• Leads a team to consistently exceed sales targets by implementing strategic initiatives and fostering a results-driven mindset.• Streamlined operational processes to optimize store performance, inventory management, and compliance.• Mentored team members to unlock their full potential and build a culture of collaboration and continuous improvement.

With a primary focus of building and maintaining relationships with new and existing customers, the Solution Executive serves as an extension of the vendor or technology category, is known as an expert field sale professional, and is responsible for educating and enabling the purchase of new and different technical products, programs, and/or services. As the strategist and steward of the vendor or category, the Solution Executive creates business strategies and opportunities to initiate and expand relationships with customers and potential customers to achieve revenue, profit, and market share objectives set forth for their Associated vendor or category. Maintaining a sound knowledge of different industry trends and technologies, the Solution Executive is responsible for leveraging their expertise, along with the experience of other Ingram Micro experts, to build, position, and sell new and advanced solutions, programs, and services. Works closely with the account owners, Account Executive and/or Sales Representatives, to ensure delivery of a unified message. Communicates with Ingram Micro staff to ensure that internal support and team members understand, and can adequately support sales opportunities. Maintains consistent communication with all parties regarding critical initiatives pertaining to account to further grow a profitable business. Provides specialized consultation, education/training, and sales resources to enable vendor and reseller success, and acts as an extension of the vendor organization to drive programs and vendor initiatives to channel partners. Creates and communicates tactical and strategic initiatives and forecasts aligned with the direction of the organization and divisional objectives.

• Developed strategic market/product line business plans and marketing programs to drive revenue growth.• Identified and closed business opportunities, maintaining strong customer relationships and vendor partnerships.• Analyzed market data to identify trends and opportunities, creating reports and making group presentations at customer sites.

• Conducted proactive consultative needs analysis with new and existing customers to drive sales growth.• Provided outstanding quality customer service over the phone, addressing inquiries and resolving complaints professionally.• Achieved all sales standards set for the department by effectively upselling Time Warner Cable services.

Set example for professional conduct with employees and others. Compiled daily sales reports. Hired, scheduled, and supervised Sales Consultants. Provided technical and consultative information involving access to wireless, wired, and other telecommunications products and services. Ensured maintenance and management of customer accounts, confirming their services were operational to AT&T industry leading standards. Maintained strong knowledge of current wireless products, accessories, service features, pricing, and promotions to ensure customer received best in class service.

Honorably served 10 years in the US Army Infantry, including combat deployments to Afghanistan in 2007 and 2008 with the 178th Airborne Division. Gained extensive experience in leadership, teamwork, and operational planning under high-pressure conditions. Completed my military career in 2012, earning recognition for dedication and service.

Provided technical and consultative information involving access to wireless products and services. Make certain maintenance and managements of customer accounts, ensuring their cellular services were up to Verizon Wireless standards. Maintained strong knowledge of wireless products, services, and pricing to ensure customer received best possible pricing and service.