Justin Ponter Email & Phone Number
@spartannash.com
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Who is Justin Ponter? Overview
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Justin Ponter is listed as IT Analyst II at Walbro LLC, a company with 274 employees, based in Grand Rapids, Michigan, United States. AeroLeads shows a work email signal at spartannash.com and a matched LinkedIn profile for Justin Ponter.
Justin Ponter previously worked as Desktop Engineer at Honeywell and Systems Engineer ll at Spartannash. Justin Ponter holds Bachelor Of Science - Bs, Information Technology from Megamasters Private It College.
Email format at Walbro LLC
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AeroLeads found 1 current-domain work email signal for Justin Ponter. Compare company email patterns before reaching out.
About Justin Ponter
I.T. Professional with 17 years of diverse I.T. support experience. I started my career as an I.T. field technician gaining valuable hands on experience over 6 years. With a passion for all thing’s tech and the motivation and determination to succeed in everything I do. I moved to Michigan where I continued to learn and advance my skills working for a software company then joined Apple and then relocated to Minnesota where I spent 6 years working for the largest energy transportation company in North America as a desktop support analyst advancing into enterprise security then spent 4 years as a business analyst / specialist supporting multiple offices and projects across several states. Returned home to Michigan where I joined SpartanNash Headquarters leading on a 500 PC Windows 10 deployment. Then Covid happened... I joined Spectrum Health IS Service Desk where we averaged 6500 calls a week supporting multiple hospitals spread across western Michigan. Returned back to SpartanNash to identify and manage the replacement of all Windows 7 devices across 18 distribution centers in multiple states while supporting and overseeing daily operations, training of new hires and supporting the executive team and all other SpartanNash locations.
Justin Ponter's current company
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Justin Ponter work experience
A career timeline built from the work history available for this profile.
Desktop Engineer
Current
Systems Engineer Ll
- Identify and manage the replacement of all Windows 7 devices across all 18 distribution centers in multiple states
- Manage all corporate IT operations & conference room equipment
- Research and implement new technologies
- Provide direct support to executive leadership team on and off-site
- Develop spreadsheet capable of showing data metrics not found in Cherwell Service Management
Is Customer Service Technician
- Identify and assess customer’s needs to achieve resolution
- Creation and routing of ServiceNow tickets across the organization
- Build sustainable relationships through open and interactive communication
Systems Engineer Ii
- Team lead managing the roll out of 500 new Dell Windows 10 PC’s
- Creation of overall migration process / Covid-19 emergency response deployment
- Identification and mitigation of issues found
- Scheduling, deployment and setup of hardware and software
It Business Specialist
- Provide regional IT business support to all US mid-west office locations spread across 7+ states
- Analyze & refine IT business processors by meeting stakeholders, gathering feedback, researching and identifying opportunities for improvement
- Project management, implementation, testing and delivery of various IT solutions
- Building, maintaining and strengthening relationships with all regional areas
- Ensure regional alignment for IT processors and procedures
- Facilitate client requests, engaging other I.T. teams as needed
Endpoint Security
- Responsible for managing & supporting McAfee Antivirus (ePO) & hard drive encryption (MDE) for 20,000+ Endpoints across the US and Canadian Enterprise
- Implementation, testing, configuration of new products in development & production environments
- Creation of McAfee documentation & training of all Desktop Support Technicians on McAfee Encryption products
- Ticket management, problem resolution, assisting other IT teams when necessary
- Software maintenance for vulnerabilities, patches, updates on new and existing products
- Ensuring company data is always protected and secure
Desktop Support Analyst
- Provide support to 150+ local users & remote users across 2+ states
- Problem resolution / Customer service / Ticketing management
