Justin Muzzi Email & Phone Number

New York, Ny, Us

Brooklyn, New York, United States

Operations Leadership● Leads all aspects of school operations, including facilities, food and transportationservices, school schedules, rosters, student information database, visitors, payroll,and benefits;● Manages operations staff and ensures the smooth operation of the main office;● Ensures school-wide compliance with health and safety laws, charter contracts, stateeducation mandates, teacher certification, and federal and state workplaceregulations;● Leads… Show more Operations Leadership● Leads all aspects of school operations, including facilities, food and transportationservices, school schedules, rosters, student information database, visitors, payroll,and benefits;● Manages operations staff and ensures the smooth operation of the main office;● Ensures school-wide compliance with health and safety laws, charter contracts, stateeducation mandates, teacher certification, and federal and state workplaceregulations;● Leads student recruitment efforts to ensure fiscal solvency of the school;● Collaborates with the Home Office's Information Technology Team to ensure a fullyfunctioning technology infrastructure;● Creates and oversees the school’s budget, finances, and relationships with outsidevendors;● Ability to use data to drive improvements in systems and operations.School Culture● Builds a joyful and rigorous school culture;● Partners with the Principal to foster consistency in academic and behavioralexpectations;● Ensures that traditions and rituals that support the college mission are built andmaintained, grade by grade, year to year.Family & Community Engagement● Communicates regularly with families about their children's performance, schoolpolicies, trips, and events;● Builds and fosters relationships with community leaders Show less

Brooklyn, New York, United States

Operations Leadership● Leads all aspects of school operations, including facilities, food and transportationservices, school schedules, rosters, student information database, visitors, payroll,and benefits;● Manages operations staff and ensures the smooth operation of the main office;● Ensures school-wide compliance with health and safety laws, charter contracts, stateeducation mandates, teacher certification, and federal and state workplaceregulations;● Leads… Show more Operations Leadership● Leads all aspects of school operations, including facilities, food and transportationservices, school schedules, rosters, student information database, visitors, payroll,and benefits;● Manages operations staff and ensures the smooth operation of the main office;● Ensures school-wide compliance with health and safety laws, charter contracts, stateeducation mandates, teacher certification, and federal and state workplaceregulations;● Leads student recruitment efforts to ensure fiscal solvency of the school;● Collaborates with the Home Office's Information Technology Team to ensure a fullyfunctioning technology infrastructure;● Creates and oversees the school’s budget, finances, and relationships with outsidevendors;● Ability to use data to drive improvements in systems and operations.School Culture● Builds a joyful and rigorous school culture;● Partners with the Principal to foster consistency in academic and behavioralexpectations;● Ensures that traditions and rituals that support the college mission are built andmaintained, grade by grade, year to year.Family & Community Engagement● Communicates regularly with families about their children's performance, schoolpolicies, trips, and events;● Builds and fosters relationships with community leaders and Show less

Brooklyn, New York, United States

Operations Leadership● Leads all aspects of school operations, including facilities, food and transportationservices, school schedules, rosters, student information database, visitors, payroll,and benefits;● Manages operations staff and ensures the smooth operation of the main office;● Ensures school-wide compliance with health and safety laws, charter contracts, stateeducation mandates, teacher certification, and federal and state workplaceregulations;● Leads… Show more Operations Leadership● Leads all aspects of school operations, including facilities, food and transportationservices, school schedules, rosters, student information database, visitors, payroll,and benefits;● Manages operations staff and ensures the smooth operation of the main office;● Ensures school-wide compliance with health and safety laws, charter contracts, stateeducation mandates, teacher certification, and federal and state workplaceregulations;● Leads student recruitment efforts to ensure fiscal solvency of the school;● Collaborates with the Home Office's Information Technology Team to ensure a fullyfunctioning technology infrastructure;● Creates and oversees the school’s budget, finances, and relationships with outsidevendors;● Ability to use data to drive improvements in systems and operations.School Culture● Builds a joyful and rigorous school culture;● Partners with the Principal to foster consistency in academic and behavioralexpectations;● Ensures that traditions and rituals that support the college mission are built andmaintained, grade by grade, year to year.Family & Community Engagement● Communicates regularly with families about their children's performance, schoolpolicies, trips, and events;● Builds and fosters relationships with community leaders and Show less

