Justin González Email & Phone Number

San Francisco Bay Area (Remote)

Senior Manager, Program Management, National Healthcare Technology Management (HTM), Strategy & Business OperationsElevated health care technology management from a regional business function into a national shared service supporting all Kaiser Permanente operating markets' capital medical equipment planning and biomedical engineering needs. Managed 3 of 7.

Washington, D.C. Metro Area

Interim Communications Manager, Human Resources, Equity, Inclusion & DiversityVolunteered to lead equity, inclusion and diversity (EID) communication initiatives during a period of significant societal focus on the racial inequalities and social injustices faced by the underrepresented and marginalized. Prepared speeches for high visiblity EID engagements.

Washington, D.C. Metro Area

Communications Consultant V, Employer Services, Benefit Administration & Provider ExperienceServed as chief editor and expert-level executive communications consultant leading the strategic communications program and internal and external communications planning and production needs of 110 internal clients spanning across 3 departments in the Consumer.

Washington, D.C. Metro Area

Communications Manager, Employer Services, Benefit Administration & Provider ExperienceLed the strategic communications program and team supporting multiple departments in the Consumer Experience & Health Plan Service division. Served as chief editor and leader of the communications team serving the internal and external communications planning and.

Washington, D.C. Metro Area

Interim Communications Manager, Appeals & GrievancesImproved customer and regulatory agency communications while decreasing escalations and repetitive regulatory inquiries on complaints and grievances filed against Kaiser Permanente's Health Plan. Trained appeals and grievance staff to integrate storytelling strategies into responses to regulatory.

Washington, D.C. Metro Area

Senior Communications Consultant, Benefit AdministrationStrengthened how Kaiser Permanente communicates benefits to current and prospective members through end-to-end rebranding, reformatting and rewriting of all 12 available commercial D.C., Maryland and Virginia health plans, ensuring consumer-friendly positioning. Consolidated form filings by 46% and.

Washington, District Of Columbia, United States

Specialized in business development, marketing communications, social media content writing and engagement strategies for small business clients, including Washington, D.C.-based Dynamic Meditation and the Washington, D.C. service area of Breakthrough M2 Weight Loss & Wellness.

Greater Chicago Area

Corporate Relations Manager, Reputation Leadership & CommunicationsImproved perceptions of Allstate's iconic brand by managing the company's thought-leading, multi-stakeholder corporate reputation research program and associated communications, achieving a record-high reputation score among 4 of 7 key stakeholder groups in 2014 while launching the first.

Greater Chicago Area

Corporate Relations Associate Manager, Enterprise Communications - Social Media & Culture Change Spearheaded the business implementation of an internal social collaboration platform. Achieved more than $1MM in annual social collaboration platform licensing cost savings. Created a more seamless employee online work experience by implementing a platform that.

Greater Chicago Area

Corporate Relations Lead Consultant, Enterprise Communications - Social Media & Culture ChangeDeveloped an enterprise-wide internal social collaboration engagement strategy to improve employee advocacy, collaboration, communication and ideation. Championed support for, then revitalized a marginalized internal social media platform — the only corporate.

Greater Chicago Area

Ethics Communication Consultant, Corporate Legal, Enterprise Business Conduct Fostered Allstate’s movement toward a values- and principles-based culture as the communications lead for corporate governance — ethics, regulatory compliance, privacy and corporate security. Received The Allstate Corporation’s Chairman's Vision Award — the organization's most.

Greater Chicago Area

Participated in a highly-selective, full-time experiential learning and leadership development program for high potential employees, consisting of three eight-month rotational assignments. From more than 1,000 applicants, 41 participants were selected. Rotation #3Corporate Relations Lead Consultant, Reputation Leadership & Communications | Nov. 2009 - Jun..

Greater Philadelphia Area

Subrogation Service Representative | Apr. 2007 - Jun 2008Evaluated and resolved all automobile, casualty, marine and property subrogation referrals across 5 states and the federal district (PA, MD, DE, VA, WV and Washington, D.C.), exhibiting extensive knowledge of property, automobile, and maritime liability laws. Negotiated complex settlements and.

Wernersville, Pennsylvania, United States

Managed daily restaurant service, facility and financial operations. Performed daily financial reconciliation and close for all sale types.

Greater Pittsburgh Area

Published a comprehensive book for current and prospective students of the University of Maine through a postgraduate internship at College Prowler (now Niche.com).

Bachelor Of Arts (B.A.)

Certificate

Certificate