Justin Cron Email & Phone Number

Everett, Washington, Us

Seattle, Wa, Us

95877 Bezons, Fr

• Provide break-fix and simple change support to a multitude of groups currently being hosted in the GFS enviroment• Maintained all networking equipment, servers, KVM’s and Comtrols used in 15 different labs that are support by Managed Live Services, WSLabs, and various other Microsoft internal groups.• Instruct other technicians, both vendors and contractors, on advanced troubleshooting techniques that were used during break-fix resolutions.• Design and implement virtual machine host servers and virtual machines in a lab environment using Windows Server 2008 and Windows Server 2008 R2 with emphasis on our customers’ specification for customized Hyper-V roles.• Participated in Project planning and design of lab environments which included coordinating lab moves and rebuilds. • Worked closely with various Microsoft teams to set defined expectations for service level support and their needs to provide an effective work relationship among the groups. • Previous groups worked for are : WSLabs (Lead) , XOC (Systems Analyst), Bing/Live Services (Systems Engineer), MLS (Lead)

• Supervised a crew of 13 technicians for the Boeing Desktop Network Refresh Project• Scheduled and managed site surveys of the Puget Sound Boeing networks in order to implement successful network cutovers, and significantly improved the cutover strategies resulting in an overall increased efficiency of the project• Trained the technicians on how to most efficiently reprogram a wide variety of on-site network printers, serial controllers, AMS, and plotters on the Boeing Network to ensure successful network cutovers• Improved the execution of trouble ticket and break-fix ticket support (via the Remedy software system) to our Boeing customers after each cutover to considerably reduce the user’s downtime and stay well within our Boeing Service Level Agreement• Actively participated in the Senior-Level Boeing Management conference calls to ensure that all levels of the project were kept informed and up to date on our progress

• Conducted complex server assemblies based on the provided company and client specifications, including maintaining RoHS Directive compliance with all components• Initiated and implemented improved wire management procedures to extensively improve the maximum airflow rate and cooling capacities of the server builds• Evaluated system builds in order to properly and accurately administer full installation and testing of image burns on the new servers, with critical analysis on the BIOS setup, hardware RAID configuration, and error checks• Reviewed and tested hardware items being returned for RMA, ensuring that the customer complaints were properly analyzed and documented, and then determined if the hardware could be returned to stock or should be returned to the manufacturer

• Successfully filled both roles of Supervisor and IT Manager within Cascade Process, Supervising a group of 5 Process Servers continually serving legal documents, and complete IT support of the company• Processed all incoming legal documents, ensured accurate information in the document system, and delegated the documents out to the Process Servers for serving to the defendants• Full HTML design and implementation of the company website via DreamWeaver and Photoshop 6 • Full network administration and design of the company systems, including email setup and support• Set up and administered all hardware, including PCs, document scanners, and printers

• Supervised the importation of client’s vehicles coming into the United States, ensuring all documentation and paperwork were properly completed and filed• Performed full mechanical and electrical speedometer conversions, including ensuring the calibrations were completed to US DOT specifications, and field tested the vehicles for speedometer accuracy

• Performed network administration for a company that provided Internet Access Kiosks at airports and shopping malls across the United States• Designed and maintained the local network infrastructure, including the supervision of the building’s network wiring and data closet setup• Controlled all hardware purchasing decisions, including all employee workstations and laptops, and non-custom servers• Conducted the design, build and maintenance of both local and remote custom servers needed by the company, including Primary & Backup Domain Controllers, SQL Servers, Storage Servers, Content Management Servers, and a Firewall & Load Balancing Server• Designed and documented the system requirements for all on-location Kiosk hardware, and successfully facilitated and supervised the installation and connection setup at each airport and mall Kiosk location.• Remotely maintained the servers for each Kiosk location across the United States• Full HTML design and implementation of the company website via Microsoft FrontPage and DreamWeaver.