Justin A. Rickard Email & Phone Number

Denver, Co, Us

The Water Research Foundation (WRF) is the leading research organization advancing the science of all water to meet the evolving needs of its subscribers and the water sector.WRF is a 501(c)(3) nonprofit, educational organization that funds, manages, and publishes research on the technology, operation, and management of drinking water, wastewater, reuse, and stormwater systems—all in pursuit of ensuring water quality and improving water services to the public.Some of my responsibilities as a technical publications manager, include: - Manage the publication of highly scientific, technical, research deliverables.- Promote research results that align with The Water Research Foundation’s (WRF) business objectives and maximize the value proposition for subscribers.- Serve as content editor and copyeditor for print and digital communications.- Engage appropriate stakeholders including WRF staff, researchers, volunteers, subscribers, and contractors in the development and delivery of research project communications.

Golden, Co, Us

Responsible for the creation and refinement of digital and print communications to promote bio-based materials and energy research and development. Duties included:- Translating complex scientific subject matter for general audiences. Research topics include, sustainable aviation fuels, decarbonization techniques, carbon dioxide removal, municipal solid waste strategies, carbon management, plastics upcycling and reuse, algae phosphorus remediation in municipal water supplies, workforce development, and renewable biomass and waste feedstocks. - Writing, editing, project managing email, web, social media, video, and print communication projects promoting NREL R&D.

Golden, Co, Us

The Joint Office of Energy and Transportation (Joint Office) supports the deployment of zero-emission, convenient, accessible, and equitable transportation infrastructure. The Joint Office was created through the Bipartisan Infrastructure Law and facilitates collaboration between the U.S. Department of Energy and the U.S. Department of Transportation.Through the NREL Science and Technology Communications group, I supported the Joint Office with management of its communications strategy and implementation. I helped establish program objectives and create strategic communication plans—including creative approaches to sharing stories with stakeholders on how they can envision a future where everyone rides and drives electric.Primary job duties included:- Communicating science, including translating research into clear content in plain language for a variety of target audiences and outlets.- Partnering with clients to create communications campaigns by developing internal and external content and channel strategies that include producing webinars, newsletters, articles, videos, graphics, social media posts, fact sheets, web content, proposals, and presentations.- Creating and delivering detailed project plans with budgets and timelines and providing regular status updates to clients.- Administering monthly webinars educating the public on Joint Office topics such as EV charging infrastructure best practices, workforce development, and community engagement.

Golden, Co, Us

Promoted to Professional III. In this role I was responsible for the creation and refinement of digital and print scientific communications to promote bioenergy research and development at NREL's Bioenergy Science and Technology directorate and the U.S. Department of Energy's (DOE) Bioenergy Technologies Office. Primary duties included:- Research, write, and edit the impact of DOE national laboratory biofuel and bioproduct scientific research and development for general audiences.- Project manage email, web, social media, video, and print communication projects promoting NREL and BETO R&D.- Coordinate bioenergy communication professionals, laboratory relationship managers, and education and workforce development professionals from DOE national laboratories to strategize on the promotion of Bioenergy Technologies Office-funded R&D.- Moderate monthly Bioenergy Technologies Office webinars to educate the public on bioenergy R&D.- Received 2022 DOE Secretary Achievement Award for work on the Sustainable Aviation Fuels Grand Challenge.

Golden, Co, Us

In this role, as part of the Science and Technology Group in the Communications Office at the National Renewable Energy Laboratory (NREL), I was responsible for the creation and refinement of digital and print communications to promote bioenergy research and development (R&D) at NREL's Bioenergy Science and Technology (BEST) directorate and the U.S. Department of Energy's (DOE) Bioenergy Technologies Office (BETO). Duties included:- Translating complex scientific subject matter for general audiences. Research topics include renewable biomass feedstock supply and logistics, algal biofuels, biomass conversion technologies, advanced development and optimization, sustainability and analysis, and emerging technologies.- Writing, editing, project managing email, web, social media, video, and print communication projects promoting NREL and BETO R&D.- Editing technical journal articles and government reports. - Coordinating a group of bioenergy communication professionals from DOE national laboratories dedicated to the promotion of BETO-funded R&D.

