Sde Ii
Current• Pioneered a 2-week patching cycle for EMR's control plane, realigning with AWS's stringent 4-week SLAs; this initiative automated patch management, yielding a yearly reduction in manual engineering workload by up to 6 weeks, thereby bolstering the security posture of EMR clusters.• Revamped EMR's deployment methodology with a custom AWS Cloud Development Kit (CDK) pipeline, cutting down deployment time from several weeks to minutes, enhancing scalability, and ensuring uniformity in configurations across regions.• Spearheaded a cross-functional initiative to develop a Generative AI tool to enhance knowledge discovery for EMR engineers and the customer support team. Utilized Large Language Models and Retrieval-Augmented Generation (RAG) to expedite documentation retrieval, significantly shortening new engineer onboarding and boosting support team efficiency in customer query resolution. Led the integration of stringent authentication and authorization protocols to reinforce data governance and ensure industry-standard compliance.