Justin Radziewicz Email & Phone Number

East Petersburg, Pennsylvania

Maintain all written information for projects related to digital and print content. Daily responsibilities include updating product service manuals, training material, and marketing content.Create templates and layouts for structuring new technical documentation with Adobe Technical Communication Suite and Adobe Creative Cloud. Manage visual art database containing technical illustrations, CAD files, and marketing photographs. Assist with developing and delivering technical training to field technicians, internal personnel, and end-users. Primary training responsibilities are for Commercial Kitchen Fire Systems, and secondary responsibilities are for HVAC products. Work with Authority Having Jurisdiction agencies on requirements of code standards for approving equipment, materials, and installation procedures. Coordinate with National Recognized Test Laboratories for product approval and submittal reports.

Developed end-user product documentation for global launch release schedules. Revised technical drawings and writing content for agricultural, construction, and engine products.Part of the management team to maintain, approve updates to the technical publication style guide to provide a consistent, reliable document lifecycle.Worked with compliance departments to ensure appropriate warning and safety procedures were outlined in technical documentation (service manuals, software guides, operator manuals). Presented product updates at training seminars. Provided direction on questions and technical issues.

Lancaster, Pennsylvania Area

Responsible for leading positive sales activities to achieve higher customer satisfaction results. Provided exceptional service through staff in the performance of quality discussions and knowledge of products. Achieved higher sales goals for three years straight. Adapted business model to customer and market shifts to stay competitive when the market was in a downward trend. Focused on creating online stores to sell vintage parts nationwide.

Lancaster, Pennsylvania Area

Set-up new equipment for the sales department. Inspected used equipment for trade-in value.Examined electrical, mechanical and hydraulic systems for proper operation. Performed various test procedures and documented results for customer records.

Lancaster, Pennsylvania Area

Assembled new product designs using engineering blueprints, technical data sheets, and assembly documents.Worked with a wide variety of equipment; punch press, welding machines and automatic bending machines.

Associate'S Degree, Architecture, 3.8

Building Construction, Architecture, 3D Modeling

Associate Of Arts And Sciences - Aas, Technology Studies

Coursework included - Building Construction Technology, Architecture, and Computer Aided Drafting.

Diploma, Automobile/Automotive Mechanics Technology/Technician

Professional, Technical, Business, And Scientific Writing