Oversee P&L for multiple testing operations, focusing on structural, material, and automotive tests to industry standards. Drive operational growth, doubling revenue and standards on ISO 17025 scope within five years. Initiate and integrate new service offerings such as plumbing testing. Lead acquisition site integration and manage annual budgeting and monthly forecasting processes. Champion capital expenditure projects, completing dozens successfully to enhance testing capabilities and infrastructure. Reorganize laboratory layout to streamline workflows and increase throughput. Optimize processes, systems, and reporting structures to improve client support. Mentor and lead diverse team of over 25 professionals, fostering culture of excellence in customer service with Net Promoter Score consistently above 9.• Doubled testing operation revenue over five-year period, indicating successful expansion and efficiency improvements.• Led and mentored a staff of over 25, maintaining high Net Promoter Score (>9), reflecting exceptional customer service and team leadership.• Led and participated in Standards Development Organization (SDO) activities at ASTM, including committees C11, D07, D20, E05, and E06.• Chaired the ASTM D20.10 Subcommittee on Plastics Mechanical Properties, previously serving as Vice Chair.• Served as Vice Chair of the ASTM D20.20 Subcommittee on Plastic Lumber.• Former Chair of ASTM D20.10.01 and D20.10.02 Sections.

Directed day-to-day operations, sales, and administrative functions of the Materials Laboratory, ensuring profitability and adherence to financial objectives. Developed and executed annual budgets, including capital expenditure projects and revenue forecasts. Mentored and led team of over 15 staff members, fostering culture of excellence and continuous improvement. Expanded and upheld laboratory's ISO 17025 accreditation, guaranteeing compliance with industry standards. Enhanced customer service protocols to consistently achieve Net Promoter Score (NPS) greater than 9. Implemented "Mat Lab Star" program to recognize and reward exemplary employee performance.• Successfully led team that conducted tests on components and materials to more than 1,200 distinct published standards.• Initiated and sustained an employee recognition program, contributing to high staff morale and engagement.• Maintained exceptional NPS rating above 9, reflecting outstanding customer service and satisfaction.

Supervised comprehensive product evaluation projects, ensuring adherence to industry standards such as Intertek-ATI Code Compliance Research Report (CCRR), ICC-ES Evaluation Report (ESR), and Canadian Construction Materials Centre (CCMC) Evaluation Report. Led and optimized Code Compliance Research Report (CCRR) program, coordinating team of project engineers and overseeing financial aspects. Streamlined project management processes to enhance efficiency and customer satisfaction. Collaborated with cross-functional teams to deliver thorough product assessments, fostering growth and maintaining high service standards.• Successfully managed and expanded CCRR program, aligning with critical industry compliance standards.• Optimized project management processes, resulting in increased efficiency and improved customer service.• Played key role in analyzing and maintaining the financial integrity of product evaluation projects.

Orchestrated complex projects, assessed product compliance with building codes, researched codes, regulations, standards, manufacturing methods, and quality control systems.• Ensured product compliance by researching codes, standards, and regulations.

Oversaw testing of various structural systems and other building products for building code compliance and safety.

Physically tested building products and materials for code compliance.

Physically tested building products and materials for code compliance.

Provided support services: general maintenance, data entry, filing.