💻 Justin Lapier

💻 Justin Lapier Email and Phone Number

Co-Founder @ Toffee Bridge Holdings, LLC
Fredericksburg, VA, US
💻 Justin Lapier's Location
Fredericksburg, Virginia, United States, United States
💻 Justin Lapier's Contact Details
About 💻 Justin Lapier

💻 Justin Lapier is a Co-Founder at Toffee Bridge Holdings, LLC. He possess expertise in saas, leadership, management, enterprise software, cloud computing and 32 more skills. Colleagues describe him as "Justin is one of the most valuable members of the QuickBase sales team. As a Product Specialist, he is able to quickly understand each customer’s needs and come up with a solution that solves their technical problems as well as critical business issues. He works extremely well with his peers and creates an environment of trust and respect that results in an exceptional customer experience. On a more personal level, I enjoy working with Justin because he is friendly, easy-going, smart and funny – he has the ability to stay calm in stressful situations and brings out the best in the people around him. I hope to continue working alongside Justin for a very long time to come." and "Justin is an outstanding technical resource and co-worker. He does a great job of listening to customers, understanding their needs and providing them with a custom solution based on his discussions. His demeanor is great and he’s always upbeat. Justin is truly motivated to solve problems."

💻 Justin Lapier's Current Company Details
Toffee Bridge Holdings, LLC

Toffee Bridge Holdings, Llc

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Co-Founder
Fredericksburg, VA, US
Website:
synctivate.com
Employees:
4
💻 Justin Lapier Work Experience Details
  • Toffee Bridge Holdings, Llc
    Co-Founder
    Toffee Bridge Holdings, Llc
    Fredericksburg, Va, Us
  • Synctivate Inc.
    President
    Synctivate Inc. Nov 2019 - Present
    Fredericksburg, Va
    President, Co-Founder, and Lead Solutions Architect of an enterprise software development firm. We design solutions for small businesses, start-ups, and Fortune 500 companies on a variety of platforms including Quick Base.
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  • Sympo, Inc.
    Senior Lead Developer/Solutions Architect
    Sympo, Inc. Jul 2016 - Nov 2019
    QuickBase Service Provider
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  • Intuit
    Software Engineer/Account Lead
    Intuit Jul 2016 - Nov 2019
    - Contracted to Intuit for realm management of their Quick Base Account.- Supported development and processes of the GDPR and CCPA rollout.- Part of multiple projects involving integration with ServiceNow, Box, and Thycotic to Quick Base.- Lead on the entire Intuit Project Portfolio in regards to Contracts, SOWs, Scoping, and Team Utilization.
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  • Quickbase, Inc.
    Senior Enterprise Support
    Quickbase, Inc. Apr 2015 - Jul 2016
    Fredericksburg, Va
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  • Intuit
    Sales Engineer (Quickbase - Database)
    Intuit Nov 2013 - Apr 2015
    Fredericksburg, Va
    - Consulted Small to Enterprise level clients on their database work flow, structure, and provided custom solutions by developing the database to their specific needs.- Maintained relationships with clients, and third party providers to exponentially increase ROI.- Provided 1 on 1 demos, training, and solution building seminars.- Cut waste and unneeded steps from current processes utilizing Lean Six Sigma principles.- Assisted on closing sales deals to achieve and surpass sales quotas.
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  • Intuit
    Senior Sales And Support Consultant (Quickbooks Online)
    Intuit Oct 2011 - Nov 2013
    Fredericksburg, Va
    Manage incoming technical issues that arise from customers use of the program, and also product issues in the current release. Outperformed the goals set out for me by the leadership team on a monthly basis. Helped to develop a more functional kb article that enabled agents to more efficiently resolve a complex call driver. Worked with engineers, leadership, and fellow agents as the Chair of the Enablement and Tools committee to find ways to improve our current internal tools and processes. Mentored agents on improving their call flow practices, AHT, Sales, and Product knowledge. Facilitated a training program to help new hires get up to speed and ready for the day to day task of being a successful QBO Customer Care Representative. Worked as a change management leader to integrate our payroll customer care team and our accounting software care team to support both products simultaneously.
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  • Intuit
    Merchant Services Tier 2/Technical Writer
    Intuit Jun 2011 - Oct 2011
    Greater Los Angeles Area
    Managed incoming escalated issues that arose from merchants that utilize Intuit as their credit card processor, while also working directly with engineers to fix issues on current software versions, and development for future releases of software. Worked with technical writers to develop articles for Intuits internal knowledge base to enable customer service reps to get answers more efficiently and lower call transfer rate.
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  • Intuit
    Sales And Support Consultant (Website Marketing)
    Intuit Aug 2010 - Jun 2011
    Fredericksburg, Va
    Consulted and educated small business owners on a daily basis in all aspects that are involved to have a successful online presence. Worked directly with Web Designers and SEO Engineers to provide our customers with high performing websites and ecommerce stores. Led a team of 10 other consultants to become one of the top performing teams in the organization.
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  • Jl Computer Associates
    Owner
    Jl Computer Associates Mar 2008 - Aug 2010
    Fredericksburg, Va
    Performed network, software, and hardware maintenance for multiple clients. Designed, Developed, and maintain websites for different small businesses located across the country.
  • Honeybaked Ham
    Store Manager
    Honeybaked Ham Aug 2006 - Jun 2008
    Fredericksburg, Va
    Managed all day to day operations of a Franchise store that grossed over 1 million dollars in annual sales, and periodically managed a second franchise store as necessary. Tracked and maintained all aspects of inventory. Coached, scheduled, trained, and processed payroll for a team of over 40 employees successfully.
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💻 Justin Lapier Skills

Saas Leadership Management Enterprise Software Cloud Computing Team Leadership Training Sales Customer Service Crm Customer Experience Change Management Integration Start Ups Team Building Salesforce.com Sales Process Process Improvement Account Management Sales Management Call Centers Product Management Online Help Development Mobile Applications Seo Solution Selling Business Intelligence Cross Functional Team Leadership Technical Writing Technical Support Employee Training Consulting Call Center E Commerce Program Management Lean Six Sigma Marketing

💻 Justin Lapier Education Details

Frequently Asked Questions about 💻 Justin Lapier

What company does 💻 Justin Lapier work for?

💻 Justin Lapier works for Toffee Bridge Holdings, Llc

What is 💻 Justin Lapier's role at the current company?

💻 Justin Lapier's current role is Co-Founder.

What is 💻 Justin Lapier's email address?

💻 Justin Lapier's email address is jl****@****-ca.com

What is 💻 Justin Lapier's direct phone number?

💻 Justin Lapier's direct phone number is (888) 250*****

What schools did 💻 Justin Lapier attend?

💻 Justin Lapier attended Villanova University, Germanna Community College.

What skills is 💻 Justin Lapier known for?

💻 Justin Lapier has skills like Saas, Leadership, Management, Enterprise Software, Cloud Computing, Team Leadership, Training, Sales, Customer Service, Crm, Customer Experience, Change Management.

Who are 💻 Justin Lapier's colleagues?

💻 Justin Lapier's colleagues are Jacob Gearhardt, Zachary Brown, Tyler Foster, Umera Khan, Ethan Malcolm, Richard Beanum, David Velasquez.

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