Providing outstanding customer service at minimum wage taught me diligence and empathy for those I now supervise. My insight can help bridge gaps between blue and white-collar staff.After a mainly culinary background, I branched out as a cashier and brand messaging spokesperson for marketing campaigns. The confidence I gained led to a quick promotion at my current workplace of Midwest Petroleum (also known as ZX or Zephyr Express). As the Assistant Manager of a thriving gas station and convenience store, I drive sales while having trained and directed over 20 diverse hires.As Forbes noted in 2022, "Compassion at work produces positive emotions, reduces anxiety, and strengthens an employee’s commitment." In a job market of heavy turnover, I never give up on my personnel lightly. Striving to be the kind of boss I would want to work for, I hinge staff retention on:1. Leadership by example2. Cultural sensitivity3. Constructive feedback4. Active listening5. Mutual problem-solvingAt ZX, I have regrettably dealt with shoplifting, employee theft, and the aftermath of a break-in. I frequently defuse inebriated, prejudiced, or hostile clientele. For security, I rely on de-escalation, conflict resolution, or consulting the police. Despite such distractions, I exceed demands for:1. Product knowledge, visual merchandising, and cross-selling2. Positive customer experience and retention3. Operating computer systems and all on-site equipment4. Stocking, inventory, and quality assurance5. Cleaning and maintenanceIn collaboration with my administration, I perform store accounting and asset analysis. I enjoy cash handling and calculating our bottom line in particular. My supervisor has entrusted me with:1. Calendar management and schedule adjustments2. Delegation and staff communication3. Audiovisual surveillance4. Personnel documentation, performance assessment, and discipline5. Vendor relationships6. Decision-making in the absence of authorityHaving mastered nearly every duty at my store, I seek to transfer and expand my managerial skills. I would also appreciate better benefits and a less erratic schedule. If you know of a promising position near Belleville, please email jmapalmieri@gmail.com or feel free to add me as a contact. I would be delighted to answer any questions and connect with other professionals.Thank you for taking the time to visit my profile!(Source: www.forbes.com/sites/iese/2020/10/13/how-compassion-can-benefit-your-business/?sh=f5f4a6d2925f)