Justin Redd Email & Phone Number

Dallas-Fort Worth Metroplex

United States

Actively collaborated with 12 enterprise, channel, and inside sales representatives to drive sales and growth. Recognized subject matter expert (SME) in CATO SASE solution.Played a pivotal role in expanding existing accounts through effective sales support.Registered expert in Product Demonstration for all products.Supported channel partners and channel integration efforts in the greater DFW market. Regularly hold technical learning seminars and panel sessions for area channel partners and sales teams.Provided insight to solve customer business challenges with existing product set and professional services. Consistently rated as exceeding performance on annual reviews for presentation, technical, and sales skills.Certified and proficient in solutions from Cisco Meraki, VMware (Velo), Cradlepoint, Fortinet, and other related tools and technologies.Proficient in solution design for SASE, SD-WAN, Network Security, WAN, LAN, UCaaS, Switches, Routers, Wi-Fi.

Dallas/Fort Worth Area

Achieved 167% of sales targets for 2021. Directly support 12 direct and inside B2B sales reps as well as Enterprise account managers.Registered SME for Endpoint Security and SD-WAN solutions.Certified applied utilization for Cisco Meraki, VMware (Velo), Datto, Cradlepoint, Fortinet, and others. Provided technical sales training to the whole of the sales organization on a monthly basis.President’s Club Winner 2021.Provided technical sales training to the whole of the sales organization on a weekly basis.Consistently exceeded all performance goals set forth by the company regarding performance goals. Projects included deployment of SD-WAN, MPLS, VoIP, Hosted Firewall, Office 365, Managed Endpoints, and transport such as DS1, DS3, Fiber, fixed wireless, and 4G.Present technical solutions to groups large and small and served as a technical panelist regularly.

United States

Achieved Employee of Q4 2017. Managed customer projects for new service and reconfigurations for large Enterprise accounts.Handled deployment of SD-WAN, MPLS, VoIP, Hosted Firewall, Office 365, Managed Endpoints, and transport such as DS1, DS3, Fiber, fixed wireless, and 4G.Managed project timelines, cost, changes, and scope.Provided regular updates to all stakeholders, including milestone management, timelines, scope, and progress.Managed a team of eight Project engineers.Prepared and presented regular reporting to all stakeholders, including C-level executive teams.

Irvine, California

Oversee the daily activity for 8 Project Engineers ensuring standards and metrics are met.Work with Cross Functional department leaders to align, improve, and implement effective processes for project completion.Perform regular performance reviews, training, and counseling for direct reports.Meet with directors and VP on a regular basis and provide department status, performance metrics, and targeted areas for improvement.Serve as a point of escalation for internal and external stakeholders.Coordinate with internal and external stakeholders to resolve issues that negatively impact performance.

Irvine

Initiate and maintain regular communications with customer and vendor to review and verify order package.Review required information to provide services requested.Coordinate and schedule vendors and cross functional teams for installation and implementation of services.Perform services application and configuration design work per customer requirements.Provide internal and external stakeholders with detailed timelines and regular updates on progress.Confirm all services requested are installed, configured properly, and meet customer requirements before services are moved to active status for downstream teams.

Raleigh, North Carolina, United States

Installed, tested, and serviced network equipment and services in the field for VoIP,WAN, and Broadband.Provide training for new field installation engineers and serve as a lead engineer.Exceeded revenue targets and metrics for installation performance on a regular basis.Maintained exceptional customer satisfaction scores and high annual review ratings.Assisted with recovery of damaged infrastructure from hurricane Ferdinand.

United States

Directly impacted revenue by creating a Physical Security and Access control product line.Provide support for all departments and work cross functionally to obtain satisfactory performance results.Maintain internal IT systems and services for the organization including maintenance and service agreements.Negotiate costs, service level agreements, and terms with vendors and suppliers.Provide regular performance reviews, coaching, and training for 25 direct reports including Technicians, Engineers, and office staff.Directly perform all tasks associated with talent acquisition.Oversee the purchase, maintenance, and outfitting of all company vehicles.Act as a point of escalation for all customer service concerns, and provide satisfactory resolution.Regularly provide reporting and metric performance to CEO for all departments.Serve as the Sales Engineer and Sales support for all sales personel.

General Studies

H, General Studies