Justin Hermann Email & Phone Number

New York, New York, Us

Owner-Operated and Client Focused IT & Cybersecurity Provider. Headquarted in New York. Large enough to support you and small enough to care!Helping private companies, start-ups, & non-profit organizations solve business problems and minimize their IT/cybersecurity risks as their IT partner and technology managed services provider in the NY Metro Area. Leading a team compromising of Network Engineers, L1-L3 Helpdesk Engineers and Installers.Visit our website to learn more at smartIT.nyc!Our clients span the following industries:- Education (K-12)- Construction- Professional Services- Property Management- Wealth Management- Technology & Start-upsOur services include: - IT Helpdesk Services (On-Site and Remote Tech Support)- IT Risk Management and Cybersecurity- Virtual IT Department- Computer Hardware Consulting, Support, and Monitoring- Structured Cabling/Low Voltage- Data and Voice - Security Camera - Design, Installation, Support, and Management- Network Design/Consulting/Management (Wi-Fi and Wired)- WAN/Internet Connectivity Consulting and Project Management - Virtual CIO Services- Act as your in-house IT department, without the expensive salary of hiring your own IT resources- Server Management & Business Disaster Recovery- Business Application & Cloud Consulting (Intuit Quickbooks, Google G Suite/Workspace, Microsoft 365)- VoIP and Unified Communications as a Service- Installation, Consulting and Vendor Management- Digital Transformation- Run your business more effectively, by utilizing smarter business/technology resources and processes- Video Conferencing Rooms- Custom Software Integration- Data Analytics Consulting- Mobile/PC/Mac Device Management (Microsoft InTune, JAMF, Hexnode)- IT Staffing and Consulting- Hosted Cloud Services

Board President of 250+ unit co-op apartment complex in Suffolk County, NY. Responsible for:Management of Maintenance staffProperty Financials, TaxesBoard meetingsBuilding Maintenance and ConstructionAssisting Property ManagersVendor/Contract ManagementShareholder CommunicationOffice IT and Security Cameras

Armonk, New York, Ny, Us

As a technical resource to the sales team, I work with new and existing IBM customers in the Retail and Distribution Industry to better understand and manage their data. My goal is to help clients deliver trusted information for use in their business.In my role as a "sales engineer", I was responsible for:-Achieving revenue objectives for my product specialty-Assisting IBM clients with critical support situations and escalations-Manage and lead POCs with clients, to meet expectations set by the client to result in a sale-Providing education/presentations/demos to clients through remote or on-site meetings-Map the client's business and technical requirements to an IBM Solution-Creating and establishing relationships with both enterprise and industry clients-Sizing of IBM Solutions for clients Solution Expertise Included- - IBM Information Server (ex- DataStage, Information Governance Catalog)- IBM Bluemix Data Connect and Lift- IBM Analytics Portfolio - IBM InfoSphere Data ReplicationIBM is an amazing organization and I was very lucky to have the opportunity to work there and grow my career!

Armonk, New York, Ny, Us

- Serve as a technical resource/sales engineer to the field sales team to identify and address customer needs and business goals- Design solutions for customers utilizing both on-premises and cloud deployment models- Demonstrate the value of IBM's portfolio of Analytics software to customers- Provide open-source enablement with IBM Analytics for Apache Spark, with new and existing customers (ranging from start-ups to enterprises)- Assist Technical Specialists with on-site and remote demos, to educate customers and business partners- Lead Windows/Mac Software training sessions for new IBMers in the IBM Summit Program (30-60 employees)- Completed IBM's Global Sales School, an award winning sales training program for new IBM sellers- Improved presentation and public speaking skills in IBM's Communicate for Impact Workshop- Received two awards from management: - IBM Eminence & Excellence Award for customer enablement with Apache Spark & Data Science - IBM Manager's Choice Award for Q1 & Q2 of 2016

Schenectady, Ny, Us

- Manage and drive a global data center consolidation for Power & Water's $6 billion Distributed Power gas turbines business, finding opportunities where a large 400 server environment can be simplified. - Drive meetings with application and support teams recommending smarter infrastructure solutions such as Amazon Web Services and VMware virtualization.- In 10 weeks, the project resulted in a yearly cost savings of 20% ($1.1 million out of the $5 million dollar budget) by scheduling and planning server decommissions with the DP operations team.- Utilize Data Analytics tools such as Tableau and Microsoft Excel to present progress reports- Serve as co-chair for the ITLP Intern Technology Committee, educating & training P&W’s ITLP interns on the latest cutting-edge technologies with GE’s IT leaders.

Armonk, New York, Ny, Us

In this role, my team and I helped support Tivoli Storage Manager (IBM's backup-restore software suite) for workstation and enterprise environments. I was assigned to provide configuration, troubleshooting, and automation for clients in this large Unix and Windows environment. A key project included the technical work for a roll-out of a unified backup methodology for Windows 7 laptops across the organization. I also learned care processes for Portable Storage Media (LTO6 tapes) and participated in yearly tape inventories.

Armonk, New York, Ny, Us

- Manage Linux, AIX and Windows Systems in a state-of-the-art 12,500 sq. ft Data Center for the IBM Research 'Experimental Computing Labs.' - Supervise the daily activities of the data center including power installs, networking setups, and physical server moves. Rack/install servers and perform hardware upgrades. Monitor system temperature in Data Center; keep asset records updated in database.- Deploy Operating Systems using Kickstart and Cobbler. Write post-installation scripts to install packages/programs and import SSH keys. Attach servers to IBM XIV storage (Fibre channel) and external disk arrays (NFS). - Schedule system outages for clients for hardware upgrades and diagnosis. Monitor server status with Nagios. - Maintained employment through three school semesters while committing 20+ hours/week

New York, Ny, Us

- Researched Active Directory and Unix accounts for both bank employees and customer accounts.- Worked closely with the Information Security Team to learn the importance of a secure and High availability infrastructure in the Banking industry.

Poughkeepsie, Ny, Us

- Provide technical support for over 4,500 Marist College students and staff during the school year, both on site and by telephone (Diagnosis and Removal of Virus/Malware problems, Network connectivity, Hardware and Software problems, Warranty repairs). - Train students on how to use various software packages (such as VPN clients and Cisco Network Access Controller) and inform them about policies related to illegal P2P sharing on campus. - Installation and support of Cisco web security software

Bachelor’S Degree, Information Technology And Systems:Systems Concentration

Liberal Arts, Study Abroad Program With Marist College

Master’S Degree, Information Systems

Education record