New York, New York, United States

• Recruited, hired, and onboarded a full-time campus Community Team consisting of a Community Lead and an Event Coordinator to provide academic and interpersonal support for over 200 students and teachers • Defined, and oversaw progress towards, monthly and quarterly goals for campus Community Team members to measure their efficacy and professional growth • Developed and managed an annual campus budget of roughly $950,000• Collaborated with the Product Marketing Team to build… Show more • Recruited, hired, and onboarded a full-time campus Community Team consisting of a Community Lead and an Event Coordinator to provide academic and interpersonal support for over 200 students and teachers • Defined, and oversaw progress towards, monthly and quarterly goals for campus Community Team members to measure their efficacy and professional growth • Developed and managed an annual campus budget of roughly $950,000• Collaborated with the Product Marketing Team to build strategic partnerships with local tech MeetUp groups to provide developmental and mentorship opportunities for students and teachers • Initiated, maintained, and managed vendor relationships across key areas of campus operation, including Greenhouse Cleaning, Quench Water, and Corporate Essentials• Planned and implemented major student events, in conjunction with the Central Education Team, including New Student Orientation, Community Happy Hour, Science Fair and Graduation• Maintained accurate student and faculty records to ensure compliance with State and Federal licensing agencies and regulations• Served as organizational liaison to building management staff, providing leadership and feedback on campus expansion and renovation projects, and other facilities-related projects • Assisted the Chief of Staff in creating the Flatiron School COVID-19 Response Protocol to provide in-person students and staff with a safe and healthy environment for in-person education, and a continuation of learning pathway should they get sick while studying at Flatiron School• Developed Standard Operating Procedures (SOPs), in conjunction with cross-functional partners, for campus operations, facilities management, and event management to ensure a consistent in-person student experience across all Flatiron School campuses Show less

New York City Metropolitan Area

• Recruited, hired and onboarded a full-time teaching staff of 16 faculty members, across five distinct markets, providing academic support to over 300 students• Monitored faculty performance, and created individualized professional growth plans utilizing Flatiron School’s institutional best practices framework• Defined, and oversaw progress towards, monthly and quarterly goals for instructors to measure their efficacy and professional growth • Planned and implemented major student… Show more • Recruited, hired and onboarded a full-time teaching staff of 16 faculty members, across five distinct markets, providing academic support to over 300 students• Monitored faculty performance, and created individualized professional growth plans utilizing Flatiron School’s institutional best practices framework• Defined, and oversaw progress towards, monthly and quarterly goals for instructors to measure their efficacy and professional growth • Planned and implemented major student events, in conjunction with the Student Community Team, including New Student Orientation, Community Happy Hour, Science Fair and Graduation• Managed Canvas, the Flatiron School learning management system, ensuring all academic content was correctly distributed to students • Maintained accurate student and faculty records to ensure compliance with State and Federal licensing agencies and regulations• Mediated and de-escalated student conflict and complaints and foster cohort culture to maintain positive student satisfaction scores• Provided appropriate academic interventions and accommodations for students in need of additional educational support• Ensured the consistent collection and analysis of student feedback, like Net Promoter Score and student satisfaction surveys, sharing relevant data with faculty and other cross-functional partners• Assisted the Central Education and Education Operations team in the planning and implementation of the Central Lecture model of curriculum delivery across all markets and disciplines• Successfully implemented a new Software Engineering curriculum across three markets, leading to increased student persistence and success• Managed the “Pair with a Technical Coach” pilot program for Synchronous Software Engineering students across the East Region, sharing key insights with cross-functional partners and helping to scale the program for all Flatiron School students Show less

