AeroLeads people directory · profile
Justin Payne Email & Phone Number
Senior Inbound and Outbound Sales Manager
at
Brightspeed
1 work email found
@acttoday.com
3 phones found area 719, 330, and 213
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Inbound and Outbound Sales Manager
Location
Youngstown-Warren Area, United States
Who is Justin Payne? Overview
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Quick answer
Justin Payne is listed as Senior Inbound and Outbound Sales Manager at Brightspeed, based in Youngstown-Warren Area, United States. AeroLeads shows a work email signal at acttoday.com, phone signal with area code 719, 330, 213, and a matched LinkedIn profile for Justin Payne.
Justin Payne previously worked as Vice President Operations at Advanced Call Center Technologies, Llc and Vice President at Sitel Group.
Company email context
Email format at Brightspeed
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{first_initial}{last}@acttoday.com
86% confidence
AeroLeads found 1 current-domain work email signal for Justin Payne. Compare company email patterns before reaching out.
Profile bio
About Justin Payne
As the Vice President Operations at Advanced Call Center Technologies, LLC (ACT), I have over 25 years of experience in leading and managing diverse teams of professionals across multiple locations in the call center / BPO industry. I am passionate about delivering exceptional customer engagement and satisfaction for ACT and its clients, and I have a proven track record of achieving results and driving growth.My core competencies include strategic planning, problem solving, project management, client account management, and call center staff training and development. I partner with the internal team and clients to understand their needs and customer strategies, and I leverage data to identify and execute opportunities to improve performance. I also effectively communicate with business partners and members of the leadership team regarding overall performance and status, trends, best practices, problem resolution, and risk mitigation. I am a customer success expert who applies a data-driven approach to ensure quality, efficiency, and innovation for ACT and its clients.
Listed skills include Call Centers, Vendor Management, Management, Bpo, and 38 others.
Current workplace
Justin Payne's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles · 29 years
Justin Payne work experience
A career timeline built from the work history available for this profile.
Vice President Operations
Current> Partner with the internal team and clients to understand their needs and customer strategies to produce results.> Effectively communicate with business partners and members of the leadership team regarding overall performance and status, trends, best practices, problem resolution, and risk mitigation.> Leverage data to identify opportunities to improve performance for our business partners and execute plans to achieve results.> Work with business partners, vendors, IT, and functional business owners within the call centers or work at home to ensure that the systems and tools are current, efficient, and meet the business needs.> Attainment of all performance measures for both sales and service that include KPIs such as close rates, saves rates, VOC, WOC, Service Levels, AHT, etc..> Identify opportunities to expand services both vertically and horizontally (within current lines of business or to new lines of business.
Jan 2023 - Present
Vice President
May 2020 - Dec 2022
Vice President Of Operations
Aug 2014 - May 2020
Managing Director
Responsible for the performance, staffing, and quality of a major client for VXI across multiple sites in the US and Philippines.
Oct 2009 - Aug 2014
Vendor Manager
Feb 2008 - Oct 2009
Operations Manager
Prc
2007 - 2008
~1 yr
Operations Manager
Jul 2003 - Feb 2007
Sales Supervisor / Operations Manager
Mci
1998 - 2003
~5 yrs
FAQ
Frequently asked questions about Justin Payne
Quick answers generated from the profile data available on this page.
What company does Justin Payne work for?
Justin Payne works for Brightspeed.
What is Justin Payne's role at Brightspeed?
Justin Payne is listed as Senior Inbound and Outbound Sales Manager at Brightspeed.
What is Justin Payne's email address?
AeroLeads has found 1 work email signal at @acttoday.com for Justin Payne at Brightspeed.
What is Justin Payne's phone number?
AeroLeads has found 3 phone signal(s) with area code 719, 330, 213 for Justin Payne at Brightspeed.
Where is Justin Payne based?
Justin Payne is based in Youngstown-Warren Area, United States while working with Brightspeed.
What companies has Justin Payne worked for?
Justin Payne has worked for Brightspeed, Advanced Call Center Technologies, Llc, Sitel Group, Vxi Global Solutions, Llc, and Directv.
How can I contact Justin Payne?
You can use AeroLeads to view verified contact signals for Justin Payne at Brightspeed, including work email, phone, and LinkedIn data when available.
What skills is Justin Payne known for?
Justin Payne is listed with skills including Call Centers, Vendor Management, Management, Bpo, Outsourcing, Workforce Management, Customer Experience, and Sales.
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