- Imaging of hardware, deployment & troubleshooting
Family Room Specialist
- Provide customer service & guidance on new and existing Apple products
- Discovering customer needs, troubleshooting & repairing devices
- Ability to typically deliver a quality solution within 10 minutes
Prevail It - (Short Contract)
- Team lead on-site directing tasks to 3 other technicians
- Imaging of new PC’s and data migration to new domain
- Setup & configuration of various software packages, VPN’s, printers, network drives and permissions
- Provide IT support to other company users during the domain migration process
Software Support
- Software support – Enhancements for Microsoft Dynamics Great Plains (ERP Software)
- Respond to software support phone calls & emails via ticketing system
- Troubleshoot problems & provide support to users remotely & telephonically
- Test software in different environments, create documentation, upgrade users, customize software functionality
- Provide IT support internally & externally
Mobile It Support Engineer
- Mobile I.T. support technician servicing businesses & home customers within a 85 mile city limit
- Assess I.T. needs, provide sales, support, quoting, installation & configuration
- Provide support to existing and new clients IT departments utilizing our in house ERP software
- Server 2003 - 2008 administration, active directory, terminal services, remote desktop & printing
- Co-ordinate IT upgrades, managing subcontractor installations & responsibilities
Mobile It Field Support Technician
- Mobile I.T. support technician servicing businesses & home customers within a 75-mile city limit
- Troubleshooting of hardware & software, building and upgrading of PC’s
- Server setup & configuration
- DSL modem installations & configurations of wired and wireless networks
- Virus removal, data backup and recovery
Colleagues at Walbro LLC
Other employees you can reach at walbro.com. View company contacts for 274 employees →
Jose Luis
Colleague at Walbro LlcLos Mochis, Sinaloa, Mexico, Mexico
View →
TO
Tsugunori Ono
Colleague at Walbro LlcMiyagi, Gunma, Japan, Japan
View →
NM
Nancy Mulhall
Colleague at Walbro LlcTucson, Arizona, United States, United States
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HB
Humberto Bernal
Colleague at Walbro LlcLos Mochis, Sinaloa, Mexico, Mexico
View →
JG
John Graves
Colleague at Walbro LlcWestmoreland, Tennessee, United States, United States
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KI
Kevin Israelson
Colleague at Walbro LlcCass City, Michigan, United States, United States
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MI
Matthew Ilenich
Colleague at Walbro LlcPetoskey, Michigan, United States, United States
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JL
Jeff Loomis
Colleague at Walbro LlcCass City, Michigan, United States, United States
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JR
Jowe Rojo Castro
Colleague at Walbro LlcLos Mochis, Sinaloa, Mexico, Mexico
View →
AP
Alejandro Portugal
Colleague at Walbro LlcGuasave Municipality, Sinaloa, Mexico, Mexico
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Justin Ponter education
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Megamasters Private It College
Frequently asked questions about Justin Ponter
Quick answers generated from the profile data available on this page.
What company does Justin Ponter work for?
Justin Ponter works for Walbro LLC.
What is Justin Ponter's role at Walbro LLC?
Justin Ponter is listed as IT Analyst II at Walbro LLC.
What is Justin Ponter's email address?
AeroLeads has found 1 work email signal at @spartannash.com for Justin Ponter at Walbro LLC.
Where is Justin Ponter based?
Justin Ponter is based in Grand Rapids, Michigan, United States while working with Walbro LLC.
What companies has Justin Ponter worked for?
Justin Ponter has worked for Walbro Llc, Honeywell, Spartannash, Spectrum Health, and Enbridge.
Who are Justin Ponter's colleagues at Walbro LLC?
Justin Ponter's colleagues at Walbro LLC include Jose Luis, Tsugunori Ono, Nancy Mulhall, Humberto Bernal, and John Graves.
How can I contact Justin Ponter?
You can use AeroLeads to view verified contact signals for Justin Ponter at Walbro LLC, including work email, phone, and LinkedIn data when available.
What schools did Justin Ponter attend?
Justin Ponter holds Bachelor Of Science - Bs, Information Technology from Megamasters Private It College.
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