Greater New York City Area

• Managed daily operations of 34 instructors, 3 Campus Operations Team members, and 250+ students, spanning 4 disciplines: Software Engineering, Data Science, UX/UI Design, Cybersecurity• Coordinated the recruitment of technical coaches for Software Engineering and Data Science programs • Mentored and coached faculty and Campus Operations Team members, including onboarding and providing ongoing support, evaluation, and development• Planned and implemented major campus events, in… Show more • Managed daily operations of 34 instructors, 3 Campus Operations Team members, and 250+ students, spanning 4 disciplines: Software Engineering, Data Science, UX/UI Design, Cybersecurity• Coordinated the recruitment of technical coaches for Software Engineering and Data Science programs • Mentored and coached faculty and Campus Operations Team members, including onboarding and providing ongoing support, evaluation, and development• Planned and implemented major campus events, in conjunction with the Campus Operations Team, including New Student Orientation, Community Happy Hour, Science Fair and Graduation• Liaised with Curriculum and Teacher Training teams to ensure a consistent delivery of educational materials, providing faculty and student feedback on content, when available• Maintained accurate student and faculty records to ensure compliance with State and Federal licensing agencies and regulations• Mediated and de-escalated student conflict and complaints and fostered campus culture to maintain positive student satisfaction scores• Provided appropriate academic interventions and accommodations for students in need of additional educational support • Assisted the New York Market Manager in the development, and monitoring, of monthly campus KPIs related to student performance, achievement, and satisfaction• Managed campus operating budget to ensure accurate reporting of greater organizational financial stability • Served as the liaison to building management and the WeWork Community Team to ensure physical campus spaces are clean, secure, and conducive to student learning and success• Converted all programs to successfully run remotely during COVID-19, while maintaining student and employee satisfaction scores• Oversaw the campus consolidation processes for the New York City market (three campuses) over a 10-month period Show less

Greater New York City Area

• Served as liaison between business development processes, field operations and offer development teams to ensure the offer implementation is successful from initial sale to design, build, financial follow through and implementation• Supported unit operations by working closely with field operations to insure operations are maintaining offer standards and objectives while balancing the specific campus needs• Served as liaison for offer customization in conjunction with the Business… Show more • Served as liaison between business development processes, field operations and offer development teams to ensure the offer implementation is successful from initial sale to design, build, financial follow through and implementation• Supported unit operations by working closely with field operations to insure operations are maintaining offer standards and objectives while balancing the specific campus needs• Served as liaison for offer customization in conjunction with the Business Development team• Ensured the offer continues to deliver a favorable financial performance through tracking, monitoring and analysis• Sustained the on-going concept development of offers within the Student Living portfolio based upon consumer insights and field innovation sharing insights with internal offer development team• Provided marketing support for the Student Living offer • Supported development of new promotions based on industry trends and consumer insight data• Analyzed segment trends around product preferences, service offers, retail offers, and consumer attitudes and behaviors within the housing segment• Identified best practices in the housing market space and operationalize with successful commercial outcomes• Supported growth of Sodexo Integrated Services and Quality of Life strategy with every operation and client touch-points• Established and managed a creative and effective deployment strategy of solutions for Sodexo Partners, Field Operations and technology partners• Monitored and documented systems effectiveness and field deployment success, works with internal offer development team to adjust systems and tools as appropriate• Monitored financial performance and implementation costs and reported back in formal period summary to divisional leadership Show less

Greater New York City Area

Greater New York City Area

Bronx, New York

• Hired, trained, supervised and evaluated 14 full-time Resident Directors, 1 Associate Resident Director, 1 Graduate Assistant, 2 ACUHO-I Summer Interns and 1 Support Staff member• Coordinated the recruitment and hiring of 97 undergraduate and graduate Resident Assistants and 50 student Desk Assistants• Developed, organized, and implemented a comprehensive training program for all Residential Life staff• Designed, implemented and managed the Office of Residential Life Programming… Show more • Hired, trained, supervised and evaluated 14 full-time Resident Directors, 1 Associate Resident Director, 1 Graduate Assistant, 2 ACUHO-I Summer Interns and 1 Support Staff member• Coordinated the recruitment and hiring of 97 undergraduate and graduate Resident Assistants and 50 student Desk Assistants• Developed, organized, and implemented a comprehensive training program for all Residential Life staff• Designed, implemented and managed the Office of Residential Life Programming Model to address the developmental, social, cultural, educational and spiritual needs of all residential students• Facilitated the Integrated Learning Community application, selection and placement processes for nine different residential communities• Coordinated all technology needs of the Office of Residential Life including updating the departmental website using Jadu Web Content Management Systems• Attended and managed staff participation at, and coverage of, University wide events• Served as the judicial hearing officer for all university staff harassment adjudications and more severe violations of Fordham University policies and the Student Code of Conduct• Participated in an Administrator On-Call crisis response rotation for a residential population of roughly 3300 students, including providing assistance and support for on-duty Resident Directors and Resident Assistants• Assisted the Assistant Dean of Students and Director of Residential Life in the development of departmental short and long-term goals• Represented the Office of Residential Life on the Division of Student Affairs Student Life Council, Emergency Management Team and the Bias Incident Resource Group• Managed student break stays and building openings and closings in conjunction with the Assistant Director of Housing Operations• Coordinated departmental assessment initiatives including administering the annual ACUHO-I/Educational Benchmarking, Inc. Resident Assessment Survey Show less

