I received my Bachelor's Degree in Hospitality Management, with a specialization in Theme Park Management, at the University of Central Florida. For nearly 7 years, I was a Cast Member at the Walt Disney World Resort. My journey with the Company began in 2014, where I had the opportunity to join their Quick Service Food & Beverage Team in Magic Kingdom Park. I spent a little over 2 years within this role, servicing various Guests and their needs, at an incredibly challenging rate each day. From there, I transferred to the Merchandise role in Magic Kingdom Park where I was also given the opportunity to serve our various Guests and their needs, and learn an incredibly different operation within our Park. Overall, I spent 3 years within the Merchandise role and during such time, became a Trainer for our new Cast Members in our location. Aside from that, I was also given the opportunity to spend a short time in Concierge over at Disney's Yacht & Beach Club Resort, where I had the privilege to learn the Resort side of the operation, and enhance our Guest's stays by providing the Park knowledge I had obtained previously. From then on, I was also offered a Temporary Assignment in Guest Relations at Disney's Hollywood Studios. With Star Wars Galaxy's Edge being our newest addition to our Park, I assisted our Guests in various ways (anywhere from troubleshooting to Vacation Planning) to ensure their visit was seamless and unforgettable. Unfortunately, due to COVID-19, my Temporary Assignment in Guest Relations ended early, and I was laid off from The Walt Disney Company effective December 31, 2020.Currently, I am a Flight Attendant for Frontier Airlines, where I have been serving our passengers since March 2019. My duties range greatly, but the biggest aspect of my job is ensuring the safety of our passengers -- whether on the ground, or in the air. After spending nearly 7 years within the Theme Park Industry, it has been quite the difference within the Aviation Industry. However, one thing remains the same - our Passengers are like our Guests, and we aim to provide them a memorable experience along their journey. With that being said, I hope to continue to make a difference in the lives I meet every day, whether I am in the Theme Park Industry...the Aviation Industry...as well as future roles I may find myself in going forward.