Principal Member Of The Technical Staff
San Francisco, California, Us
Leads various efforts to take Desk.com and Trailhead to the next level of architecture, performance, stability, and scalability. Has worn many hats (often several per day), including devops engineer, rubyist (with or without Rails), release manager, platform engineer, docker specialist, and workflow automation. Specializes in increasing the effectiveness of teams by improving communication and stability without burdening team members with additional process, often through the use of automation.Built and strengthened automation for continuous delivery of multiple apps and services to our production infrastructure hosted in AWS using industry best practices.Tackled scaling issues at Desk.com by podding the entire infrastructure, including dozens of application tiers and microservices and dozens of datastores. Automated the provisioning of new pods in AWS using Terraform, Atlas, Packer, Consul, Docker, and Puppet.