Justin Pierce Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Collaborated with senior execs to produce the first complete set of in-depth product strategy papers, which were used as a key component in the successful acquisition of illion by Experian in late-2024. As Head of Product Strategy, worked with internal stakeholders and external industry SME’s to understand and assess the current & future market conditions, relevant histories, competitive threats, customer needs, internal capabilities, potential macro-economic changes, and how all of these may change in the future, in order to lay out a set of options on where to take each product direction moving forward.

Melbourne, Victoria, Australia

A senior change management leadership role, leading the transformation of illion’s sales, product, solutions and support divisions, whilst driving step-change revenue growth and efficiency savings by introducing a differentiated service model and organisational redesign. As Program Director, I chaired 8 workstreams and their project management teams to map out the plan from current to desired states, and then led successful execution of each workstream against that plan over 2 years.

Melbourne, Australia

Customer-facing leadership role, leading a team of solutions specialists selling data for credit, collections & related purposes, and responsible for authoring the firm’s largest RFP responses. During this time, we broke internal sales records in winning large Government and Big4 Banking contracts.

Sydney, Australia

Melbourne, Australia

Full P&L ownership and licence holder of illion’s BPO & collections firm, and external law firm divisions.Responsible for one of Australia’s top contingent collection firms, overseeing >300 full-time employees within the Milton Graham brand and a Commercial Litigation & Insolvency law firms. Additionally, I served on the Board of the Australian Collectors and Debt Buyers Association (ACDBA). During my tenure, we achieved market leadership and implemented a transformation strategy to become a 'digital collector'. This involved getting ‘the basics’ right, but also harnessing data and technology to enhance performance and efficiency, reducing reliance on traditional communication methods like voice calls and letters, while increasing collections through digital channels.

Melbourne, Australia

Full P&L ownership of illion’s data, analytics & insight divisions.Responsible for illion's consumer and commercial data (data strategy, quality, acquisition, matching, analytics and insight), all of which underpin the delivery of products and services to customers across Australia and New Zealand, as well as Dun & Bradstreet's Worldwide Network. During this time, we developed & executed a plan to build an unincorporated business data universe, leading us to become the market leader in business information in Australia. We also overhauled our consumer bureau data capability, taking an under-developed dataset (and associated data matching capabilities) to become a genuine alternative to the monopoly incumbent. Awarded D&B’s People Leader of the Year, in a global conference in Whistler, Canada

Melbourne, Australia

Melbourne, Australia

Elevated to the senior Asia-Pacific leadership team; responsible for the development of D&B’s 5-year strategic framework, operating plan and supporting product roadmap. Under the mentoring of two ex-McKinsey management consultants, designed toolkits and conducted strategic workshops to lay out a pathway from D&B’s current and future states, and deliver an executable plan.

Sydney, Australia

Led the design, build and launch of a new revenue stream and business unit. Responsible for developing the product from ideation to successful market launch, to ongoing market growth. I managed the design & build process; architectural design; and was directly accountable to meet ROI commitment. Promoted from operational leader to GM, assuming broader responsibility for a dedicated sales team to cultivate Company360’s national customer base, whilst retaining full operational and P&L responsibility.

Melbourne, Australia

Melbourne, Australia

Bachelor Of Business (Extension To Australian Degree), International Business, Gpa 3.67 / 4.0

Dean's List

Bachelor Of Business