Manage Mortgage Technology outages, ensure the proper teams are engaged and approve or deny emergency changes to IT infrastructures and applications. Voting member of the Technology Review Board and Emergency Change Approval Board. One of three members of the Impact Data Collection team for Home Loans and Legacy Asset Servicing. We provide information from outages to Service Delivery Managers to collect Failed Customer Interactions (FCI's) and Person Hours Lost (PHL's) Once Data is received we validate the information through several avenues and report data for Executive Scorecards.

Managed a team of Realtors and Marketing staff. In charge of meeting with developers and architects to ensure vision of the project stays intact. Establishing Public Reports in multiple states for project. Also in charge of creating our Property Management Company that would run the development once it's built.

Managed 8 Inbound Sales Representatives and 2 Consultant/Reseller Sales Representatives. Add Manufacturer's to Insights marketing campaign's.Ensure teams and individuals are performing to goals.Work with Marketing to create marketing strategies and new call campaign's.Averaged 234% of quarterly goals.Member of the Directors Club.

Finding homes for buyers and representing the sale of seller's homes.Marketing for my clients in multiple marketing realms.Constantly taking Real estate courses to stay on top of the markets and new tools.Broker License.Managed the office for Realty World Southwest in Phoenix. Ran day-to-day operations and assisted agents with files as well as assisting the Broker.

Finding the right loan for my clients needs. Specializing in government FHA/VA refinances and purchases. Opened up new offices and markets in multiple cities including Seattle, Tampa and Las Vegas. Done over 1200 Closings with clients.

In charge of four shifts in these departments.Create high goals and hold supervisors accountable for their production. Report production to the Vice President of Operations and other section managers.Control budget, spending and attrition.Track daily, weekly and monthly production vs. goals.In charge of managing multiple projects and teams.