Justin Melvin Email & Phone Number

Newton, Massachusetts, United States

•Identify and provide recommendations to management in regard to new opportunities to improve business processes.•Collaborate effectively with cross-functional partners including sales, pricing, compliance, logistics, operations, and finance to meet business objectives.•Monitor the performance of Key Accounts ( Amazon, Macy's, Nordstrom, Kohl's, and DSG) to assess portfolio risk. •Train new hires on credit and collection job functions and software systems.

Weston, Massachusetts

•Handled 1MM in Monthly Billing in arrears invoice set up for all Pay per Click Customers. Helped to identify problems in the process to reduce lag time in billing customers. •Worked with Sales / Sales Help Desk to revolve issues for clients to increase sales/revenue. I was able to identify any issue with a quote/order/credit, reach out to the proper internal team to get it fixed to ensure the customer was satisfied. •Main contact working with our Global teams creating sales orders in Salesforce, encountering issues/coming up with a timely fix to make the customer happy. •Reviewed/Processed/Provisioned on a daily basic up to 750k in orders in a quick, and accurate manner. During each month Fiscal Close/Quarter end would process in excess of 3MM. •Collaborated closely with Fraud, Legal, and Finance to prevent thousands of dollars in fraudulent orders from being approved/processed.

Woburn, Ma

•Collaborate with Managing Partner to plan for event logistics, and labor needs.•Negotiate with Floral, and Hard Good vendors on pricing to increase revenue by 110 percent. •Maintain daily standards in all operations, including materials, supplies, team performance and company vehicles.•Manage Studio Team of 6 to 8 members with receiving and transferring of flowers and other fresh products.•Assist with special projects (Website and Social Media Marketing) and additional assignments as business needs require.•Conducted scheduled inventory; prepare necessary records and reports.

•Maintained knowledge of market conditions regarding price, resources, and fashion as they relate to trends and key items, and react accordingly to impact sales.•Utilized web analytic and additional tools to provide recaps and strategic analysis to forecast sales and to monitor areas of improvement.•Participated in weekly strategy meetings with the buyers to understand sales performance at the brand and category levels and overall margin goals.•Wrote new product descriptions and updated product pricing.•Collaborated with buying team and content team to assure assortment and content is reflected online with integrity and accuracy.•Ensured timely and efficient product flow by partnering with vendors and shipment tracking. •Experience with inventory management, item optimization and/ or item mark downs.

•Provided effective account management for 2300-4500 active accounts for the eastern US Region.•Contacted up to 110 customers per day (inbound and outbound) to settle payment of past due invoices.•Supported 30 sales managers in the field by providing customer and credit lead information.