Spokane, Wa

• Created and maintained a vibrant residential living-learning community for 386 first and second year students• Supervised, trained and mentored a student staff of 10 undergraduate Resident Assistants and one undergraduate Assistant Residence Director, including the facilitation of weekly staff and individual meetings with student staff members• Led ongoing student staff training and development opportunities in the areas of Student Leadership, Personal Wellness, and Programming•… Show more • Created and maintained a vibrant residential living-learning community for 386 first and second year students• Supervised, trained and mentored a student staff of 10 undergraduate Resident Assistants and one undergraduate Assistant Residence Director, including the facilitation of weekly staff and individual meetings with student staff members• Led ongoing student staff training and development opportunities in the areas of Student Leadership, Personal Wellness, and Programming• Recruited, trained, and advised 12 undergraduate floor captains and facilitate all activities of the DeSmet Floor Captain program• Served as a judicial officer for the Housing and Residence Life office and Gonzaga University and developed educational and restorative judicial interventions for residential students• Collaborated with other professionals within the Division of Student Development, including in-hall chaplains, to provide programming opportunities with residents• Served in an on-call crisis response rotation for a residential population of roughly 3000 students, including providing assistance and support for hospital transports• Coordinated essential hall operations such hall opening and closing, room changes, and common area damage assessment• Assisted with other departmental functions, such as returning-student room selection and staff selection, as needed• Managed the block staff programming budget of $7200 and Block Council programming budget of $1100 per year• Collaborated with block maintenance and custodial staffs to ensure appropriate upkeep of the residential facilities• Oversaw facilitation of ManTalk program in the residence halls by providing student facilitators with specific goals, outcomes, and conversation topics to help engage male residents in the exploration of their identity development Show less

Buffalo, Ny

• Oversaw 597 sophomore-students in a diverse residence hall living-learning community housing three university learning communities: Ackers Scholars, the Undergraduate Academies and the ‘More’ Community• Co-supervised, trained, and developed a Resident Advisor staff of 18 undergraduate students• Co-supervised an Academic Assistant staff of 6 undergraduate students who provided academic support and programming for students in specific learning communities• Hired, trained, and… Show more • Oversaw 597 sophomore-students in a diverse residence hall living-learning community housing three university learning communities: Ackers Scholars, the Undergraduate Academies and the ‘More’ Community• Co-supervised, trained, and developed a Resident Advisor staff of 18 undergraduate students• Co-supervised an Academic Assistant staff of 6 undergraduate students who provided academic support and programming for students in specific learning communities• Hired, trained, and supervised a front desk staff of 24 undergraduate Student Assistants• Promoted creative programming efforts and challenged staff to find/meet the needs of their individual floor communities• Served as a university judicial hearing officer utilizing creative sanctioning and educational conversations to empower students to make better decisions• Planned and conducted weekly staff meetings in conjunction with the Residence Hall Director• Participated in an on-call duty emergency response rotation for a residential area of 2100 students• Advised the building’s Hall Council and facilitated their leadership development• Managed the staff programming budget of $3,000• Assisted the Residence Hall Director with the opening and closing of the residence hall• Co-taught the Resident Advisor/Academic Assistant Class for newly hired staff members Show less

Seattle, Wa

• Trained and supervised a diverse student Orientation Advisor staff of approximately 60 undergraduate students• Planned and implemented Summer Orientation Program for first year students and families• Assessed the effectiveness of the Summer Orientation Program and implemented changes as necessary• Assisted in planning Fall Welcome Week activities• Collaborated with Conference and Event Services Office to ensure the successful implementation of the Summer Orientation… Show more • Trained and supervised a diverse student Orientation Advisor staff of approximately 60 undergraduate students• Planned and implemented Summer Orientation Program for first year students and families• Assessed the effectiveness of the Summer Orientation Program and implemented changes as necessary• Assisted in planning Fall Welcome Week activities• Collaborated with Conference and Event Services Office to ensure the successful implementation of the Summer Orientation Program• Managed the Summer Orientation Database Show less

Doctor Of Education (Ed.D.), Educational Leadership And Administration, General, 3.95

M. Ed., Higher Education Administration, 3.96

Bs, Biology, 3.70