & Program Management practitioner and Project Services expert with specialisation in Project Governance & Controls and Business & Financial Operations
florham park, new jersey, united states
Website:
conduent.com
Employees:
26546
Justin Kok Work Experience Details
  • Conduent
    Program Risk Manager | Conduent Victoria Ticketing System
    Conduent Jun 2023 - Present
    Melbourne, Victoria, Australia
  • Accenture Australia
    Business Operations Lead | Cybersecurity Practice | Growth Markets
    Accenture Australia Jul 2021 - Apr 2023
    Melbourne Australia
    Reporting to the Global Director of Operations, support the Markets Cybersecurity Lead and a broad stakeholder group to operationalise the go-to-market strategies and governance processes to optimize revenue growth and profitability through Market Units, Domains, and Fields of Play. Provide business intelligence behind the Sales & Revenue, Profitability and People metrics to Market Unit and Domain leads. Raise attention on pipeline health and sales outlook, providing operational support to help… Show more Reporting to the Global Director of Operations, support the Markets Cybersecurity Lead and a broad stakeholder group to operationalise the go-to-market strategies and governance processes to optimize revenue growth and profitability through Market Units, Domains, and Fields of Play. Provide business intelligence behind the Sales & Revenue, Profitability and People metrics to Market Unit and Domain leads. Raise attention on pipeline health and sales outlook, providing operational support to help the Market Unit and Domain leads to boost pipeline health where required. Provide customised reporting to the Market Unit and Domain Leads to support their growth priorities. Identify gaps in markets capability, processes or practices that hinder commercial performance and initiate improvements to address. Show less
  • Accenture Australia
    Portfolio Manager | Commercial Pmo | Communications & Media Industry | Australia & New Zealand
    Accenture Australia Jan 2017 - Jun 2021
    Melbourne, Australia
    Commercial PMO Lead delivering Sales Operations, Financial Operations, and People Enablement functions for large programs of work across clients in ANZ. Built operations in a shared-service model with individual projects benefiting from a shared-service economy of scale, while gaining access to experienced PMO analysts and standardised processes and tools. Reported to portfolio Commercial Directors, acted as the conduit and escalations point of contact between project leadership and commercial… Show more Commercial PMO Lead delivering Sales Operations, Financial Operations, and People Enablement functions for large programs of work across clients in ANZ. Built operations in a shared-service model with individual projects benefiting from a shared-service economy of scale, while gaining access to experienced PMO analysts and standardised processes and tools. Reported to portfolio Commercial Directors, acted as the conduit and escalations point of contact between project leadership and commercial stakeholders including Contract Management, Legal, and Finance. Managed leadership stakeholders across lines of business. Show less
  • Accenture Australia
    Program Manager | Account Pmo | Telecommunications Client Account(S)
    Accenture Australia Jan 2012 - Dec 2016
    Melbourne, Victoria, Australia
    Built custom and robust procedures to govern the Financial Operations (Time and Expenses, Invoicing) and People Enablement functions on Digital Transformation and eCommerce programs for diamond (>AUD100M sales pa) telecommunications clients. Oversaw financial controls and stringent work-at-risk management, managed billings and collections, and built the financial modelling to enable Account Leadership and Business Group Managing Directors to understand and operate many of the levers… Show more Built custom and robust procedures to govern the Financial Operations (Time and Expenses, Invoicing) and People Enablement functions on Digital Transformation and eCommerce programs for diamond (>AUD100M sales pa) telecommunications clients. Oversaw financial controls and stringent work-at-risk management, managed billings and collections, and built the financial modelling to enable Account Leadership and Business Group Managing Directors to understand and operate many of the levers influencing the profitability of concurrent projects in the portfolio. Worked closely with Project Managers and Senior Managers to advice on observations made in the cost/ schedule/ quality trends on projects and provide recommendations on actions to get back on track. Led a team of 15~20 who managed the tools and day-to-day administration of procedural tasks that keep the project engine running smoothly. Show less
  • Accenture Australia
    Project Manager | Test Operations | Telecommunications Client Account
    Accenture Australia Sep 2008 - Dec 2011
    Melbourne, Victoria, Australia
    Managed full end-to-end testing lifecycle (test planning, test scheduling, test execution, war room triage and defect coordination) with onshore and offshore (India Design Centre) test teams. Led process improvement initiatives across testing quality, testing metrics, and testing methodologies. Designed and built Metrics-Driven Testing methodology which influenced leadership decisions taken over test outcomes, covering Productivity, Financial, Quality, OLA, and SLA parameters. Demonstrated… Show more Managed full end-to-end testing lifecycle (test planning, test scheduling, test execution, war room triage and defect coordination) with onshore and offshore (India Design Centre) test teams. Led process improvement initiatives across testing quality, testing metrics, and testing methodologies. Designed and built Metrics-Driven Testing methodology which influenced leadership decisions taken over test outcomes, covering Productivity, Financial, Quality, OLA, and SLA parameters. Demonstrated tools and assets to the Client Test Centre of Excellence to encourage investment buy-in. Developed financial cost-benefit templates to aid payback period analysis of continuous improvement projects. Show less
  • Intel Corporation
    Project Manager | Test Operations | System Validation
    Intel Corporation Jan 2002 - Jul 2008
    Penang, Malaysia
    Post-silicon system validation Project Manager on 3 generations of the I/O Controller Hub "Southbridge" computer chipset. Represented testing and validation interests in the full product life-cycle, from marketing requirements stage to design freeze, and from pre-silicon to post-silicon system architecture. Led innovations in Platform Validation concepts and practices, introduced as a paradigm shift to eliminate long-practiced but inefficient silicon testing methodologies. Paper on methodology… Show more Post-silicon system validation Project Manager on 3 generations of the I/O Controller Hub "Southbridge" computer chipset. Represented testing and validation interests in the full product life-cycle, from marketing requirements stage to design freeze, and from pre-silicon to post-silicon system architecture. Led innovations in Platform Validation concepts and practices, introduced as a paradigm shift to eliminate long-practiced but inefficient silicon testing methodologies. Paper on methodology accepted for Intel DTTC 2007 (Design, Test and Technology Conference) online publication. Awarded 2007 Divisional Recognition Award and Department Technical Achievement Award for contributions in the advancement in the field of validation concepts and practices. Show less

Justin Kok Education Details

Frequently Asked Questions about Justin Kok

What company does Justin Kok work for?

Justin Kok works for Conduent

What is Justin Kok's role at the current company?

Justin Kok's current role is Portfolio & Program Management practitioner and Project Services expert with specialisation in Project Governance & Controls and Business & Financial Operations.

What schools did Justin Kok attend?

Justin Kok attended The University Of Auckland.

Who are Justin Kok's colleagues?

Justin Kok's colleagues are Guilherme Lopes, Shakeya Jones, Bobby Bergman, Savannah Bliss, Calugaru Elena, Monu Patel, Claire Marie Esdras.

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