Kings Langley, Hertfordshire, Gb

- Served as project manager and main copywriter for the company’s branded print and digital communications ensuring brand consistency through value proposition and messaging. Communication types include brochures, external websites, infographics, videos, intranets, newsletters, e-mail campaigns, social media, and print and online advertisements. - Managed workflow and coached proposal managers to ensure timely, high quality, and winning proposals for wind, solar, energy storage, and transmission and distribution projects.- Redeveloped RES global brand based on company strategy shift from regional to global business units.- PowerPoint designer and support resource for executive and business development teams.

Kings Langley, Hertfordshire, Gb

Responsible for the development and implementation of internal and external communications to support Renewable Energy Systems' strategic objectives and business development in North America.Responsibilities include:- Planned and developed content across multiple print and electronic mediums to communicate and reinforce company positioning, branding, and the value proposition. - Supported sales activities by prioritizing and scheduling new communications deliverables including presentations and sales collateral.- Established consistent messaging and adherence to communication quality standards through various media including advertisements, sales collateral, web content, social media marketing and the company intranet.

Kings Langley, Hertfordshire, Gb

Led and maintained the proposal development process for utility-scale renewable energy and energy storage development and construction projects.- Conducted preliminary evaluation of RFPs, summarize and distribute opportunities for further evaluation.- Structured, developed, edited, and wrote parts of the proposal structured around the RFP.- Ensured consistent messaging and quality of all submitted proposal documents.

Boulder, Colorado, Us

Provided independent information and advisory services to over 100 electric and gas utilities as well as large corporate energy users. Specific responsibilities include:- Collected, analyzed, and interpreted primary and secondary research for utility professionals’ customer experience.- Generated engaging content on customer experience, e-business metrics, and social media through reports, blogs, webinars, and public speaking.- Produced research surveys on “state of utility customer experience,” such as survey design, project management, analysis of findings, and report writing.- Enhanced E Source brand through social platforms such as writing on the E Source blog, sharing information on social media, and as community manager for the LinkedIn E Source Utility Customer Experience Leaders group.- Managed Green Team to facilitate adoption of sustainable business practices and move toward B Corp Certification.

Greenwood Village, Colorado, Us

Developed, implemented, and analyzed marketing and advertising campaigns to drive customer acquisition, engagement, and brand awareness.- Served as lead writer for corporate rebranding initiative by creating web and print copy that reflected new value proposition and go-to-market strategy. Communication types written include sales sheets, case studies, overview brochures, annual reports, and website copy. - Administered workflow ensuring all marketing campaign copy routed through editing, graphic design, and stakeholder review within deadline. - Directed department implementation, training, documentation, and administration of Microsoft SharePoint and Jive Social Business.

Greenwood Village, Colorado, Us

Wrote and edited sales content for responses to global B2B client RFPs/RFQs based on interviews from subject matter experts within all corporate departments. Content manager, MS SharePoint administrator, and quality assurance editor for the sales department.

Greenwood Village, Colorado, Us

Researched and wrote content for online technical knowledge database to aid help desk in first call resolution for computer and telephony issues. Analyzed and implemented administrative processes and trained IT analysts on client and internal applications, processes, and escalation procedures. Provided superior customer service while troubleshooting network and software issues.

Continuing Education, Ges120: Water Sustainability In The Western United States

Professional Certificate, Sustainability Management

Retool Certificate, Rasei And Deming Center For Entrepreneurship, Renewable Power, Smart Grids, Renewable Transportation Energy, And Energy Efficiency

Continuing Education, Renewable Energy (Solar Pv, Solar Thermal, Wind), Energy Audit (Residential), Energy Efficiency

B.A., English Literature